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ModlilyReviews 8,471

modlily.com
casual, lounge, swimwear womenAge 19-25, 26-45
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From the business

Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!


modlily.com
Hong Kong
Founded in 2012
Clothing item from Modlily
Fashion apparel by Modlily

Business Highlights

General

Year Founded: 2012
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: items that are original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: $9.99 shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: messenger, contact form, chat

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna, Afterpay

Membership Programs

Rewards Program: TopCashback, Active Junky, Rakuten, Mr. Rebates, Swagbucks

Sponsored message from Modlily
Free Shipping Over $69, Buy 3 Get 4th Free
Save Now
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Modlily Reviews Summary

The company enjoys a strong reputation for its product quality and variety, particularly in swimwear and clothing that caters to diverse body types. Customers frequently express satisfaction with the reliability of their orders and the ease of the purchasing process. However, concerns arise regarding sizing consistency, with many recommending that customers size up. While the return process is generally described as hassle-free, there are mentions of occasional shipping delays. Overall, the sentiment is predominantly positive, highlighting customer loyalty and appreciation for value, despite some areas needing improvement in sizing accuracy and shipping efficiency.

This summary is generated by AI, based on text from customer reviews

service
830
value
470
shipping
482
returns
387
quality
451
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Georgia
1 review
0 helpful votes
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ModLily has awesome clothes.
March 2, 2024
Updated review

Their clothes fit perfectly and are true to size. Their styles and color are also awesome too.

Date of experience: March 2, 2024

Love your clothes
January 23, 2024
Previous review

I just love the tops that I have gotten from you. They fit perfectly.

Date of experience: January 23, 2024
Canada
1 review
0 helpful votes
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Great Product
March 2, 2024

This dress fit perfectly. Ideal for a summer wedding!

Date of experience: March 2, 2024
New York
2 reviews
0 helpful votes
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Review
March 2, 2024

I had no problems ordering and am very happy with the products I got

Date of experience: March 2, 2024
Tennessee
1 review
0 helpful votes
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Bathing suits
March 1, 2024

I bought a bathing suit and I love it!
So I just bought another one.

Date of experience: March 1, 2024
Canada
1 review
0 helpful votes
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Great company
March 1, 2024

Fast service and the product is second to none. The selection is vast and the sizing is true.

Date of experience: March 1, 2024
Massachusetts
2 reviews
0 helpful votes
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Return communication
March 11, 2024

I ordered and received 2 bathing suits. I I love and fits great. The 2nd one the fit is not great so I'm trying to return it but your email instructions don't work. I tried emailing with no response 😡

Date of experience: March 1, 2024
Canada
2 reviews
0 helpful votes
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Problème pour livraison
March 1, 2024

Commandé depuis 20 janvier manque encore un chandail

Date of experience: March 1, 2024
North Dakota
1 review
0 helpful votes
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Not what I expected
March 11, 2024

Takes a long time to get the order & the product was not like I expected.

Date of experience: March 1, 2024
GB
1 review
0 helpful votes
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Service promise
February 29, 2024

Great easy use of web site fantastic products sizes as stated beautiful looking products

Date of experience: February 29, 2024
Colorado
1 review
0 helpful votes
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Very satisfied
February 29, 2024

I have purchased items twice now and am very pleased with all that I have purchased. The clothes are perfect.

Date of experience: February 29, 2024
Ohio
1 review
0 helpful votes
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Love Lily!
February 29, 2024

I love everything I've ordered from Modlily! Most everything runs true to size. Just wish the delivery was faster

Date of experience: February 29, 2024
California
1 review
0 helpful votes
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Love the quality
February 29, 2024
Updated review

I have bought from modlily 3 times, the quality of the material is what bring me back. Other sites may be cheaper, but you get what you pay for. Will continue to purchase Modlily.

Date of experience: February 29, 2024

Classy
December 24, 2021
Previous review

Items were well made, looks real classy. Took a little long for delivery.

Date of experience: December 24, 2021
Oklahoma
1 review
0 helpful votes
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Love your merchandise!
February 28, 2024

Beautiful clothing! But too expensive! The time between ordering and receiving is far too long!

Date of experience: February 28, 2024
Canada
1 review
0 helpful votes
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Still waiting for my order was supposed to be here today. Now another month not happy. Will not order again.

Date of experience: February 28, 2024
Michigan
1 review
0 helpful votes
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Slow shipping
February 28, 2024

I like the products but shipping is slow. Also I went to leave a review for a product and it says I did not purchase the product so I couldn't review it.

Date of experience: February 28, 2024
Illinois
1 review
0 helpful votes
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Very easy online ordering experience. Notifications regularly sent on when product would be delivered.

Date of experience: February 28, 2024
North Carolina
2 reviews
0 helpful votes
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Love the products
February 28, 2024

Always product are great. Never disappointed sizes are right on. Beautiful clothed

Date of experience: February 28, 2024
Australia
1 review
0 helpful votes
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24 hour guaranteed shipping
March 9, 2024

I placed an order early this month and was wondering where my order was- sent an email only to find the items had not been sent yet… was told they would be shipped in a few days. I'll be happy when they arrive

Date of experience: February 28, 2024
GB
1 review
0 helpful votes
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Outfit was fabulous
February 28, 2024

Delivery was quick ordering very easy can pay monthly if required a great variety of outfits very helpful

Date of experience: February 28, 2024
Florida
2 reviews
0 helpful votes
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Very slow shipping.
March 9, 2024

Shipping takes too long. Still have not received my clothes.

Date of experience: February 28, 2024