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Modlily

modlily.com
casual, lounge womenAge 19-25, 26-45
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About the Business

Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!


modlily.com
Hong Kong
Founded in 2012
Clothing item from Modlily
Fashion apparel by Modlily

Business Highlights

General

Year Founded: 2012
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: items that are original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: $9.99 shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: messenger, contact form, chat

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna, Afterpay

Membership Programs

Rewards Program: TopCashback, Active Junky, Rakuten, Mr. Rebates, Swagbucks

Sponsored message from Modlily
Free Shipping Over $69, Buy 3 Get 4th Free
Save Now
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Reviews Summary

Modlily has a rating of 4.5 stars from 8,037 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Modlily most frequently mention customer service, good quality and bathing suits. Modlily ranks 4th among Discount Shopping sites.

service
814
value
466
shipping
477
returns
383
quality
447
This company does not typically respond to reviews
Canada
1 review
0 helpful votes
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Pricey and lengthy exchange process
August 31, 2022

I had to pay my own costly shipping to exchange my item as it required a tracking id. I paid more for the return shipping of this item then the clothes are actually worth, lesson learned. The t-shirts were of good quality and fit but I probably won't order on Modlily again because it's too expensive if one of the clothing items don't fit.

Date of experience: August 1, 2022
Minnesota
1 review
0 helpful votes
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A good company to do business with.
June 28, 2024

Have always had good luck with the purchases from Modlily and will certainly order with them again. I also tell my friends about my purchases and my enjoyment with those purchases.

Date of experience: June 28, 2024
North Carolina
1 review
0 helpful votes
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Absolutely Beautiful
May 14, 2024

I love this suit for so many reasons, first the colors and pattern are exactly as described and it's absolutely beautiful, second it fits perfect, I'm 5'4" 159 and bought a large it's the perfect fit! I love how it wears, couldn't have asked for a more comfortable suit! I get so many compliments on it, and will definitely be buying more in this style!

Date of experience: May 14, 2024
Canada
1 review
1 helpful vote
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Excellent service and products! Outstanding!
April 7, 2022

I have been thrilled with my experience with Modlily! They have excellent products! They are lovely in colour and construction!
The service and attention to detail has been outstanding! Now that I have shopped with them, I will be looking at ordering more clothing
From this company! I am sure I will get a lot of compliments on the swimsuits that I have purchased! They are set up so you know exactly where the product is at any given time! They have expedited my last order! A very satisfied customer!

Date of experience: April 7, 2022
Texas
2 reviews
0 helpful votes
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Stylish and classy tops
May 5, 2024

Ordering from this site was so easy. I was looking for stylish tops. When my order arrived I was delighted. I had ordered 3 different tops - all are made of beautiful fabrics. They drape beautifully and are very stylish. They look expensive and are made well. I am very happy with them and will order more.

Date of experience: May 5, 2024
GB
1 review
0 helpful votes
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Amazing clothes
July 12, 2024

I absolutely love my tops everyone compliments me when i am wearing them,will be buying more,well worth the price,fit beautifully.

Date of experience: July 12, 2024
Canada
2 reviews
0 helpful votes
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Exactly as I ordered
July 22, 2024

My dress and bathing suit were perfect. Sizing was spot on, the colors were exactly as they appeared in photos, and the material is good quality.

Date of experience: July 22, 2024
Georgia
1 review
0 helpful votes
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As promised
March 22, 2024

I'm a skeptic when it comes to buying clothes online but I really don't like going to the stores and rummaging through their racks only to try on clothes that doesn't flatter my 52 year old body. I desperately needed a swimsuit. I saw an add on instagram. I closed my eyes and took a leap of faith. I'm so glad I did. This was a great process! I am in love with it! It's almost to pretty to wear for just any occasion, so I will need to get another one for casual occasions 🥰. It's made very well and it fit even better! I think I have found my swimsuit that fits beautifully and comfortably and it doesn't have a skirt 🥹. I recommend you give them a try! Keep making great clothing!

Date of experience: March 12, 2024
Washington
1 review
0 helpful votes
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Shirts purchased from Modlily
April 19, 2024

I have ordered several causal shirts and was very pleased with the quality and fit of all of them. Allow time for delivery as it does take a week or so but does deliver per ETA. I ordered size large based on the sizing charts provided and the fit was great.

Date of experience: April 19, 2024
Nebraska
1 review
0 helpful votes
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Order
September 19, 2024

It was my first time ordering for my wife. The ordering was easy the first time.

Date of experience: September 19, 2024
Pennsylvania
1 review
0 helpful votes
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Nice bathing suits
June 26, 2024

For several years now I have purchased several bathing suits. My two favorites that I wear most of the time have held up very well and purchased well over 7 years ago!

Date of experience: June 26, 2024
Washington
1 review
0 helpful votes
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Superior products!
July 11, 2024

I ordered 4 swimsuits and 1 dress. They were all great quality and exactly like the image on their site. This company is a keeper!

Date of experience: July 11, 2024
North Carolina
1 review
0 helpful votes
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Enjoyed the ModLily choices
September 19, 2024

Modlily choices in tops that I had to choose from.

Date of experience: September 19, 2024
Rhode Island
1 review
0 helpful votes
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Merchandise
September 19, 2024

Very good quality loved all the swimwear. Already purchased 2 bathing suits

Date of experience: September 19, 2024
Australia
1 review
0 helpful votes
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Dress
September 19, 2024

Purchase process very easy
Still await arrival of dress so final assessment will need to wait

Date of experience: September 19, 2024
New Hampshire
1 review
0 helpful votes
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Exselent
September 19, 2024

Nice items good material and the attention will buy again

Date of experience: September 19, 2024
Georgia
1 review
0 helpful votes
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I contacted Customer Service about my return and exchange. They checked on my return and initiated the shipping of my exchange. Thank you so much

Date of experience: July 26, 2024
Canada
1 review
2 helpful votes
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Poor customer service
March 9, 2024

Incomplete orders, breaking orders apart, shipping cost +++ paying multiple times for shipping cost. Orders processing time way too long. Terrible online service. No phone numbers to talk to anyone. Just not a place that I would shop in the future. Takes months to arrive at your door, when it does items are missing from the order.

Date of experience: February 28, 2024
California
1 review
6 helpful votes
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Rip off
March 2, 2023

Modlily is a chinese company so expect a foreign transaction fee, shipping to be over 3 weeks and the quality to be pretty bad and run small. For me, when trying to return, I understood that there would be a $9.95 charge to return, but what I didn't know is that two of the items were not returnable. No mention of that until I tried to return. Will NEVER purchase from this company again. Another thing - there isn't a way to submit reviews on their website so how funny is it that there are reviews there. And all good reviews?

Date of experience: January 31, 2023
Colorado
1 review
0 helpful votes
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Love these clothes
September 18, 2024

Your cloths are adorable and high quality! I love your clothes

Date of experience: September 18, 2024