Worst online shopping experience ever. They will deliver you the worst quality clothing that looks nothing like the image on the site. They ripped off my 80 year old mother and required her to send items back to China even though this claims to be a German site. You have been warned! One star because 0 star review not possible.
There are many clothing options to choose from with great deals. Even my family members who are quite picky spend a lot of time shopping here. Not to mention, the deals are amazing, I've never seen such high quality in a 50% off dress.
This online clothing store is very professional. I appreciate the time and love that they put into creating my boots. They are efficient and use their creative ingenuity to carefully select designs and sizes.
Do not trust the nice pictures and reviews on its website. You could not even write any reviews for the clothes, which you have bought there. All of those 7 pieces I have bought do not match the pictures. The quality is so bad (100% polyester, thin, no form) that I can just throw them out of the window. Sending back from Europe to China is too much work for such cheaper products. Besides, in the custom declaration which they send to me with the package, they have decleared all the items for only 15 dollars, just 10% of what I have paid them. So they have even cheat the custom. As I can see, all those items are worth really only 15 dollar...
I wished I could have added a photo here to show all the others how the differences between the pictures on their website and the items I have received!
Thank you for your feedback. We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
We`re terribly sorry to keep you waiting so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for all inconvenience caused to you. We ask for your understanding in these cases.
You can learn more about our delivery policy here https://modetalente.com/information/Lieferung
There is no reference number.
Do you mind providing us your order number so that we can check and handle this issue for you?
We value your business and we promise you that we will settle this matter at the best way we can.
We need complete information to help you address the problem.
You can also email us regarding your return request or complaint, we promise we`ll take good care of your request.
We`ll keep improving our products, delivery and service. Any problems, you can email service@modetalente.com for further help.
Modetalente is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
Have a good day!
Intially it said free shipping so my total shopping price would be about 33€ but after giving my bank details it suddenly says 12,49€. There's really no need for such tricks it only makes you look cheap and annoys customers who would have nonetheless paid the shipping price even if told honestly straight from the beginning.
When the product arrived the coat had a poor cut/design and was almost dragging on the floor. Nothing like in the adverts.
Thank you for your feedback and sorry for any inconvenience caused.
There may be a misunderstanding between us. We have always advertised that we can only enjoy free shipping discounts after reaching a certain amount.
Shipping cost of your order depends on the shipping distance and weight of the packages. We now offer free shipping service on orders over $99 (except for pre sale items and final sale items).
So when your order amount is less than $99 you`ll be charged the shipping fee. Hope for your understanding.
We`ll keep improving our service. If you have questions about your order, please contact us by email at service@Modetalente.com or by chat online.
Modetalente is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
The quality of clothing on this site is below par. The clothing I purchased did not match the quality shown in their ads. An example is a shawl, their picture shows material comparable to mohair, yet when the product was delivered, the quality is polyester/rayon or cheaper. Not really sure what the material is, however, to me it's unwearable. I believe they do a bait and switch of the clothes sold. Pictures are wonderful and perhaps a lot of money was spent on pictures, unfortunately, no money was spent on the quality of clothes. Do yourself a favor and when you see their ads, just skip to another site. I guarantee you will be disappointed. I'm not even asking for a refund as I believe I would never get one.
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
Would you please provide your order number so that we can help you?
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
We`ll keep improving our products, delivery and service. Any problems, you can email service@modetalente.com for further help.
Modetalente is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Stay away from this company! I ordered and payed for items I never got. I have tried to get my money back for a month now. They keep coming up with new excuses.
They answer nicely on this site but in reality I have had a mail conversation with them since M
Ay and they know all the details but still say its not their fault even though they are required to refund a costumer when the purchased items are not delivered.
Thank you for your feedback. We`re sorry to know that you haven`t received your merchandise.
For the delay issue, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for the inconvenience caused to you. We ask for your understanding in these cases.
There is no reference order number. Could you please provide us your order number so that we can check and handle the issue for you?
We need complete information to help you address the problem.
We value your business and we promise you that we will settle this matter at the best way we can.
Any problems, you can email service@modetalente.com for further help.
We`ll try our best to address the problem for you.
Modetalente is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
Have a good day!
