MissyDressReviews 219

STAY AWAY! I've never been the person to write a bad review. -Ever! On the other hand I've never received such ignorant customer service nor have I received such a terrible looking dress. I ordered my wedding dress here after someone mentioned the website to me. I specifically emailed with the staff making sure it would be tailored properly. And they ensured me that it would come out exactly like I'd asked.

LOL what a joke. The dress was even tailored in a different style than the one that I ordered (in trumpet and not A-line, which I ordered.) My lace was supposed to be Ivory, it came out looking bright white. And extremely cheap. Looks like a table cloth. The lace in the neck is uneven and the dress doesn't fit at all. After emailing the company I received the answer that "I should forget the subtle mistakes they had made and just keep the dress", when replying that I had right to a full refund (after looking at their policy on the website), they responded "the shipping is very expensive, it might not even get here. So you're better off keeping it, since we can't guarantee it will make it back" (which would mean no refund!)

I've been emailing back and forth for 2 months! They still refuse to give me a refund and keep pushing me to keep it even though they are the ones that have made a mistake. I'm pretty sure I will never get my money back, but it sucks to have been treated this way and the fact that I've wasted so much money trusting them. Had to go buy a dress in panic a few weeks before my wedding. Which ending up costing me 3 times as much.

Please do yourself a favor and boycott this business! They don't deserve your time or money! I wish I would report them to some authority and shut them down for good so no one would have to go through what I'm still dealing with.

Bad online store ever.
Charging high prices but missydresses.com.uk is sending unfinished, poor quality dresse. Measurement are wrong.
Stitches were broken and I was rejected the dress. Then they were asked me to go to a local tailor to get fixed it. How funny.
Then I was asked my money back but They are not giving my money back. They were trying to make so many stories.
Everybody who are willing to buy dresses from Missy Dress, be careful.
Bad bad online store ever!

Friend orders what looked to be a gorgous flower girl dress. When it arrived it was nothing like the picture. The petals were rough cut with rough edges it was far too big for a 5 year old more like a 8-9 year old. Colour was totally different and globs of glue all over it. I could have made better to be honest. Ugly ugly dress. Very badly made. She's been trying to get a refund and they just ignoring her basically after 3 days of emails asking for a refund they message her back saying refund for what? They have been very rude in answering her questions and clearly have no intention of refunding her lucky she did it on credit card at least there's some hope of getting some of her money back. Steer clear of these people. Cheap nasty dresses very badly made and company are nothing more than a bunch of crooks.

I ordered a backless cocktail dress I had seen on another site but it was from a dodgy website and came from China. So when I found it on missy dress as you can imagine I was over the moon. Overall I paid £121 including postage. When the dress arrived it was nothing like the picture it was poorly made and did not fit at all. Bare in mind that this was a standard size dress and not custom made. I emailed and asked for a refund and the got very snotty with me asking for pictures and for my measurements saying it was my fault the dress was too small for me even though my measurements were smaller that the alleged size that they had sent me. Now I have sent 3 emails demanding a full refund or I will take legal action against them. I am so upset as I adored this dress.

DO NOT BUY FROM THIS COMPANY THEY ARE AWFUL

Also I would not trust the 5* reviews on here, as you can see they are all very similar and are suspected to be written by the same person.

Once again avoid at all costs

Same company as Dylan Queen, and obviously just as appalling!

This is an update to my previous review regarding the awful quality (faulty goods) and the appalling and comtemptuous attitude of Dylan Queen. Today I got my refund in full from my credit card company. So if you are faced with this kind of problem remember that provided you paid over GBP 100 on a credit card you can get your money back and the card company are the ones who then extract it from Dylan Queen. If enough of us do this I reckon the card companies will stop dealing with Dylan Queen, and then they will suffer!

Ordered two dresses for my big day & they look nothing like the picture. They are both torn, smell very badly, the wrong size despite the fact that I gave the company my measurements in inches. I just cried for half an hour. I spent £378.56 including the delivery charge & now after reading the reviews I am worried that I won't get my refund when I send the dresses back. I have sent them an email waiting for a response to get my money back. Really upset & never cried so much with disappointment. I have involved my bank, will speak to the local police to get the website shut down & pursue legal action against them. It might only be £378.56, but how many victims do they have. All good reviews are fake.

Yes what a sham from china expensive delivery cost ie £30 then a tax of over£20 to pay or go to jail and the dress is nothing like i ordered

Really really disappointed the dresses are s***t don't waste your money I got my daughter a beautiful bridesmaids dress and when it arrived it was awful nothing like the picture the sizing was all wrong and the colour was different I'm in the process of trying to get my money back it cost £109 and they said they will give me 10% of the cost and u can keep the dress but that isn't good enough I want a full refund and rid of the dress stay clear of missydress

Awful! Dress nothing like picture, absolute shambles of a dress! Took photos of the defects and sent them to the company.
No customer service, not a uk site at all.
Fighting for a refund and all I've been offered 8% back of the total £137.00 I spent.
Now they are ignoring my emails and there is nothing I can do due to the company not being UK based.
DO NOT BUY FROM THIS WEBSITE! NOT UK AT ALL! HONG KONG or CHINA and very very RUDE! Please read these reviews and don't not fall into the same trap!

I ordered 'samples' it took over 40 emails to sort, then I transfered £23 for shipping via western union. Low and behold no samples sent and ignoring all emails! I have just reported them to the Bank Of China fraud dept and Action Fraud UK. Ladies it's your special time avoid the stress, they are a sham outfit. Luckily I didn't order any dresses. Read the poor UK reviews and they say it all. Spread the word AVOID AT ALL COSTS! I'm now dealing with Dressingpod.com having had this company recommended what a difference totally professional, curious and answer emails within 24hours max.
DO NOT USE MISSY DRESS. Don't listen to the FAKE reviews written by their staff!

Ordered three bridesmaid dresses for my daughters wedding. Nothing like the picture, very poor quality and fitting and they were all snagged so could not be worn. My daughter has been trying to contact 'Customer Service' about a refund and after weeks of being ignored has been offered an18% refund which equals £27 - not even half of the shipping cost! Avoid this Hong Kong based company at all costs.