MobStub

I ordered masks which were suppose to be unisex. They are way too small to even fit a petite woman. I have complied with their return procedure, but they ignore all correspondence to their support e mail. All the reviews on the company website are great, but after reading these I would have never ordered from them!
They state 'easy return procedure" Do not order as even if you get an inferior product you cannot get your money back!

Ordered 2 pair of gloves which arrived fairly quickly but one was damaged and the other was not the color indicated (was maroon instead of red). I wrote to their support address via their contact link on the website and have heard nothing nor have had any confirmation that I would hear anything. Can't do much about it, but now I don't even read their ads.

Please read their return policy before ordering any stuff from their website. They are not returnable. Even NewEgg.com who sell products from different vendors have a return policy, from whom I had ordered a product of over 200 bucks and they gladly exchanged it for me or gave me an option for a refund.
These Mobstub.com people it's a NO... i would never order anything from them again. I suggest order directly from Vendors who carry the products, even if you have to pay a little extra, at least they back their products.

Be careful!

Terrible time with this company only communication is via e-mail can't find a phone number, although they responded within a couple of days to my e-mails, it took 3 weeks to get one little item a watch/bracelet, and then it was the wrong color! When I e-mailed that to them, they wanted me to take a picture of it to send! So I can and will never refer this terrible company, so sorry I ordered from them just chalk up to a hard lesson learned for sure!

After I had placed my first ordered with MobStub I decided I should take a look at the reviews by other purchasers. I was horrified by what I read here. I felt like a complete sucker! But a couple of days later I received an email stating that my order had shipped and I felt a little more secure. A few days later the bracelets I ordered arrived right on schedule, in perfect condition and were exactly as I had envisioned from the descriptions and pictures. How nice to have my expectations exceeded for such a great price. I am very pleased and will order from MobStub again when I find products there that I want or need.

I had the most exceptional customer service experience with MobStub!
I received the wrong item and they wrote to me and apologized the next day telling me that the correct item was on it's way.
Most retailers won't even get back to you and if so it's a week or so later. I have purchased many things from MobStub and the quality is exceptional and delivery fast!
Don't hesitate to buy from this Co. They're great and very professional!
Any problem you may have will be addressed quickly and professionally!
Sincerely,
Paulette
PS:
A loyal customer!

Ordered ring. Supposed to be 18 k white gold over brass, Immediately turned green. Had to contact 3 times to get response then get someone named Ilana that state no refunds. I then said replace and she states sorry no exchanges and in a condescending and unprofessional way says CHEERS!~! Item was not that expensive, not about money, but about integrity of company! So sorry I ever heard of this company and I will blast every review site that I have to!

Absolute CRAP. On an impulse I purchased not one but three hammered metal bar and pendant necklaces, valued at $55 each, for $12 each plus shipping. They came and 1) the order was wrong - I received one dog necklace vs the bar and pendant and 2) the necklaces could have been purchased at the Dollar Store for 10/$1 they are so cheap. I can't believe I fell for this - save yourself from the same destiny. Can't believe they are in business. CRAP, CRAP, CRAP! I'm beyond angry. Looking at the fine print, of course there is no return or refund. I've written to them - doubt that I'll receive a response. Don't fall for their tactics.

Beware of this website! Company failed to deliver a Christmas gift I purchased for my grandson. I experienced tremendous difficulty in receiving a direct response after submitting my complaint to mobstub. I also purchased some Egyptian bedsheets for my daughter and received the wrong size. Mobstub does not allow for corrections to an order made, regardless of the error originating on the company's side. Upon further investigation, I discovered that the multiple purchases I made on mobstub were far less expensive on Amazon. From now on, I will stick to Amazon. I have learned a very expensive lesson.

Ordered a comforter, shipping was very fart. When opening the comforter, found a slight blue spot on the corner. I contacted MobStub & they responded immediately. They were very nice about the whole conversation. They didn't have to respond to anything, cause the item was on sale. But, they took the high road & are replacing my comforter at no additional charge. I feel this is a very highly respected company. Would tell everyone to try them out. You will be very happy as I am. In my opinion, they are a +++++ star company.

I ordered a five pack, pictured with various prints. What I received was individually packaged strips of thin polyester fabric, about 11 inches long, with circles cut into it at each end for your ears. I held the fabric up to a lighted lamp and could even see the outline of the lamp through it. When I requested a return mailing label, I was informed that that it was a sale item and no return or credits were allowed. Sarah told me to "have a nice day."

Worst. Customer. Service. Ever! I wish I could have given them a NEGATIVE star rating. I purchased a watch from them. When it came, it was cheap looking and a piece of junk. It broke the first time I wore it. I have sent 2 emails to them will the order # and everything they want included in the email. Their website says that they will respond within 24 hours... yeah right... it's been weeks. I will NEVER order from this company again. BUYER BEWARE!

We ordered two cordless chargers for Xmas gifts. Both of them didn't work. The instructions on a 2' X 2" slip of paper had words spelled wrong. We went to the internet and found that there is another part that should have come with it and of course we didn't get them. There answer is you spent $ 35.90 on these and they are yours. Try them again they should work. The internet is full of negative reviews from many others who got ripped off on the same chargers. THE WORST! Read the reviews and don't take a chance on getting ripped off by these creeps!