Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!
The company enjoys a strong reputation for its product quality and variety, particularly in swimwear and clothing that caters to diverse body types. Customers frequently express satisfaction with the reliability of their orders and the ease of the purchasing process. However, concerns arise regarding sizing consistency, with many recommending that customers size up. While the return process is generally described as hassle-free, there are mentions of occasional shipping delays. Overall, the sentiment is predominantly positive, highlighting customer loyalty and appreciation for value, despite some areas needing improvement in sizing accuracy and shipping efficiency.
This summary is generated by AI, based on text from customer reviews
Really happy of my cloches y receive! Fast et great services, I order two times and each times everything are perfect
Good experience shopping with Modlily. Way too many emails though. One per week would be sufficient for me. Thanks.
The swimsuit that I purchased was beautiful. I loved the color. The bottoms were great, but I was having issues with the top and decided to return the suit. Customer service responded very quickly and was very helpful in informing me as to how to return the swimsuit. In the end, I decided to keep the suit. I donated the top and ordered a different one from from a different vendor.
Like the way the sizes are consistent, both with tops and dresses.
Wasn't sure about my true size, but your size chart was perfect. Never found that anywhere else before
Très satisfait bonne grandeur arrivé plus vite que prévu plusieurs fois acheté
These swimsuits are well made, fit really well and are very colourful. The delivery was quite fast and they fit me perfectly. This is my second order from modlily in 3 years. I would definitely recommend them.
Happy with the products just shipping took forever to get to me.
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The 2 rankings that I purchased are well made, in high quality materials. They are in bright and cheerful summer colours. They are true to size and are truly body flattering for an older lady with an ample stomach.
I love Modlily cloths, but it takes to long for them to be delivered.
I like how the returns and exchanges system has been made easy for the buyer. I also like the rewards and coupons that are automated and attached to the customer's account. Prices on imported clothing has gone up somewhat BUT having a smooth returns/exchange system adds a lot of value. Also, the rewards system with coupons and free jewelry items also adds meaningful value and keeps the customer engaged and coming back. :)
Very pleased😀. Good value for the money. Fit is true to size
I purchsed a Bathing suit. I never received it. I was so disappointed. Modily reshipped the bathing suit of my choice. It fits beautiully and I love it. I just purchaded another one. I cannot wait.
Love the website. All the nice articles of clothing is just what I am looking for.
Yeah, items came late. The size varies from one thing to the next. The design of one of the blue and green dresses that I purchased the sleeve just falls off your shoulder constantly. It's rather irritating, but I've already worn it so I guess I'm gonna try and repair it so it doesn't constantly fall off my shoulder..
Very easy to order. Can't wait to receive my tankinis. I just hope they are worth their price.
I love their styles, the fit, and the quality. The prices seem to be reasonable for the quality.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Dear customer, Thank you for your question. Our website has swimwear that allows you to choose different sizes for tops and bottoms. You can click on this link to view it, go to the product detail page, and choose the size you want. https://www.modlily.com/swimwear-suits.html We are online 24 * 7 hours, and emails and tickets are also replied within 24 hours, you can click this link to get more ways to contact us, https://www.modlily.com/contact-modlily-com-a7.html Best regards Modlily
Answer: You probably received same aweful material that I did but different color and design! My top was advertised as 95% cotton. Modlily LIED. I received a unbelievably ugly top in polyester. I wouldnt give it away to my worst enemy. I ordered through Paypal who has a new division solely dedicated to Modlily returns and complaints! Paypal will get my money back and I will be posting all over the interner to warn people of these chinese thieves!
Answer: This can't be a safe site if they are ripping people off I don't understand why they aren't brought up on felony charges
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.