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MissyDress
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MissyDressReviews 219

3.3
missydress.co.uk

MissyDress Reviews Summary

MissyDress has a rating of 3.3 stars from 219 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MissyDress most frequently mention online shop, custom size and good quality. MissyDress ranks 485th among Dresses sites.

service
20
value
20
shipping
20
quality
20
District of Columbia
1 review
12 helpful votes
Follow Malin V.
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STAY AWAY! I've never been the person to write a bad review. -Ever! On the other hand I've never received such ignorant customer service nor have I received such a terrible looking dress. I ordered my wedding dress here after someone mentioned the website to me. I specifically emailed with the staff making sure it would be tailored properly. And they ensured me that it would come out exactly like I'd asked.

LOL what a joke. The dress was even tailored in a different style than the one that I ordered (in trumpet and not A-line, which I ordered.) My lace was supposed to be Ivory, it came out looking bright white. And extremely cheap. Looks like a table cloth. The lace in the neck is uneven and the dress doesn't fit at all. After emailing the company I received the answer that "I should forget the subtle mistakes they had made and just keep the dress", when replying that I had right to a full refund (after looking at their policy on the website), they responded "the shipping is very expensive, it might not even get here. So you're better off keeping it, since we can't guarantee it will make it back" (which would mean no refund!)

I've been emailing back and forth for 2 months! They still refuse to give me a refund and keep pushing me to keep it even though they are the ones that have made a mistake. I'm pretty sure I will never get my money back, but it sucks to have been treated this way and the fact that I've wasted so much money trusting them. Had to go buy a dress in panic a few weeks before my wedding. Which ending up costing me 3 times as much.

Please do yourself a favor and boycott this business! They don't deserve your time or money! I wish I would report them to some authority and shut them down for good so no one would have to go through what I'm still dealing with.

Date of experience: January 25, 2016
Louisiana
1 review
5 helpful votes
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Do not buy from them. I got rubbed! 185 $ spend and the dress is going to the trash. It is very bad imitation. The same one on EBay is 20$. Be aware!

Date of experience: January 24, 2016
Saudi Arabia
1 review
5 helpful votes
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Bad service
November 28, 2015

I spent more than a month waiting for my item which stuck in DHL for custm. Tax.
They never get me a help to this strange tax and many e.ms sent to customer service but no help.
Impolite customer service guys, never try to help with very rude replies.
My item sent back to China.
I lost my money and they refused to refund me.

Date of experience: November 28, 2015
GB
1 review
5 helpful votes
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They sent the wrong dress; looked nothing like the dress i ordered which was over £200. When I asked for a refund they refused and said I "should forget the subtle errors they made". Also, breaches advertising standards agency laws by pretending to be a British company when it is a Far East company. Would put lower than a 1 if I could

Date of experience: August 10, 2015
GB
1 review
3 helpful votes
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Stay away from this company - items are shipped direct from the Far East at additional cost - they also sent a completely different dress to what I ordered. Total disaster

Date of experience: August 7, 2015
GB
1 review
8 helpful votes
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Disgusting
July 2, 2015

Please STAY AWAY from this website... I just received my "wedding dress " looks like blanket... And they refusing take it back... it is broken and dirty and everything. I sent them picture but they don't want to sent me return adress.Be careful you will never get your money back!

Date of experience: July 2, 2015
Australia
1 review
5 helpful votes
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Bad unprofessional.
June 28, 2015

Bad online store ever.
Charging high prices but missydresses.com.uk is sending unfinished, poor quality dresse. Measurement are wrong.
Stitches were broken and I was rejected the dress. Then they were asked me to go to a local tailor to get fixed it. How funny.
Then I was asked my money back but They are not giving my money back. They were trying to make so many stories.
Everybody who are willing to buy dresses from Missy Dress, be careful.
Bad bad online store ever!

Date of experience: June 28, 2015
GB
1 review
6 helpful votes
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Disgusting
June 24, 2015

Friend orders what looked to be a gorgous flower girl dress. When it arrived it was nothing like the picture. The petals were rough cut with rough edges it was far too big for a 5 year old more like a 8-9 year old. Colour was totally different and globs of glue all over it. I could have made better to be honest. Ugly ugly dress. Very badly made. She's been trying to get a refund and they just ignoring her basically after 3 days of emails asking for a refund they message her back saying refund for what? They have been very rude in answering her questions and clearly have no intention of refunding her lucky she did it on credit card at least there's some hope of getting some of her money back. Steer clear of these people. Cheap nasty dresses very badly made and company are nothing more than a bunch of crooks.

Date of experience: June 24, 2015
GB
1 review
4 helpful votes
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I'm disgusted
June 16, 2015

I ordered a backless cocktail dress I had seen on another site but it was from a dodgy website and came from China. So when I found it on missy dress as you can imagine I was over the moon. Overall I paid £121 including postage. When the dress arrived it was nothing like the picture it was poorly made and did not fit at all. Bare in mind that this was a standard size dress and not custom made. I emailed and asked for a refund and the got very snotty with me asking for pictures and for my measurements saying it was my fault the dress was too small for me even though my measurements were smaller that the alleged size that they had sent me. Now I have sent 3 emails demanding a full refund or I will take legal action against them. I am so upset as I adored this dress.

