• Modetalente

Modetalente

Write a Review

Overview

Modetalente has a rating of 4.0 stars from 2,554 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Modetalente most frequently mention online boutique, customer service, and good quality. Modetalente ranks 25th among Women's Clothing sites.

  • Value
    41
  • Quality
    163

Instant Feedback

11,124 reviews

24
See all photos
How would you rate Modetalente?
Top Positive Review

“Amazing”

SHARON C.
10/29/20

It is an amazing online clothing store! I buy them lots of clothes, shoes, glasses, suits and accessories! These are very high quality items at an incredibly low price! I love that they have so many styles to choose from, there is always something for every woman!

Top Critical Review

“Do not buy here”

astrid s.
11/27/19

One thing is for sure they can make beautiful pictures unfortunately these are fake. They sell wool/ combined fabric but you get a cotton/ polyester combination most of it is polyester. And sure it is not wearable for in the winter. This is not wat you see you get look at my pictures. It took almost a month when the parcel arrived. Check also other websites for reviews 90% has a score of 1. So the good reviews on this website are fake

Reviews (2,554)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (253) clothing store (69) shopping experience (64) clothing designs (40)
Thumbnail of user astrids13
1 review
16 helpful votes
  • Send Message
November 27th, 2019

One thing is for sure they can make beautiful pictures unfortunately these are fake. They sell wool/ combined fabric but you get a cotton/ polyester combination most of it is polyester. And sure it is not wearable for in the winter. This is not wat you see you get look at my pictures.
It took almost a month when the parcel arrived. Check also other websites for reviews 90% has a score of 1. So the good reviews on this website are fake

Thumbnail of user rens10
Jules R. – Modetalente Rep

Thank you for your feedback. We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

You can learn more about our delivery policy here https://modetalente.com/information/Lieferung

There is no reference number.
Do you mind providing us your order number so that we can check and handle this issue for you?
We value your business and we promise you that we will settle this matter at the best way we can.

We need complete information to help you address the problem.
You can also email us regarding your return request or complaint, we promise we`ll take good care of your request.

We`ll keep improving our products, delivery and service. Any problems, you can email service@modetalente.com for further help.

Modetalente is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Have a good day!

Thumbnail of user nd110
1 review
11 helpful votes
  • Send Message
January 26th, 2020

On website they said shirt is 100% cotton and they send me shirt of worst material I ever saw and etiquette on shirt it says it is polyester. After I sent them photos they refused to return full amount I spent. They asked me to pay shipping item back to them first if I want money return but who can guaranty that I will get money? Or offered 50% money back which is not fair as it is fraud in my opinion where I also paid for shipping at first place and even with 50% I think they are making good profit, you can get sense of shirt quality from photo. And I am supposed to pay shipping twice for polyester shirt I would never buy if they put material and picture correctly on website.
Worst online shopping experience ever.

Is there any agency responsible for web frauds in China?

Thumbnail of user rens10
Jules R. – Modetalente Rep

Thank you for your feedback. We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

Items need to be returned to our fulfillment center and buyer is responsible for return shipping, so we`ll compensate buyer with partial refund to reduce buyer`s return cost. Sorry you`re not satisfied with the solution.

There is no reference number.
Do you mind providing us your order number so that we can check and handle this issue for you?
We value your business and we promise you that we will settle this matter at the best way we can.

We need complete information to help you address the problem.
You can also email us regarding your return request or complaint, we promise we`ll take good care of your request.

We`ll keep improving our products, delivery and service. Any problems, you can email service@modetalente.com for further help.

Modetalente is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Have a good day!

Thumbnail of user atalad
1 review
0 helpful votes
  • Send Message
February 18th, 2021

I have shopped on this website many times and never had any problems. I love the selection of products. We will continue to order from them, relatively fast shipping, incredible prices, and great clothing selections!

Thumbnail of user godobertah
1 review
0 helpful votes
  • Send Message
June 8th, 2020

This boutique has an excellent product review section, which helps you choose what's best to meet your needs. It shows that buyers can post a picture of their products and recommendations, for example sizing and material. Very useful and versatile website when buying.

Thumbnail of user lucilar8
1 review
0 helpful votes
  • Send Message
March 27th, 2021

If something goes wrong, out of stock, shipment delayed, etc., they will always apologize or compensate for the inconvenience. I know that I can count on this online boutique to solve any situation and help me with a query. A very reliable website :)

Thumbnail of user helgad14
1 review
0 helpful votes
  • Send Message
March 4th, 2021

This website sells all kinds of clothing options, from shirts and shorts to formal dresses. They have cheap designer clothes always available. They send everything for free in two weeks maximum, very convenient.

