MobStub

I saw some sheets and a comforter on line at Mobstub. Two friends had " liked " the site so I thought I'd give it a try as the " price was right" for both things. I was very happy with the products and the the correspondence from Mobstub. A Happy Customer!

I love this company!. I ordered two grandmother bracelets, prompt delivery. I ordered through Amazon, and order was cancelled due to unavailability, still waiting for refund!. Thumbs down to Amazon :(

Small item purchased - a solar cell phone charger. It charged a couple of times but within a month of service, it ceased charging. I wrote to them and asked how to exchange it for one that worked. I was told that I had to return defective items within 15 days, but it wasn't defective when I got it. They wouldn't do anything! "So sorry for my inconvenience" I won't ever purchase anything from this company again as this is no way to treat customers.

I received the wrong color bed sheets set. I contact customer service to find out how I can return the item that I have on hand and exchange the right color. To my surprise, the customer service representative by the name of Lilly replied via email offering me a store credit and I get to keep the product that I have received by error. I'm very ecstatic by the awesome customer service received. Lilly was very quick in responding to my email correspondences.

They were wonderful. I had ordered the King Size Sheet Set and when putting the fitted sheet on our bed, found a seam on the sheet torn. I wrote MobStub about the defect, sent them a picture and they replied almost immediately. They apologized for the problem and assured me that they would replace the bottom sheet, without any difficulty. Yesterday I received, not only a bottom sheet that I was expecting but another complete set in the color I had originally ordered, with again, another apology. I was totally surprised and really overwhelmed at their immediate service and, in the replacement of an additional set of sheets. They absolutely rate 5 Stars in my experience of their Customer Service and I definitely will have no quarms whatsoever in ordering anything from them in the future.

I received a final sale set of sheets. The top sheet had a fabric tear in it and the hemmed edge was on the side of the sheet instead of the top. It was not just a close-out item, it was defective. I contacted MobStub and they requested I send them some photos of the problem and they promptly replaced my item. They were also very nice about the whole thing. I was actually surprised since this was a "no return" purchase. I am beyond pleased with how well they were to deal with and the final result.

I ordered some really nice Egyptian sheets online from MobStub but accidently ordered the wrong size (king instead of queen)... I really thought I had ordered to correct size but when the ordered was confirmed it said King size. I contacted them via email within 10 minutes of my original order to no avail. After sending 3 emails to them to ask how this can be rectified, I finally received an email response saying I could mail the sheets back to them at my expense and they would allow a refund of what I paid. I asked if they had a method of correcting orders before processing and they said they do not. So I said they should pay for the refund, but they said they would not. So I am keeping the sheets for a potential gift but promised I would write a poor review of their company's process. So here it is. BTW There is no phone number to contact so I couldn't contact them that way. BEWARE.

These people are a bunch of crooks! They duped me into buying these crappy microfiber sheets that deceptively seemed to be made of cotton. Instead, you're made of that nasty microfiber and when I asked if I can return them they said they were very sorry but the sale was final. I had even purchased two sets so I was double scammed. Don't buy from them, it's not the first time I've been disappointed by them but definitely THE LAST!

I have ordered numerous item from MobStub and have always been extremely pleased with how quickly my items arrive and the excellent deal that I got. Their product are always first rate. I just love the assortment of Men's stackable bracelets that they have available.

I had many emails go back and forth from them explaining that i did not get my full order. They told me i had to deal with my post office. My post office said they could not help me because they did not receive the item. Mobstub would not issue me a refund or send the rest of the order that i paid for in full.

Shipping is indeed slow, many are quick to assume they were scammed when they don't receive their package in two weeks but it takes closer to three to receive your items. I have received a high quality item at a great price, however, not all items they sell are high quality you have to use your best judgement. I am pleased with the item i received, the company could improve their communications with the customers to get better reviews.