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Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!
The company enjoys a strong reputation for its product quality and variety, particularly in swimwear and clothing that caters to diverse body types. Customers frequently express satisfaction with the reliability of their orders and the ease of the purchasing process. However, concerns arise regarding sizing consistency, with many recommending that customers size up. While the return process is generally described as hassle-free, there are mentions of occasional shipping delays. Overall, the sentiment is predominantly positive, highlighting customer loyalty and appreciation for value, despite some areas needing improvement in sizing accuracy and shipping efficiency.
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I have wanted a dress like this for YEARS! It is now my top favorite. It fits like it was made for me and is stunningly beautiful.
I ordered 4 swimsuits - they are just as pictured and appear to be great quality. Multiple coupons offered during process does make it challenging to make sure the correct one was applied…..
The swim top was beautiful! The pants were too short for modesty. I ordered another pair that was SUPPOSED to be included, but were not. I'm still WAITING!
I wish they made the pants on there bathsuit longer.I have fater legs need longer pants to go with bathing suits.Please consider this.
The garment was as expected. Material is a bit thin. But a nice colour.
Ordering from this site was so easy. I was looking for stylish tops. When my order arrived I was delighted. I had ordered 3 different tops - all are made of beautiful fabrics. They drape beautifully and are very stylish. They look expensive and are made well. I am very happy with them and will order more.
Very fast and efficient. Got help with order when I had to change size on one of the blouses before it shipped. Very nice to work with.
I received my order within 2wks. I purchased 2 bathing suits that are so cute. Both fit fine and well made. I will purchase from Modliy again. Ordered a large which I normally wear so they are true to size
Great service, lovely dress, exactly as the picture, and sized well.
I ordered the wrong size (my fault!) and they quickly replaced it!
Was able to place order with ease. Sine items were a little small was able to contact return and reorder
In the past month I have ordered swimsuits, summer dresses and ladies tops. Everything has fit beautifully and it's good quality. I have a 5 year old swimsuit from Modlily and it still looks great. They wash without stretching out and they last forever.
I had a return. The process was easy. Very helpful. Thank you.
I ordered 4 bathing suits and they are top notch material. I accidentally ordered one suit in the wrong size but plan on exchanging it for the correct size. The others fit so well and they are the best material.
I have ordered from ModLily before and you always come through with great value and cut clothes.
It took a while to receive my order but when it came it was packaged and I was very pleased with my tops. I would order from them again.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Dear customer, Thank you for your question. Our website has swimwear that allows you to choose different sizes for tops and bottoms. You can click on this link to view it, go to the product detail page, and choose the size you want. https://www.modlily.com/swimwear-suits.html We are online 24 * 7 hours, and emails and tickets are also replied within 24 hours, you can click this link to get more ways to contact us, https://www.modlily.com/contact-modlily-com-a7.html Best regards Modlily
Answer: You probably received same aweful material that I did but different color and design! My top was advertised as 95% cotton. Modlily LIED. I received a unbelievably ugly top in polyester. I wouldnt give it away to my worst enemy. I ordered through Paypal who has a new division solely dedicated to Modlily returns and complaints! Paypal will get my money back and I will be posting all over the interner to warn people of these chinese thieves!
Answer: This can't be a safe site if they are ripping people off I don't understand why they aren't brought up on felony charges
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.