Thumbnail of user sharonc1003
1 review
0 helpful votes
  • Send Message
October 29th, 2020

It is an amazing online clothing store! I buy them lots of clothes, shoes, glasses, suits and accessories! These are very high quality items at an incredibly low price! I love that they have so many styles to choose from, there is always something for every woman!

Thumbnail of user pilarw1
1 review
1 helpful vote
  • Send Message
June 23rd, 2020

I just got the best overall service from this boutique, not to mention its amazing product quality and super fast overnight shipping, even to a rural area! Your support is great if something is wrong or if you have any questions. In fact, I am in shock because of how wonderful my experience has been...
I will buy much more now after this! New favorite online store!

Thumbnail of user orad11
1 review
0 helpful votes
  • Send Message
January 16th, 2021

Very satisfied with all my clothing purchases here. If someone is a little concerned about buying a product from the internet, I can understand that they were, but since then I have ordered many clothes.

Thumbnail of user dalilam8
1 review
1 helpful vote
  • Send Message
July 9th, 2020

Fantastic and extensive selection of charming and high quality designs, they had much more stock of popular items than other sold out online stores. Amazing offers regarding shipping, beyond fast customer service and make your purchase a little personal with a handwritten letter, how sweet! I will definitely buy from here in a heartbeat!

Thumbnail of user jezabelc1
1 review
0 helpful votes
  • Send Message
January 21st, 2021

The online boutique has a beautiful page, it is incredibly easy to find discounts and promotions on any style of clothing! I have already received many compliments on my new dress purchased here. Thanks, I'll be back.

Thumbnail of user lourdesl35
1 review
0 helpful votes
  • Send Message
January 28th, 2021

This website has an excellent selection of clothing and the prices are much more competitive than any other website you have visited. Shipping was normal, no problems. I bought many clothes and they were all very well packed. Overall, a very positive shopping experience.

Thumbnail of user myrnaw29
1 review
0 helpful votes
  • Send Message
February 20th, 2021

This website always has great clothes at fairly affordable prices (some things can be expensive) and as an online shopper the shipping is relatively fast and they offer clearing for customs. I highly recommend it!

Thumbnail of user melider
1 review
0 helpful votes
  • Send Message
May 10th, 2020

I bought a blouse here, it was exactly what I wanted! Color adjustment everything! This has to be one of my favorite purchases I've ever made and is very affordable compared to other formal wear retailers on the internet. Thank you!

Thumbnail of user marcelal13
1 review
1 helpful vote
  • Send Message
June 22nd, 2020

I have ordered here multiple times and have never had a problem. His clothes are so beautiful, flattering and unique. Although some items can be a bit expensive, in my opinion, it's worth it, as the quality is wonderful. Also, if you spend more than $100 (as I often do), you get free express shipping, which I find very convenient. I've bought a wide range of items, from basics to swimwear and formal wear, and I'm still not disappointed.
Definitely my favorite online store right now, I'm actually a little addicted!

Thumbnail of user maritas6
1 review
0 helpful votes
  • Send Message
July 8th, 2020

Excellent variety of clothing and fantastic designs. Fast delivery. I am a happy returning customer. And they have clothes for all occasions. The website is very well distributed, I can't complain about this store.

Thumbnail of user eleonora2
1 review
0 helpful votes
  • Send Message
June 3rd, 2020

They have many promotions and offer a wide range of products for all girls. On this website it is also mainly cheaper than other online stores. The quality of clothing I have received so far has not been disappointing!

Thumbnail of user isabellan17
1 review
0 helpful votes
  • Send Message
January 16th, 2021

I have ordered several times (5 orders) from this online boutique and I always received exactly what I asked for, without any problems. Your customer service is kind in answering my emails. Thank you girls

Thumbnail of user noram99
1 review
0 helpful votes
  • Send Message
July 15th, 2020

Always a positive experience shopping with this boutique! The charming online team is very helpful and quick to answer email inquiries, including fast shipping, which I love. Thank you for genuine customer service and for providing a beautiful representation of clothing for all body types!

Thumbnail of user uraniam1
1 review
0 helpful votes
  • Send Message
July 12th, 2020

Recent reviews say it all. This website and its ladies are incredibly easy to operate, their attention to detail, great variety and realistic clothes for ordinary women, my order was here in a few days (like the last two). I can't speak about them enough. I have told so many people. I just wish every company was so easy to deal with.

Thumbnail of user nicolettap
1 review
7 helpful votes
  • Send Message
July 31st, 2019

I bought 4 shirts that were supposed to be linen and I got ugly polyester stuff. Nothing like the pictures on the website. The colors, the cut and sizes were all wrong. Sending the clothes back it's very expensive and you must be able to get an address from them first. It's a scam and I wish I read the reviews before buying. I can't believe the positive reviews because what they send it's really too bad. You could also check on Trustpilot. What's really annoying is that they appear to be a German based firm, then it turns out they're chinese who don't care about European Laws.

