Sent for one order and received it eventually. Ordered another to be ripped off with this one. When they do answer my email after 20 sent they give me my old order and say it's been delivered. Will never order from them again. I am now £17 out of pocket and no way to get in touch other than the $#*!ed idiot behind the emails.
Processing time frame is a joke, but now I see their headquarter is a residential apartment somewhere in Brooklyn. Curtains arrived without original package stuffed in a usps priority envelope wrapped in shipping tape. Damn, should've just stuck with Amazon. First and last thats for sure.
Placed an order advertising a variety of 10 pack of dove deodorant just received it it only had 2 different scents they were all the same false advertising at its best horrible packaging just thrown in a bag cans were dented
I will never ever purchase from this company again. Package went missing, only offer was to send another with the same failed shipper and shipping number. I am disputing the charge with paypal because their customer service answers are all canned responses, the phone number is a voice message only, no live service person.
I recently purchased a few items a beautiful bracelet and Beats ear phones for my grandson. For some reason I watched three beads go down our bathroom sink they just fell out. Then a wire broke on the ear phones within 2 hours of use. I was not happy so I emailed customer service. They contacted me by the next day and within 2 weeks I had replacements for both products. I didn't have to hassle with returning either items ( just a photo to confirm the broken wire). Now that's customer service the way it should be! I'll continue to buy from Mobstub it was a pleasure doing business with them!
I can't say anything bad about the 4 orders placed over the last year. One (for 6 pairs of fleece lined leggings) I was so happy with that I recommended to all my friends. Shipping is fast and accurate, and all products were as described.
Not only was the product brilliant, but the customer service was the best I've ever experienced. One of the sparkling crystals had come out of my earrings they got back to me right away and sent a replacement. I'm buying all my Christmas presents from these guys. All companies should have a Lily on their staff. Thankyou
I had links for free shipping w/ purchase +$49 and +$69, no coupon code needed. Though my order was over the minimum the shipping charge applied. I wrote to Support. Esther responded there is no free shipping. Esther insisted I show her the offer so I sent 3. Esther says they are all expired, which is a lie. 2 were undated, 1 had an expiration date of 12/31/14, therefore, all 3 should be valid. Bait & switch is illegal. If this is the way Mobstub does business then they are not to be trusted.
I ordered 4 wireless chargers, not one, 4, and found out none of them work. Christmas Day, we tried many different phones, and only one worked for a few minutes and died out. I spent $71.00 on them and shipping and they claim there is no
Refunds. What place could sell crap like this without giving out refunds and still be in business? I would like to send them back, but more shipping charges and they would probably be thrown in a big junk bin with all the other returns. They should probably
Be reported to the Better Business Bureau so they cant keep taking money for their fake merchandise.
Do not order from this company EVER! I ordered from a Facebook ad... six Murano glass and Swarovski beaded bracelets which were meant to be gifts. Paid immediately including outrageous shipping cost. Three bracelets arrived. No way to contact MobStub except via email. They of course have not responded to my two emails. I activated the Norton Consumer Protection account and lodged a complaint. I would be satisfied to get money back for the three missing bracelets and shipping; not holding my breath, though!
Don't waste your money it's the size of a queen bed and very thin. When I saw the clear bag that was ripped open in what they had sent it in I could tell there was now way it would ever fit my king bed. First and last order from this company
I've been ordering from Mobstub for some time now and their merchandise is quality. Recently I ordered several purses, all beautifully made. Their service is excellent and if one has a question/problem, they answer very quickly. One really can't go wrong with Mobstub, truly.
I have tried to return an item since dec 26 th customer service is only reachable via email and then if you do hear from them it's fake and they give you a link to a return shipping label that does not work horrible!
Ordered from this site last month. They took the money out of my account but still waiting for package. Tracking site has it last seen Sept 23. But nothing since. Won't be ordering anything from this site again. Emailed requesting refund and haven't gotten response to that either.
I purchased 2 solar chargers from MobStub. Neither worked and one had a broken clasp. I asked to return them with a refund and they have refused. Do not order from this company unless you read the fine print. They were final sale but junk. They were the quality of a dollar store item that I paid $19 each for. RIP OFF!
Tracking information indicated that my item had been delivered to my mailbox. It had not. Can't call customer service, the phone number no longer works! So, I emailed them and their only response was to go to the post office or check with neighbors. That's ridiculous. I communicated with them again and now they won't even reply. What does that tell you?!
