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Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!














The company enjoys a strong reputation for its product quality and variety, particularly in swimwear and clothing that caters to diverse body types. Customers frequently express satisfaction with the reliability of their orders and the ease of the purchasing process. However, concerns arise regarding sizing consistency, with many recommending that customers size up. While the return process is generally described as hassle-free, there are mentions of occasional shipping delays. Overall, the sentiment is predominantly positive, highlighting customer loyalty and appreciation for value, despite some areas needing improvement in sizing accuracy and shipping efficiency.
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I was very pleased to see that the customer service Oviya was very prompt to check into my return status for me immediately
I had an item that I ordered that was no longer available. Maya helped me add another product to my current order to save shipping. Quick & easy, thank you
I will not be a returning customer as I had to pay 9.99 to return an item. This is not fair in my book. If you receive and item that you do not like once you try it on you should not have to pay to return it. Thank you for a VERY poor experience!
I was have trouble getting my refund and Thea assured me she will get it done... it was a pleasure dealing with her...
I recently ordered a few items but one did not meet your requirements for "pre-order" and I was due a refund.
Renee handled it quickly and efficiently and my money has been refunded.
As a new customer, I found that to be impressive!
Thank you.
Excellent and fast shipping. My bathing suit fits perfect. Looks just like the pictures. Will be buying more. My new shopping store!
Excellent helped me in my hour of need... Very efficient...
I wrote to explain to Renee that I had mistakenly ordered 3 identical items in two orders I had submitted. Renee responded quickly and took the duplicate items off my second order the very next day. I do appreciate the excellent customer service she extended to me.
Choosing a bathing suit in modlily was so easy. This is the third suit I've purchased from them and once again I'm very pleased with the high quality of my shopping experience and of the bathing suits themselves. Very pleased and I will recommend these suits to all my friends.
I received a swimsuit bottom in the wrong color and Anusha was very helpful and is sending the correct item. I love their clothes and now I know that their customer service is excellent as well!
I needed some very specific help involving my petite chest and Thea did everything she could to please! Very sweet and helpful.
Had a problem with my order and was able to contact Anusha. I was given great and fast service. My problem was immediately taken care of and I would recommend Modlily to any of my friends.
Shipping was quick. However, the item isn't as shown on the website. The color isn't as bright and the bottom of the shirt is actually straight across instead of raised on the sides. I won't be ordering from Modlily again. If they would just show the model wearing the actual item, they wouldn't seem deceptive.
We received the order in approximately around 3 weeks, which wasn't bad at all. When receiving I was a little nervous, Not knowing what I was about to get. I ordered 4 Bathing suits, I was so amazed they were perfect size, the quality was amazing. All & All my experience was great. It was so great I immediately made another order. I am hoping that all my orders will be the same, quick, good Quality, and great sizes. Thanks Modlily..
I had ordered 3 tops back n June and could not find my order in my files and since I had not received them, I thought something had happened in cyberspace! Sunshine found the order and told me I should see my tops in a couple of days. They arrived yesterday. I haven't opened them yet because I am sick with a kidney stone.
Very nice and efficient, Maya took care of everything. Thankyou so much
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Dear customer, Thank you for your question. Our website has swimwear that allows you to choose different sizes for tops and bottoms. You can click on this link to view it, go to the product detail page, and choose the size you want. https://www.modlily.com/swimwear-suits.html We are online 24 * 7 hours, and emails and tickets are also replied within 24 hours, you can click this link to get more ways to contact us, https://www.modlily.com/contact-modlily-com-a7.html Best regards Modlily
Answer: You probably received same aweful material that I did but different color and design! My top was advertised as 95% cotton. Modlily LIED. I received a unbelievably ugly top in polyester. I wouldnt give it away to my worst enemy. I ordered through Paypal who has a new division solely dedicated to Modlily returns and complaints! Paypal will get my money back and I will be posting all over the interner to warn people of these chinese thieves!
Answer: This can't be a safe site if they are ripping people off I don't understand why they aren't brought up on felony charges
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.