Thumbnail of user rens10
Jules R. – Modetalente Rep

Thank you for your feedback. We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

Items need to be returned to our fulfillment center and buyer is responsible for return shipping.

There is no reference number.
Do you mind providing us your order number so that we can check and handle this issue for you?
We value your business and we promise you that we will settle this matter at the best way we can.

We need complete information to help you address the problem.
You can also email us regarding your return request or complaint, we promise we`ll take good care of your request.

We`ll keep improving our products, delivery and service. Any problems, you can email service@modetalente.com for further help.

Modetalente is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Have a good day!

Thumbnail of user martijnw
1 review
11 helpful votes
  • Send Message
December 28th, 2019

Worst online shopping experience ever. They will deliver you the worst quality clothing that looks nothing like the image on the site. They ripped off my 80 year old mother and required her to send items back to China even though this claims to be a German site. You have been warned! One star because 0 star review not possible.

Tip for consumers:
Avoid at all costs. These scammers create new sites with same products as soon as their domain gets a bad reputation.

Products used:
None. They just shipped a few rags! They scammed my almost 80 years old mother!

Service
Value
Shipping
Returns
Quality
Thumbnail of user rens10
Jules R. – Modetalente Rep

Thank you for your feedback. We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

There is no reference number.
Do you mind providing us your order number so that we can check and handle this issue for you?
We value your business and we promise you that we will settle this matter at the best way we can.

We need complete information to help you address the problem.
You can also email us regarding your return request or complaint, we promise we`ll take good care of your request.

We`ll keep improving our products, delivery and service. Any problems, you can email service@modetalente.com for further help.

Modetalente is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Have a good day!

Thumbnail of user ermaj56
1 review
0 helpful votes
  • Send Message
February 18th, 2021

Order in 14 days and delivered on time, so delivery is fast! The dresses I bought are of excellent quality and very supportive and the website was very easy to navigate. I will definitely buy from this company again!

Thumbnail of user kathyk611
1 review
0 helpful votes
  • Send Message
March 25th, 2021

Do not trust the nice pictures and reviews on its website. You could not even write any reviews for the clothes, which you have bought there. All of those 7 pieces I have bought do not match the pictures. The quality is so bad (100% polyester, thin, no form) that I can just throw them out of the window. Sending back from Europe to China is too much work for such cheaper products. Besides, in the custom declaration which they send to me with the package, they have decleared all the items for only 15 dollars, just 10% of what I have paid them. So they have even cheat the custom. As I can see, all those items are worth really only 15 dollar...
I wished I could have added a photo here to show all the others how the differences between the pictures on their website and the items I have received!

Tip for consumers:
Check the bad reviews on this site about Modetalente. I can only confirm them.

Products used:
clothes

Service
Value
Shipping
Returns
Quality
Thumbnail of user rens10
Jules R. – Modetalente Rep

Thank you for your feedback. We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

We`re terribly sorry to keep you waiting so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for all inconvenience caused to you. We ask for your understanding in these cases.

You can learn more about our delivery policy here https://modetalente.com/information/Lieferung

There is no reference number.
Do you mind providing us your order number so that we can check and handle this issue for you?
We value your business and we promise you that we will settle this matter at the best way we can.

We need complete information to help you address the problem.
You can also email us regarding your return request or complaint, we promise we`ll take good care of your request.

We`ll keep improving our products, delivery and service. Any problems, you can email service@modetalente.com for further help.

Modetalente is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Have a good day!

Thumbnail of user ruthw656
1 review
1 helpful vote
  • Send Message
December 6th, 2021
Verified purchase

Intially it said free shipping so my total shopping price would be about 33€ but after giving my bank details it suddenly says 12,49€. There's really no need for such tricks it only makes you look cheap and annoys customers who would have nonetheless paid the shipping price even if told honestly straight from the beginning.
When the product arrived the coat had a poor cut/design and was almost dragging on the floor. Nothing like in the adverts.

Reason I chose this business:

Advertising

* Modetalente attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Quality
Thumbnail of user rens10
Jules R. – Modetalente Rep

Thank you for your feedback and sorry for any inconvenience caused.

There may be a misunderstanding between us. We have always advertised that we can only enjoy free shipping discounts after reaching a certain amount.

Shipping cost of your order depends on the shipping distance and weight of the packages. We now offer free shipping service on orders over $99 (except for pre sale items and final sale items).
So when your order amount is less than $99 you`ll be charged the shipping fee. Hope for your understanding.

We`ll keep improving our service. If you have questions about your order, please contact us by email at service@Modetalente.com or by chat online.

Modetalente is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Company Representative

Thumbnail of user missw50
Miss W.

How do I know I can trust these reviews about Modetalente?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Modetalente?