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ModlilyReviews 8,405

modlily.com
casual, lounge, swimwear womenAge 19-25, 26-45
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From the business

Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!


modlily.com
Hong Kong
Founded in 2012
Clothing item from Modlily
Fashion apparel by Modlily

Business Highlights

General

Year Founded: 2012
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: items that are original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: $9.99 shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: messenger, contact form, chat

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna, Afterpay

Membership Programs

Rewards Program: TopCashback, Active Junky, Rakuten, Mr. Rebates, Swagbucks

Sponsored message from Modlily
Free Shipping Over $69, Buy 3 Get 4th Free
Save Now
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Modlily Reviews Summary

The company enjoys a strong reputation for its product quality and variety, particularly in swimwear and clothing that caters to diverse body types. Customers frequently express satisfaction with the reliability of their orders and the ease of the purchasing process. However, concerns arise regarding sizing consistency, with many recommending that customers size up. While the return process is generally described as hassle-free, there are mentions of occasional shipping delays. Overall, the sentiment is predominantly positive, highlighting customer loyalty and appreciation for value, despite some areas needing improvement in sizing accuracy and shipping efficiency.

This summary is generated by AI, based on text from customer reviews

service
829
value
469
shipping
481
returns
386
quality
450
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New Hampshire
1 review
0 helpful votes
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Great shopping experience
May 11, 2024

Very pleased with my purchase. I found exactly what I was looking for at a great price. True to size and very comfortable.

Date of experience: May 11, 2024
Oregon
1 review
0 helpful votes
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Satisfaction
May 10, 2024

Package delivered right on time.The blouse I ordered looks great.Will definitely be ordering again.

Date of experience: May 10, 2024
Florida
3 reviews
0 helpful votes
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Excellent
May 10, 2024

All items were very nice, good quality and true to fit.

Date of experience: May 10, 2024
Gibraltar
1 review
0 helpful votes
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Love chat
May 10, 2024

I found the live chat very easy and helpful and was very impressed by their help

Date of experience: May 10, 2024
Kentucky
2 reviews
0 helpful votes
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Okay
May 10, 2024

Guess I thought it was going to be different material

Date of experience: May 10, 2024
Michigan
2 reviews
0 helpful votes
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Nice clothing, slow shipping
May 10, 2024

I have liked everything I have bought from Modlily. My only complaint is the time it takes to get an order. The second order I placed did arrived in less time than the first one but if you want to buy something for a special occasion, you had better order it as soon as possible to make sure it arrives in time for your event.

Date of experience: May 10, 2024
Minnesota
1 review
0 helpful votes
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Love the clothes
May 10, 2024

The clothes are great if your not in a hurry to get them

Date of experience: May 10, 2024
New Hampshire
1 review
0 helpful votes
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Great service
May 10, 2024

The return was easy. I love the top I am keeping, fits good, feels good. Shopping was easy.

Date of experience: May 10, 2024
Tennessee
1 review
0 helpful votes
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Like their clothes.
May 10, 2024

I like the shirt I ordered. The shirts are very nice. The process was very easy to ordered.

Date of experience: May 10, 2024
North Carolina
1 review
0 helpful votes
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I had ordered 6 blouses/sweaters in XL. Three were received and the sleeves on all were way too long. I asked for an RMA to return for exchange. That went perfectly. But during that call I asked them to change the final 3 from XL to L. And the customer service person said it had been done. But when I received them they were all XL. I have to have the sleeves shortened by a tailor but don't plan to return for exchange.

Date of experience: May 10, 2024
New Jersey
1 review
0 helpful votes
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What a dress!
May 10, 2024

Dress ordered arrived sooner than expected and was just as pictured in ad. Fits well is very soft and it drapes well.

Date of experience: May 10, 2024
Canada
1 review
0 helpful votes
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Happy G!
May 10, 2024

My experience is very satisfactory with Modily!
Over all products and not long of a wait for delivery.

Date of experience: May 10, 2024
Colorado
1 review
0 helpful votes
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Excellent swimwear
May 10, 2024

Excellent product well made good fit sizing seems appropriate

Date of experience: May 10, 2024
New Jersey
1 review
0 helpful votes
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Great swimsuits
May 10, 2024

I ordered two swimsuits recently and was amazed at how well they fit and how quickly they arrived!

Date of experience: May 10, 2024
Florida
2 reviews
0 helpful votes
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Beautiful
May 10, 2024

Love the fit and feel of the fabrics in all of the tops purchased. Tops, tunics, and blouses all run true to size and are comfortable to wear all day

Date of experience: May 10, 2024
Texas
1 review
0 helpful votes
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Short
May 9, 2024

The bathing suit tops are alright but the bottoms could be a little longer

Date of experience: May 9, 2024
Canada
1 review
0 helpful votes
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Tankini
May 9, 2024

Colors are true and vibrant, fits to size. Comfortable and well made.

Date of experience: May 9, 2024
Georgia
1 review
0 helpful votes
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Great customer service!
May 9, 2024

I am very pleased with this company and its quality of merchandise as well as its customer service department. It takes awhile to get the product after you order it, but it is worth the wait.
The clothing is exactly as pictured, with rich, true hues. I had to return a couple of shirts because they were too big, but the return process went smoothly and the smaller shirts are a perfect size. I will definitely do more shopping at Modlily.

Date of experience: May 9, 2024
Australia
1 review
0 helpful votes
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Promptly delivered
May 9, 2024

The garment was a great fit and delivery prompt.
My only complaint is that the fabric has a few pulls in it after one wear to a wedding which indicates the quality of the fabric could be better.

Date of experience: May 9, 2024
California
1 review
1 helpful vote
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SHIPPING TIME
May 8, 2024

One star only because you have to. Order placed on April 16th. Not shipping until May 12th. Almost a month for delivery. Totally unacceptable! All items ordered said "Quick Ship"

Date of experience: May 8, 2024