MobStubReviews 734

We ordered a Selfie Stick, when it arrived we were unable to pair with our cell phones, called Customer Service. They apologized and they would send another one, the package arrived in a few days. The package had been torn open & Selfie Sick was missing. We contacted customer service again saying thank you & explained what happened and did not expect them to do anymore for us. Within about five days they sent a third one. It works wonderfully and we are totally impressed with MobStub products and Customer Service. A+ for Quality & Service

I Purchased A Fitness Tracker which had problems from day one. I tried to fight thru them but after 2 weeks the unit finally died. I bought the unit thru Mob Stub. But I was seeking help thru the manufacturer. It took me 3 days to get thru. They wanted $6.50 in a money order to send the unit back. Thought that was to much of a hassle so I contacted Mob Stub and dealt with Lilly. She was Awesome! After explaining to her my situation with out hesitation or cost a Brand New Unit is on it's way! I will be a Mob Stub Customer for Life because of the Excellent Customer Service I received! Great Job Lilly and Mob Stub!

PLEASE DO NOT! PLEASE HEAR ME DO NOT BUY FROM THESE PEOPLE THEIR RETURN POLICY IS UNACCEPTABLE WHEN YOU BUY SOMETHING IF IT DOESN'T FIT YOU'RE STUCK WITH THE MERCHANDISE THEY WON'T ACCEPT RETURNS... WHEN YOU PURCHASE CLOTHING IT DOESN'T SPECIFY FINAL SALE WHEN YOU GO TO RETURN IT THEY TELL YOU ITS FINAL SALE THE QUALITY OF CLOTHES ARE VERY VERY CHEAP... I TRY TO RETURN SOMETHING I BOUGHT AND THEY WERE VERY RUDE... AND TOLD ME THAT I CAN'T RETURN HOW CRAPPY IS THAT... AGAIN DO NOT BUY FROM THIS WEB SITE IF YOU DON'T WANT TO GO THROUGH WHAT I HAVE BEEN DEALING WITH PLEASE STAY AWAY FROM THEM! I ACTUALLY CALLED MY CREDIT CARD COMPANY AND DISPUTED THE CHARGES...

I was desperate to grab the deal offered for 1800 thread count Egyptian sheet sets. It came with deep fitted sheet, flat sheet and four pillow cases for $29! I had ordered from this company before, but for some reason it wouldn't accept my account info, and would not let me register as a new customer. I emailed customer service, and within about 10 minutes "Hanna" emailed me back, reset my password, and helped me through the process. She even watched to make sure my order actually went through. I was extremely impressed with the level of customer service I received, and I feel so comfortable with them. Six stars Mob Stub!

Ordered a ring never got it and the garbage they put you thru to get what you paid for is beyond ridiculous. They asked me to INVESTIGATE the USPS, my mail carrier and ask all five of my neighbors if they got the package or lost the package. Now they want me to fill out a loss package affidavit and email it back to them ( bit gave me no email address) and wait 10-4 days... please they can keep the 15.95 if they are that hard up for money! Never buy from them again and will continue to tell everyone about my situation

I have bought a lot of things from this site. The merchandise is great and the shipping is fast. Customer service is excellent.

I ordered two sets of the Air Alert air valve covers, and immediately installed them on my wife's car and my grandson's car. They both welcomed them because they are so easy to see and read. One of the valve covers leaked and I had to remove it. I sent an IM to the company and they immediately sent me a new set. I have had no problem with the others. My wife and Grandson enjoy being able to see the alerts and know that their tires are safe. Thank you MobStub...

I ordered a beautiful silver bracelet that unfortunately broke soon after receiving it. I caught it on the corner of a cabinet and it flew apart! I contacted MobStub and they asked me to send them a photograph of the broken bracelet. It was a Byzantine and looked like a Chinese Puzzle! Well, I sent the photograph and about a week later I received a NEW bracelet in my mailbox! These days, I am simply Not used to such courteous, fair and prompt resolution of a problem. Their Customer is Exemplery in my estimation...