asked byon 6/10/19
The billing address is in China, also the Returncenter! It is difficult to return the goods, as there are import/export regulations. The company withdraws for being contacted by the Import officials in China, refuses to cooperate. The seat of the firm is London, UK. Very suspicious business practices, scam!
I ordered some very very nice items from their catalogue. Not only I got only 2 of them from the day of order to 1 week over their latest possible date, they were totaly different of what they offer, not worth the price and they have such of conditions of refunding that I must admit to myself I was simply stupid and I lost my money with them. Not only this - the fraud company is replicating itself to uncounted new names with slightly different catalogue in which you can find the same items and identical webpage construction - be aware of www.homegaden.com, yemelody.com, newchic.com... with more or less same products and the same system of fraud: they get you on nice catalogue and wonderful pictures, they send you only one item per once and for others you must wait that come one by one, when you want to return you should send them back to China and pay post expenses and you are even warned that maybe customs... robot like answers... If you read reviews, you will find quite many with 5 stars, dont look for these go for those with 1 star, this is reality, the rest is their propaganda, payed with your money! Here the picutres of what I ordered and what I got (up to now), order no 1 should be knitted socks - they still came a kind of printed socks but worth 50 cents, the second item it came yesterday I simply didnt understand what it could be- a piece of plastic cloth without any shape and worth nothing, it should represent nice order no. 2. I ordered some other nice stuff that is not here yet even the time is over. What to do, how to throw such a monster company out of the market?
Scam. Do not blieve the nice pictures and reviews on their website. You could not give reviews as their customer (the review is blocked). The items you receive has nothing (except the color) to do with their pictures. Alle the material are cheap polyester and smelling. Sendung back from Europe to Asia is just too much work. And you may have to pay tax if you declar them with the price you have bougt. Besides, they have sent the items from Asia to Europe without declarying them correctly. So they have even cheated the custom.