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Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!














The company enjoys a strong reputation for its product quality and variety, particularly in swimwear and clothing that caters to diverse body types. Customers frequently express satisfaction with the reliability of their orders and the ease of the purchasing process. However, concerns arise regarding sizing consistency, with many recommending that customers size up. While the return process is generally described as hassle-free, there are mentions of occasional shipping delays. Overall, the sentiment is predominantly positive, highlighting customer loyalty and appreciation for value, despite some areas needing improvement in sizing accuracy and shipping efficiency.
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I only ordered a swin suit topic a dummy I didn't notice you order bottome separately. She answered my email promptly her name is Renae and tried to add the bottoms to my order for me.
Oviya was quick with her responses even though I'm not happy about not getting my bathing suit
Received good communications from Alice regarding the status of my order and also following delivery.
OVIYA Was quite professional and helpful.
Hopefully my issue will be resolved in order to gey my items by my vacation
My question was looked into. Sunshine responded to me very fast. She handled everything very professionally. Have to say I am impressed with how quickly I received a response.
The swimsuit top was very pretty. I especially liked the extra wide shoulder straps and the color was great. Thanks for a surprisingly good product.
In order to process a return, I needed my e-mail corrected, as my order was under an email that I wrote wrong.
Representative was professional, quick with responses, and cordial! Great service!
I placed my recent order and was updated at every stage and received my items quicker than expected
The choice of products was easy, thanks to the usability of the platform, secure payment and on-time delivery.
My order arrived early and everything fits! The clothing is well made and looks like the pictures. I will be ordering more!
I have been trying to make this purchase for over a week with no success. Anusha is the first person to respond with a response that may or may not help. I have used these cards before on other sites with no problem but been unable to at this one.
I contacted customer service for help with a return. I chatted with Anusha, who responded quickly with the answers to the questions I had. Thank you for the quick response.
I love my playsuit so much! Looks amazing and the quality is so good! Couldn't be happier. 10/10! I would highly recommend shopping here! The customer service are so lovely and super fast at shipping. Thankyou so much!
I received my order pretty fast, I did have trouble getting on to track order. Never was able to track. Had to get a hold of customer service about the rest of my order they were very helpful and got back to me quickly. I did get the rest of order next day. Thank you for your help.
Sunshine was wonderful to work with and she was able to resolve my issue. Thank you~
Very helpful. 5 stars. Nice job. Please make my refund and I'll be happy. Nice work.
I had placed an order by mistake, and needed to cancel it. I really was impressed with your customer service, my issue was promptly resolved in a timely matter. I can honestly say that they have one of the best customer service representatives I've encountered. I love the clothes along with the great deals Modlily has. I will be ordering again!
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Dear customer, Thank you for your question. Our website has swimwear that allows you to choose different sizes for tops and bottoms. You can click on this link to view it, go to the product detail page, and choose the size you want. https://www.modlily.com/swimwear-suits.html We are online 24 * 7 hours, and emails and tickets are also replied within 24 hours, you can click this link to get more ways to contact us, https://www.modlily.com/contact-modlily-com-a7.html Best regards Modlily
Answer: You probably received same aweful material that I did but different color and design! My top was advertised as 95% cotton. Modlily LIED. I received a unbelievably ugly top in polyester. I wouldnt give it away to my worst enemy. I ordered through Paypal who has a new division solely dedicated to Modlily returns and complaints! Paypal will get my money back and I will be posting all over the interner to warn people of these chinese thieves!
Answer: This can't be a safe site if they are ripping people off I don't understand why they aren't brought up on felony charges
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.