MobStub

We ordered a product with a different ship to address from our billing address. When the product came to the wrong address, it was return as expected. We contacted Mobstub once, with no response. We contacted again and were told that they would ship to the correct address within 3 to 7 days. Weeks went by with no product delivered. At that point I emailed with no response. The next week I emailed with no response. I then called and left a message (they don't ever actually answer the phone). Two days later they contacted us to inform that the product was no longer available. But... They would be glad to give us store credit for the amount we paid. I emailed back and said no, but of course have not heard back. I called and left another message. I am now done with contacting them. They have my money, but I will certainly let the world know that this is not a company to do business with. When we get Facebook posts showing products, we will respond with a warning that you may never get your product.

When the website of mobstub spells "no return," it is a red flag for a consumer aware. They did not cheat. You did not read. Now they advertise heavily on facebook. Buyers be aware.

PLEASE DO NOT! PLEASE HEAR ME DO NOT BUY FROM THESE PEOPLE THEIR RETURN POLICY IS UNACCEPTABLE WHEN YOU BUY SOMETHING IF IT DOESN'T FIT YOU'RE STUCK WITH THE MERCHANDISE THEY WON'T ACCEPT RETURNS... WHEN YOU PURCHASE CLOTHING IT DOESN'T SPECIFY FINAL SALE WHEN YOU GO TO RETURN IT THEY TELL YOU ITS FINAL SALE THE QUALITY OF CLOTHES ARE VERY VERY CHEAP... I TRY TO RETURN SOMETHING I BOUGHT AND THEY WERE VERY RUDE... AND TOLD ME THAT I CAN'T RETURN HOW CRAPPY IS THAT... AGAIN DO NOT BUY FROM THIS WEB SITE IF YOU DON'T WANT TO GO THROUGH WHAT I HAVE BEEN DEALING WITH PLEASE STAY AWAY FROM THEM! I ACTUALLY CALLED MY CREDIT CARD COMPANY AND DISPUTED THE CHARGES...

DO NOT ORDER FROM THEM! They are a horrible company! They took over a month to shipmy order out! Everytime I contacted them, I got a stupid answer that my items would be shipped soon! I waited weeks and weeks, WAITING for my order just to be shipped! I asked them to refund me, because their website states it will be shipped within 7-10 days. They would not answer my emails. They answer me days later saying that my items will be shipped soon!

The items I got were very poor quality! I can tell they are knockoffs of the original, because my friend has an original, and there is a huge difference in quality.

I AM SO PISSED WITH THIS COMPANY. I hope no one else orders from them and has do till with this same problems!

I purchased two sets of "Glow in the Dark" pebbles to use in my garden. When they arrived, I was disappointed they were so small, more like something you'd use in a fish tank than in the yard; however, I blamed myself for thinking they would be larger (although the photos of the product made it appear they would be large enough to use in the garden). Then I put them in my windowsill to "charge" them with the sun. It was cloudy for several days, so when I saw no glow at night, I thought perhaps we hadn't had enough sun. Then we had a week of straight sunshine, very bright sunny days. No glow. Not even a little. So I contacted MobStub whose response was, This was a final sale, so we cannot offer a refund or credit for other purchases. I'm VERY disappointed and assuming this is not resolved, I will not buy from this company again. If the company agrees to give me a refund or credit, I am very happy to update this review. ***As promised, I'm updating this review. MobStub did ultimately issue a credit, so I can buy other products from their site. I won't be buying Glow in the Dark pebbles that don't glow, but hopefully I can find something else I'd like. Perhaps whoever manufactured these pebbles for MobStub didn't send the correct items that actually glow in the dark, so this may not be MobStub's error. I hope not.