Purchased 23 "silver bracelets on leather cord" for my daughter's dance team. They would only allow 10 at a time to be ordered and charged shipping not once, not twice but 3 times! Then shipped all of the bracelets together in one small envelope that would have cost about $5.00 to mail... I paid over $30. Then when the bracelets finally arrived they were on a silk cord... not leather as advertised. Not sure on what planet these bracelets would have EVER retailed for $110 each, not sure they are worth the $10 each that I paid for them. I won't' order from them again.
I ordered an inspirational bracelet and had it shipped to my daughter in another state. She never did receive the bracelet. Maybe it was put in the incorrect mail box or one of her roommates had sticky fingers - who am I to speculate. Bottom line is that mobstub sent a replacement free of charge! First time I ordered from mobstub - definitely NOT the last! Excellent customer service
I tried to order 1 (ONE) item; mobstub sent me six, and refused to refund my money for the unwanted five. They are not at all interested in customer satisfaction or in doing the "right thing" for their customers. I would avoid them completely. There are many other websites that offer similar merchandise, and care about their customers
I don't generally write reviews, but felt the need to. I ordered 3 "Apple Certified" 10' charging cords in late Nov for Christmas presents. They were shipped on a timely basis, and I was, at that time very pleased. I gave them as gifts, and within 30 days of using the cords, one of the ends came off the the cord, so it is no longer functional. I email twice, no response, then messaged on Facebook, and did get a reply. The rep was very polite, however, their return policy for defective merchandise is 15 days. Understanding that, all I wanted was for the cord to be replaced. They will not do that. The did offer a 50% off one time coupon. I will NEVER purchase anything from them again. I will find merchants that will stand behind their products. As always, you get what you pay for. I cannot and will not recommend this company to anyone.
Answer: There is no phone # to call... and in my case they do NOT answer e-mail... BAD company!
Answer: I don't have one... But Mobstubs is terrible. I dealt with them once and will never again
Answer: No, I wouldn't trust anything connected to mobstub! Read the reviews, then use your best judgement!
Answer: No they are not legit, i would advise that nobody order from Mobstub! They are a bogus company selling out of an apartment in New York, no phone number and when you email them, all kinds of people email you!
Answer: They have NO customer service #, when you have a problem with an order, you have to e-mail their 'customer service dept.' then an automated E-mail response is sent to you. Then another will come 1-2 days later asking you to send them an e-mail with a pic of what is wrong with your order. My advice... DO NOT ORDER FROM THIS COMPANY, THEIR MERCHANDISE IS JUNK & THEY DO NOT STAND BEHIND WHAT THEY SELL, IN FACT MOST OF WHAT THEY SELL IS NOT WHAT THEY ADVERTISE! Take it from someone that had to learn the hard way!
Answer: Although there are items on the Mobstub site that are worth the money (?) there is a lot of junk that I've purchased in the past that wasn't "worth it" in the Dollar Store either. I don't wish to denigrate it, but Mobstub is obviously in business (as is Big Lots) for the same reason if one wishes to figure it out. TRUE: The Egyptian sheets shrink. 100% pure cotton also pills and is no longer satiny-finished. Some of the electronic (motion-detecting) lights simply never worked. Most of the jewelry is cheaply-made, gold-painted, junk that is transported in the box worth more than the product is. Often the instructions (if you are so bold to e-mail/ask, are written in Chinese and sent to your e-mail address in a. Pdf file you need to print from your own computer. Then, does anybody else recall the first Japanese-written (translated) instructions for the original VCRs back in the 1970s-80s? Right! Good luck deciphering the translations. Some of the Apple Phone cases dpn't work as advertised but most of the wires and charging systems and extensions are good buys with Radio Shack now in bankruptcy and gone. Men's clothing can be expected to shrink. Women's (?) The merchandise delivery time is seldom as fast as one would anticipate, but then if you have dealt without it this long how inconvenient is it really (?) Unless it is for a special date or Christmas, forget about having already ordered it, and it will eventually "get there". So, my years-of-experience with Mobstub has been in seriously reading the fine print in the "details" and in totally ignoring the delivery promise. More times than not I receive a product that I cannot purchase at a Best Buy or Walmart at a lower price. ->Right now, their advertised flash drive is a very good purchase<- So, once again, Caveat Emptor: Let the buyer beware of life's lessons.
MobStub has a rating of 3.9 stars from 735 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MobStub most frequently mention customer service, next day and wrong item. MobStub ranks 6th among Daily Deals sites.