DO NOT BUY FROM THIS COMPANY THEY ARE AWFUL

Also I would not trust the 5* reviews on here, as you can see they are all very similar and are suspected to be written by the same person.

Once again avoid at all costs

Date of experience: June 16, 2015
GB
2 reviews
14 helpful votes
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Same company as Dylan Queen, and obviously just as appalling!

This is an update to my previous review regarding the awful quality (faulty goods) and the appalling and comtemptuous attitude of Dylan Queen. Today I got my refund in full from my credit card company. So if you are faced with this kind of problem remember that provided you paid over GBP 100 on a credit card you can get your money back and the card company are the ones who then extract it from Dylan Queen. If enough of us do this I reckon the card companies will stop dealing with Dylan Queen, and then they will suffer!

Date of experience: June 3, 2015
GB
1 review
8 helpful votes
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Having got a wedding dress that isnt fit for the rubbish bin, I read with dismay the 5* reviews. The majority of them are not written in correct English and are quite clearly done by the people who make the shoddy garments. Dont let you special day be ruined by this imported disgraceful company

Date of experience: May 12, 2015
GB
1 review
4 helpful votes
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Rubbish!
April 29, 2015

If I could give less than 1 star I would.
Ordered 2 dresses to be made to measure, 1 was so small it wouldn't do up, numerous emails later & I'm no better off.
You will be stung with a tax bill 3 weeks later too.
Avoid the China based company at all costs, you won't save any money & you will be disappointed with the poor quality dress.

Date of experience: April 29, 2015
GB
1 review
5 helpful votes
Follow Celia J.
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You will be told amazing things about your dress and its packaging - lies - my daughter's dress was 'on offer' at £88.00; shipping 'in beautiful packaging' was another £32.00, and the dress arrived bundled into a ball in a grubby plastic bag. It is wearable but of very poor quality; and to add insult to injury, today I received an invoice form the delivery co demanding another £24.50 in "taxes and duties". This is a disgrace.

Date of experience: April 4, 2015
Bina N.
GB
1 review
6 helpful votes
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Ordered two dresses for my big day & they look nothing like the picture. They are both torn, smell very badly, the wrong size despite the fact that I gave the company my measurements in inches. I just cried for half an hour. I spent £378.56 including the delivery charge & now after reading the reviews I am worried that I won't get my refund when I send the dresses back. I have sent them an email waiting for a response to get my money back. Really upset & never cried so much with disappointment. I have involved my bank, will speak to the local police to get the website shut down & pursue legal action against them. It might only be £378.56, but how many victims do they have. All good reviews are fake.

Date of experience: April 2, 2015
GB
1 review
4 helpful votes
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Sham beware
March 30, 2015

Yes what a sham from china expensive delivery cost ie £30 then a tax of over£20 to pay or go to jail and the dress is nothing like i ordered

Date of experience: March 30, 2015
GB
1 review
5 helpful votes
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Disgusting
March 26, 2015

Really really disappointed the dresses are s***t don't waste your money I got my daughter a beautiful bridesmaids dress and when it arrived it was awful nothing like the picture the sizing was all wrong and the colour was different I'm in the process of trying to get my money back it cost £109 and they said they will give me 10% of the cost and u can keep the dress but that isn't good enough I want a full refund and rid of the dress stay clear of missydress

Date of experience: March 26, 2015
GB
1 review
7 helpful votes
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Awful! Dress nothing like picture, absolute shambles of a dress! Took photos of the defects and sent them to the company.
No customer service, not a uk site at all.
Fighting for a refund and all I've been offered 8% back of the total £137.00 I spent.
Now they are ignoring my emails and there is nothing I can do due to the company not being UK based.
DO NOT BUY FROM THIS WEBSITE! NOT UK AT ALL! HONG KONG or CHINA and very very RUDE! Please read these reviews and don't not fall into the same trap!

Date of experience: March 16, 2015
Texas
1 review
5 helpful votes
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I spent 3 hours on their live chat mode and nothing was accomplished. I was quoted $275.00 for a Allure bridal gown and a three week delivery time. I contacted the Allure company and they said the dress is not available until July 31,2015. Also, the dress cost $1,348.00.

I noticed all the 5 star reviews seem to be written by the same person. Big scam, stay away from this company!

Date of experience: March 12, 2015
GB
1 review
3 helpful votes
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I ordered 'samples' it took over 40 emails to sort, then I transfered £23 for shipping via western union. Low and behold no samples sent and ignoring all emails! I have just reported them to the Bank Of China fraud dept and Action Fraud UK. Ladies it's your special time avoid the stress, they are a sham outfit. Luckily I didn't order any dresses. Read the poor UK reviews and they say it all. Spread the word AVOID AT ALL COSTS! I'm now dealing with Dressingpod.com having had this company recommended what a difference totally professional, curious and answer emails within 24hours max.
DO NOT USE MISSY DRESS. Don't listen to the FAKE reviews written by their staff!

Date of experience: March 10, 2015
Portugal
1 review
5 helpful votes
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Ordered three bridesmaid dresses for my daughters wedding. Nothing like the picture, very poor quality and fitting and they were all snagged so could not be worn. My daughter has been trying to contact 'Customer Service' about a refund and after weeks of being ignored has been offered an18% refund which equals £27 - not even half of the shipping cost! Avoid this Hong Kong based company at all costs.

Date of experience: March 4, 2015