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Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!
The company enjoys a strong reputation for its product quality and variety, particularly in swimwear and clothing that caters to diverse body types. Customers frequently express satisfaction with the reliability of their orders and the ease of the purchasing process. However, concerns arise regarding sizing consistency, with many recommending that customers size up. While the return process is generally described as hassle-free, there are mentions of occasional shipping delays. Overall, the sentiment is predominantly positive, highlighting customer loyalty and appreciation for value, despite some areas needing improvement in sizing accuracy and shipping efficiency.
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Very satisfied with the way they fit, and looked!
Tried the jewelry as well, and also liked the style and fit.
Would definitely recommend this site to my family and friends
Only problem I had was there wasn't updates when my package would get here and it took forever to get here. I love the blouses.
I love this suit for so many reasons, first the colors and pattern are exactly as described and it's absolutely beautiful, second it fits perfect, I'm 5'4" 159 and bought a large it's the perfect fit! I love how it wears, couldn't have asked for a more comfortable suit! I get so many compliments on it, and will definitely be buying more in this style!
Bought 3 bathing suits for summer, great value, perfect sizing and exactly what I expected.
The items I ordered and received were of a good quality and received in a timely manner. I will note I had to size up one size.
I love all four blouses I purchased from ModLily. The materials are soft, the colors are beautiful and was happy they were as advertised! The fit is perfect (for my body style). I will probably do more business with ModLily due to the excellent experience with this company. (Not all Facebook advertisers sell their products as advertised!). Thank you.
Having to return 2 items 1,exchange and other return was made very easy.
It was easy, I wanted to change one selection, I called and the representative was soo helpful and took care of the change in seconds. I am very pleased with Modality, love the product!
I need to make a return/exchange. Help me! Your website is too confusing to use
I purchased swim shorts and an tankini set in my order. I loved the swim shorts and when I was not satisfied with the tankini set ModLily tried their best to help. I received a partial refund and was able to keep the tankini set, which I will see if I can find someone else it will fit. You do not get shipping covered if you return an item so it is not worth sending back for a refund. I appreciate that ModLily did compensate me for the item I was unsatisfied with.
Size ordered were perfect and happy with both purchases.
It tool a little while to get my tops. In fact, I had decided to order a few more tops to see if was normally slow. I am spoiled with expecting things within a few days. The tracking was so vague that I wasn't sure where it was coming from so I couldn't plan on someone checking the mail if we weren't home. Otherwise, I have to say the tops were worth the wait.
I love the swimsuit. It fits great and great quality.
One order came in good time. Very nice material and good fit. The second order has not come yet, very late so I'm wondering if it will ever come. Already paid for.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Dear customer, Thank you for your question. Our website has swimwear that allows you to choose different sizes for tops and bottoms. You can click on this link to view it, go to the product detail page, and choose the size you want. https://www.modlily.com/swimwear-suits.html We are online 24 * 7 hours, and emails and tickets are also replied within 24 hours, you can click this link to get more ways to contact us, https://www.modlily.com/contact-modlily-com-a7.html Best regards Modlily
Answer: You probably received same aweful material that I did but different color and design! My top was advertised as 95% cotton. Modlily LIED. I received a unbelievably ugly top in polyester. I wouldnt give it away to my worst enemy. I ordered through Paypal who has a new division solely dedicated to Modlily returns and complaints! Paypal will get my money back and I will be posting all over the interner to warn people of these chinese thieves!
Answer: This can't be a safe site if they are ripping people off I don't understand why they aren't brought up on felony charges
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.