I bought a dress, the size small in the previous order, although it fits me, the M is roomier. As for the pants, there is a bit of room to stretch in the crotch area. I got this for a workout and it's definitely squat proof. The top also fits very comfortably. I'm small but my shoulders are fairly broad so I prefer the way the M fits. I usually wear a UK size 6-8 or an xs or s. Therefore, I would recommend wearing this one for a more comfortable fit. It took 18 days to arrive from the order date.
Thank you for your feedback. We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
We`re terribly sorry to keep you waiting so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for all inconvenience caused to you. We ask for your understanding in these cases.
You can learn more about our delivery policy here https://modetalente.com/information/Lieferung
There is no reference number.
Do you mind providing us your order number so that we can check and handle this issue for you?
We value your business and we promise you that we will settle this matter at the best way we can.
We need complete information to help you address the problem.
You can also email us regarding your return request or complaint, we promise we`ll take good care of your request.
We`ll keep improving our products, delivery and service. Any problems, you can email service@modetalente.com for further help.
Modetalente is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
Have a good day!
I m very satisfied with this online boutique. I placed more than 4 orders and never had a problem. Customer service is responsive. I would definitely recommend it. You just need to check the correct sizes, then you won't be disappointed.
I have been pleasantly surprised by the purchase of my skirt here, in the photos you do not see all the details and they are beautiful, original, different color combinations, comfortable, soft, thin, high waist, I liked it very much, I hope it brings more products because their price / quality is highly recommended, thanks
They have many promotions and offer a wide range of products for all girls. On this website it is also mainly cheaper than other online stores. The quality of clothing I have received so far has not been disappointing!
Beautiful jacket arrived very quickly, good communication from the company to let me know every step of the way until it arrived at my door perfectly packed. Excellent payment options and clothing descriptions with pictures. Very happy, I will come back for another online purchase here.
This boutique has an excellent product review section, which helps you choose what's best to meet your needs. It shows that buyers can post a picture of their products and recommendations, for example sizing and material. Very useful and versatile website when buying.
This online clothing store has to be MY favorite. The wide range of clothes keeps me shopping for hours. I love that they do it after payment too, which makes getting my clothes out of there so much better. With so many different styles, it's easy to express exactly how you feel about them ;)
Amazing clothing designs and flyers on the internet. Uncommon range that includes spectacular clothing. The staff are very knowledgeable about current fashion. Would you have another option to give it more than 5 stars?
The website for this boutique is often consistent with item descriptions. I would have bought certain items, like bags and shoes, but what impressed me was my last purchase here, a beautiful and fitted short dress, I love it! Became my favorite!
I just got the best overall service from this boutique, not to mention its amazing product quality and super fast overnight shipping, even to a rural area! Your support is great if something is wrong or if you have any questions. In fact, I am in shock because of how wonderful my experience has been...
I will buy much more now after this! New favorite online store!
I have ordered here multiple times and have never had a problem. His clothes are so beautiful, flattering and unique. Although some items can be a bit expensive, in my opinion, it's worth it, as the quality is wonderful. Also, if you spend more than $100 (as I often do), you get free express shipping, which I find very convenient. I've bought a wide range of items, from basics to swimwear and formal wear, and I'm still not disappointed.
Definitely my favorite online store right now, I'm actually a little addicted!
This site has the best clothes from around the world at affordable prices. They even provide customer feedback that helps you choose your product well. Payment is simple... I'm a fanatic! I will recommend it to everyone :)
Very good quality, ridiculously good designs, and the fastest delivery I've received from an online purchase.
I can't say anything about the return policy as they all fit together perfectly.
Thanks for helping me spoil my closet.
Overview
Modetalente has a rating of 4 stars from 2,554 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Modetalente most frequently mention online boutique, customer service and good quality. Modetalente ranks 25th among Women's Clothing sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback. We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
There is no reference number.
Do you mind providing us your order number so that we can check and handle this issue for you?
We value your business and we promise you that we will settle this matter at the best way we can.
We need complete information to help you address the problem.
You can also email us regarding your return request or complaint, we promise we`ll take good care of your request.
We`ll keep improving our products, delivery and service. Any problems, you can email service@modetalente.com for further help.
Modetalente is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
Have a good day!