MissyDress

The dress is just absolutely stunning! I got its color as the picture. The quality is great the packaging is good and I got it so fast. All her girl friends liked her dress, and she got so many complements from them. She's just like a queen that day! I have recommended your site to a few people so I hope they are as happy as I was when the dress arrived a few weeks ago. The delivery was fantastic and quick!

I have just received this dress for my prom and it is absolutely fantastic, everything fits. The dress was very nice i really loved it. The fitting is great, fabric is very good, well made and color is dazzling, I'm looking forward to order more dresses in the future.The most impressive was the packaging is very good. Thanks keep up with the good quality. Shipping was faster than I expected. Will definitely order from here again.

Dress is wrong, has an extra layer of netting it shouldn't have, badly cut and not hemmed, chest size too small, my daughter can hardly breathe in it. The actual dress is lovely apart from the stupid netting. Customer service is a joke, rude, blaming me (for adding netting? Go figure) refuses to take any responsibility, clearly not in Canada, cost way more than it should have with import etc as it came from Singapore. DO NOT USE THEM

I am absolutely appalled with the business. They claim to be a UK company (which they are not) They claim to make good quality dresses which are tailor made. The dress I recieved was of VERY poor quality. Sequins falling off, snagging on the matierial, thread hanging off the dress. I paid £100 to get the dress and despite in thier website they state they will refund for faulty products, they have offered me a 5% compensation. Trading standards are now investigating this issue. Do NOT buy a dress from these people! I know have to take one guest off my wedding list as I am £100 down. I'm so so upset.

Good quality dresses but extremely poor customer service.

I ordered 5 dresses for my bridesmaids, all supposedly in the same colour. When they came they dresses looked lovely except that two dresses were slightly the wrong colour - different shades of blue. I emailed to express my concern and was asked to submit photos, which I did. The only response I got was this is the colour chiffon we used. When I questioned them about how this would alter the colours, no reply.

I've sent countless emails and nothing back. Also as others have said I've now had a bill from TNT for tax; nothing mentioned on their website. I've just got to hope when they're tried on: a) they fit and b) the colours don't look too horrendous next to each other.

Very poor customer service, once they have your money that's all they care about!

Stay away from this company. They are rude and unprofessional. Jaime on Live Chat has the customer service skills of Attila the Hun and was not interested in helping us. We ordered one Prom dress but the auto reply e-mail listed THREE. We immediately emailed them and just had a garbled reply listing the three order numbers. Using Live Chat with Jaime was like pulling teeth, he/she was rude and totally unhelpful and disinterested. As soon as they realised we were complaining they stopped responding on the chat. We contacted the credit card company and stopped the transactions. We've had a lucky escape so please avoid these rip off merchants before you get caught. They are clearly a stack it high sell it low company who just want volume sales. They are not interested in sorting out issues for individuals

Is it me or do all of the reviews appear very similar? I read facebook and notice how many people can't spell and use grammar. But on here that's not the norm.

It makes me think that these reviews have been written by one person... They sound very alike!

Hmmm.

Ordered two dresses for my big day & they look nothing like the picture. They are both torn, smell very badly, the wrong size despite the fact that I gave the company my measurements in inches. I just cried for half an hour. I spent £378.56 including the delivery charge & now after reading the reviews I am worried that I won't get my refund when I send the dresses back. I have sent them an email waiting for a response to get my money back. Really upset & never cried so much with disappointment. I have involved my bank, will speak to the local police to get the website shut down & pursue legal action against them. It might only be £378.56, but how many victims do they have. All good reviews are fake.

My mom ordered a dress from this site for my grad 8 leaving dance. Not only did it take 3 weeks to get to my house the costumer service was terrible. They didn't email a tracking or confirmation code at all and when we emailed them they answered with "should be shipped soon" and that was a week after it was ordered. When she re emailed them they didn't answer. After already paying $190 my mom had to pay an extra 30$ for duties. I got the dress 5 days after the given date and it looks like it was made by a kindergartener in art class. There is pulls. The beads and "jewels" are falling off and I only touched the dress. The material is also ugly. If inwent to my dance weraing people would think it costed no more than $50 but after taxes and shipping and duties in costed over $200. I wish we would have read the reviews before reading. Its a waste of money and hopefully my mom can get hers back. The only thing i like about the dress is the color.

I ordered my prom dress before reading the review of the website, I was so worried because all the reviews were bad and there were a few good ones. The communication was appalling, they were not very helpful which made me worry even more. But when my dress arrived l was very pleased with it. It was longer but it fitted well. It had no stains and it arrived earlier than expected. But if you are thinking of buying anything from this website... l advise you to think twice!