Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!
Modlily has a rating of 4.5 stars from 7,985 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Modlily most frequently mention customer service, good quality and bathing suits. Modlily ranks 4th among Discount Shopping sites.
98% of the time they come true to size I am 5'4 135 pounds. I order large. Very well-made great materials only drawback it takes 3 to 6 weeks to come in! Well worth the wait though!
Very satisfied with everything I purchased from this company. Even when I experienced a problem, they were right on it, and made it good. Clothes are of decent quality, and,stylish. You won't be sorry you ordered from modlily
Ordered snowman sweatshirt in November. Finally got it late December. Sent it back and posted on their website (submit ticket) postage and tracking number when I returned it for exchange size (It would have fit 2 people) or refund. So tired of submit ticket or live chat where they are nasty to you orsay same thing over and over. Before buying from them just throw your money in the trash.
I received my order within 2wks. I purchased 2 bathing suits that are so cute. Both fit fine and well made. I will purchase from Modliy again. Ordered a large which I normally wear so they are true to size
Bought some items off this company, and had some trouble receiving them because of the postage and delivery.
The communication back and forth was excellent and on a daily basis. They helped me out until i received my parcel.
My items were all perfect which made my day. The quality of the clothes is very good. Very happy with the service. Thankyou
Maria
I ordered 3 bathing suits from Modlily and the website advertised "free returns." I would not have ordered had there not been an option for return. When I received the order, the bathing suits were poorly made--primarily due to sizing issues that did not line up with the size charts on their website. The bust size was completely "out of whack." I was hanging out on the top, sides, everywhere. The bottoms were supposed to be waist high, but were hip-hugger and the stride in one of the suits was way too short. When I tried to return the items, suddenly two of them swimsuits are not returnable as they were classified as "flash sale." Interestingly, they were two the most expensive items I ordered. Won't buy from them again -- buyer beware, read all the fine print and anticipate a poor return experience should you need to return items.
This is my third one. Nice fit and quality
Always get compliments
Great items, swimsuits have been great, not had to return a thing.
So nice to have so many great choices of clothing. The sizes are true to size. The quality is great.
I love the fabric and fit of the pants I ordered however when I went to order more they were out of other colors my size XL. Also was not able to redeem the coupon for being a 1st time buyer. They sent it after the fact. I had trouble leaving a review as the system didn't recognize me as a customer. The return process seems easy but they say if you leave your refund money in your ModLily account it will be there immediately for shopping. Silly me, I believed that and now that I've printed the return label I realize that they're not going to refund anything until they get the package back which makes sense. So you don't get your refund money any quicker by choosing to leave it in your account balance. The way it is stated on the website is misleading. In spite of the frustrations I am happy to have found ModLily. The styles are awesome for women my age and I'm anxious to try more of their clothing!
I am 5' tall pear shaped. Tried the large size top but it was a little snug so moved on to XL. Pleased with the length, flows nicely over my hips and covers the areas I need covered without being so long that it needs hemming. I would definitely purchase from this site again.
There were so many tops to choose from; however, the two I chose looked like they would fit. They did. The material is light weight on both, but will work. Ordering was not difficult; however, it seemed to take a long time before they were delivered.
I could not believe how great my bathing sits fit. The material was very high quality loved the softness of the material. Made to size perfectly!
I ordered a couple times, I always got what I orders, they use great fabrics.
Love how they have diversity, great style, fit well and it ship ina timely manner.
Ordered two bathing suits and loved them both. Nice fit and very stylish.
Clothes are much larger than expected and returns are impossible. I have tried for 3 weeks to get a return label with no response. I will not be ordering again because you cannot ensure customer satisfaction.
I had ordered 6 blouses/sweaters in XL. Three were received and the sleeves on all were way too long. I asked for an RMA to return for exchange. That went perfectly. But during that call I asked them to change the final 3 from XL to L. And the customer service person said it had been done. But when I received them they were all XL. I have to have the sleeves shortened by a tailor but don't plan to return for exchange.
Hopefully all will proceed beautifully and the swimwear will fit well.
Very happy with swimsuits I ordered. All were as pretty as pictured, they seem well made. Larger selection than anywhere. Prices were great. Even living in Sunshine state, it is hard to find stylish suits at an affordable price. Shipping was very fast. Part of my order I received in less than 2 weeks.
The jewelry is cute & very affordable. My granddaughter loves it.
Very happy with everything.
This was the first time I ordered from Modlily and it won't be my last! I ordered 5 items: 3 velveteen tops, 1 sweater and a Christmas sweatshirt! All arrived today(12/23). Shipping took about a month, as I suspect it was coming from China. The quality, workmanship and craftsmanship was exquisite. The detail on the velveteen tops is beautiful. The sweater is like a soft chenille, its lightweight and perfect for the climate I live in. The sweatshirt is is warm, but not to hot! U ordered an XL in all, and the fit is perfect. Each item was carefully wrapped in individual zip lock bags. I am very happy with my purchases and plan to order from this company again.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Dear customer, Thank you for your question. Our website has swimwear that allows you to choose different sizes for tops and bottoms. You can click on this link to view it, go to the product detail page, and choose the size you want. https://www.modlily.com/swimwear-suits.html We are online 24 * 7 hours, and emails and tickets are also replied within 24 hours, you can click this link to get more ways to contact us, https://www.modlily.com/contact-modlily-com-a7.html Best regards Modlily
Answer: You probably received same aweful material that I did but different color and design! My top was advertised as 95% cotton. Modlily LIED. I received a unbelievably ugly top in polyester. I wouldnt give it away to my worst enemy. I ordered through Paypal who has a new division solely dedicated to Modlily returns and complaints! Paypal will get my money back and I will be posting all over the interner to warn people of these chinese thieves!
Answer: This can't be a safe site if they are ripping people off I don't understand why they aren't brought up on felony charges
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.