MMOGA

1 - Very competitive pricing
Needed an Office 2013 pro license and came across MMOGA offering for a THIRD of the price of other resellers!
Couple of checks (is this too good to be true) established MMOGA as legit so went ahead with order through Visa Debit Card.

2 - Payment process makes you fear SCAM
Payment processing was unusually intricate: been advised by MMOGA that 'Money bookers' was going to process the payment but then 'Skrills Ltd' confirmed transaction;
When I got an email from MMOGA warning of fraud and chargebacks - and asking for id verification through scan of passport, selfie holding such passport, address etc I feared I had be coned.

3 - Work with them through the ID in a cordial fashion
A big THANKS to David C. MMOGA. How to deal with them. IMPORTANT guidlines. Review full of good advices:)
I emailed MMOGA back explaining I had no access to scanning &/or pics taking devices and could we possibly do a phone verification instead;

4 - Not quite 5-10 minutes delivery but I am a HAPPY Customer nevertheless

Would be 5 stars if payment procedures were more straightforward.

It was with some trepidation that I decided to order a copy of Microsoft Office Pro 2013 at £56.90 from MMOGA.
Although there were some good reviews there were many poor ones. However, since payment was via (secure) Paypal, I figured if it went pear shaped, the most I could lose would be a bit of inconvenience.

I am the Managing Director of an international mail order company so I probably have the unique experience of seeing both sides of problems, as a customer and a seller.

I placed my order and was asked to confirm through a telephone number. They stated there had been a number of fraudulent orders and the seller had requested an additional security check. I just used my cell phone to confirm and the order was fully accepted. Also note this company seems to be an agent for many sellers. Anyway I then received an email with a link to download the program and a key to activate it.

I used the link to Microsoft and was asked to open a Microsoft account which I did. I then entered the key and downloaded the program as a file.
I then installed the file in my computer.

So far so good...

Opening the program I was then asked to activate and there were two choices, internet or telephone. I ticked internet and a message came up "key has already been used".

Having read reviews about emails not being answered I wondered what would happen so I sent in a polite request for assistance. It was a Saturday so I did not expect to get an answer until Monday at the earliest.

I received an answer the following day on a Sunday "we are sorry for you experiencing complications with your product.
Please take a screen shot both of the entered (!) key as well as of the appearing error message and send them to us."

This could have been an automated message it does not sound like one but I did sent the screen shots on Monday morning. Later that day I received another email, "please try to phone Microsoft Hotline to activate the key" which I did. The program then activated and works great.

So why is it that this company receive poor reviews. I could be wrong, but this is my opinion -

1. In all dealings with them I was professional, business like and respectful. I asked for assistance and did not complain. When I read some of these reviews I see some very inappropriate language and if these customers send emails along the same lines, maybe this is a company who simply press the delete key when they read them?

2. If there is a problem, it is best to give a company an opportunity to put it right. Just give them the facts and ask for assistance.

3. They are agents for sellers so give them time to contact the seller for a solution.

4. Whatever happens stay cool. What is the point in losing your cool? You have paid through Paypal and so if you do not receive the goods, as a last resort, you can claim a refund through Paypal. As already stated what have you got to lose except a bit of inconvenience?

I hope this feedback helps.

I ordered fifa coins and it says that it takes up to 360 mins but I bought my fifa 10 hours ago
Just don't by from this TRAP.