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MissyDress
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missydress.co.uk
Canada
1 review
3 helpful votes
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My mom ordered a dress from this site for my grad 8 leaving dance. Not only did it take 3 weeks to get to my house the costumer service was terrible. They didn't email a tracking or confirmation code at all and when we emailed them they answered with "should be shipped soon" and that was a week after it was ordered. When she re emailed them they didn't answer. After already paying $190 my mom had to pay an extra 30$ for duties. I got the dress 5 days after the given date and it looks like it was made by a kindergartener in art class. There is pulls. The beads and "jewels" are falling off and I only touched the dress. The material is also ugly. If inwent to my dance weraing people would think it costed no more than $50 but after taxes and shipping and duties in costed over $200. I wish we would have read the reviews before reading. Its a waste of money and hopefully my mom can get hers back. The only thing i like about the dress is the color.

Date of experience: June 1, 2017
GB
1 review
0 helpful votes
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I ordered my prom dress before reading the review of the website, I was so worried because all the reviews were bad and there were a few good ones. The communication was appalling, they were not very helpful which made me worry even more. But when my dress arrived l was very pleased with it. It was longer but it fitted well. It had no stains and it arrived earlier than expected. But if you are thinking of buying anything from this website... l advise you to think twice!

Date of experience: July 3, 2014
GB
1 review
11 helpful votes
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Please be aware that this is NOT a co.uk company. This is based in China. I ordered a dress and paid extra for quicker delivery and it has been sent to Andorra. Not much use when I live in the UK. I have been emailing customer services and getting one or two word replies. Starting to get very annoyed and worried...

Date of experience: September 1, 2014
GB
1 review
5 helpful votes
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They sent the wrong dress; looked nothing like the dress i ordered which was over £200. When I asked for a refund they refused and said I "should forget the subtle errors they made". Also, breaches advertising standards agency laws by pretending to be a British company when it is a Far East company. Would put lower than a 1 if I could

Date of experience: August 10, 2015
GB
1 review
3 helpful votes
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Please I beg you not to buy from this so called company. I ordered a prom dress for my daughter. We ordered a size 10 but the top half was more like a 14. I could not send it back due to time so I asked a seamstress to adjust it for us. She said it was terribly made and it cost me £60 to enable her to wear it to the prom. I contacted the company and they asked me to send pictures which I did. After many emails they offered me 10% back off the dress as delivery was £30 it would only amount to £8. To add insult to injury I have been now sent a bill from TNT for customs and taxes for £23. So the dress has cost me in total £190. Moral of the story pay that extra and buy in this county. This company should be very ashamed of themselves.

Date of experience: July 3, 2014
South Africa
1 review
2 helpful votes
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Missydress is a terrible, terrible online store. They sent me a dress 6 times smaller from what I had ordered and refuse to exchange it to the correct size. Their customer support has the cheek to tell me to have it adjusted at my own cost. STAY CLEAR. RUN FOR THE HILLS. DO NOT BUY AT MISSYDRESS.

Date of experience: March 24, 2018
GB
1 review
8 helpful votes
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Having got a wedding dress that isnt fit for the rubbish bin, I read with dismay the 5* reviews. The majority of them are not written in correct English and are quite clearly done by the people who make the shoddy garments. Dont let you special day be ruined by this imported disgraceful company

Date of experience: May 12, 2015
Portugal
1 review
5 helpful votes
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Ordered three bridesmaid dresses for my daughters wedding. Nothing like the picture, very poor quality and fitting and they were all snagged so could not be worn. My daughter has been trying to contact 'Customer Service' about a refund and after weeks of being ignored has been offered an18% refund which equals £27 - not even half of the shipping cost! Avoid this Hong Kong based company at all costs.

Date of experience: March 4, 2015
GB
1 review
4 helpful votes
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Ordering from this website has been a very costly and stressful mistake. Ordered my daughter's prom dress and dress arrived and everything you can think of is wrong with the dress. At least 2 sizes bigger than size ordered, terrible sewing, ghastly looking dress, appalling customer services since i have tried to make contact with them to return the dress. Didnt even know the company was not in the uk until i ordered the dress. I know i will most probably not get the over £100 spent on the dress but it will give me satisfaction to know that someone else heeded my warning to stay away from this company. They are just con artists out to swindle you of your money.

Date of experience: June 12, 2014
GB
1 review
9 helpful votes
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Not a UK based website
September 18, 2014

Not a UK based website. All made in China. Over priced postage, dress rolled in a ball. Then top it off a bill for £24 from tnt for custom and excise. DO NOT USE!
Oh and very cheeky customer services too

Date of experience: September 18, 2014
GB
1 review
4 helpful votes
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Rubbish!
April 29, 2015

If I could give less than 1 star I would.
Ordered 2 dresses to be made to measure, 1 was so small it wouldn't do up, numerous emails later & I'm no better off.
You will be stung with a tax bill 3 weeks later too.
Avoid the China based company at all costs, you won't save any money & you will be disappointed with the poor quality dress.

Date of experience: April 29, 2015
GB
1 review
4 helpful votes
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This is one of many companies that 'appear' to be UK based they are not. Your dresses come from a sweat shop in China, if you are lucky the outfit may be wearable with some alteration on your part, then you will receive a export invoice from TNT for post and packing despite the fact that you will have already paid a large amount to the company for this service. If you have a complaint you will just be ignored. The company has manh names used Dylan Queen and this one been one of many. Look carefully at the good reviews poor grammar and bad english... they are staff working for these horrid people. PLEASE BEWARE!

Date of experience: February 14, 2015
Arizona
1 review
1 helpful vote
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The dress is gorgeous and fit perfectly. What I would have wanted to know is that it fit small, as I got one size up which fit just right. You could not make these cheaper yourself and fantastic turnaround times. I cannot wait to wear my dress!

Date of experience: July 31, 2014
California
1 review
1 helpful vote
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I love my sexy evening dress for buying from Missydress. Fabulous evening dress which is luxuriously finished, great value for money and personalized especially for me. The delivery was prompt and efficient. Very happy. Everyone said I looked like a Princess! I am so happy. Hope can help you. You can enjoy discounts by coupon, which you can get from customer service.

Date of experience: February 3, 2015
California
1 review
5 helpful votes
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We plan on using this company again for her next prom. I bought this dress for my daughter for her prom last year. Unfortunately, I bought it kinda late and when I realized my error that a month was not quite long enough. I let the people know (with a week to the date) when I needed it by. They were incredibly accommodating and my daughter's dress arrived 1 day before the prom. The dress fit her beautifully and I was impressed at how well made it is. A dress similar to the one that we bought would have cost us $300. We plan on using this company again for her next prom.

Date of experience: November 12, 2014
California
1 review
7 helpful votes
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The custom size and the fabric were perfect. The dress arrived about one month after order. After a bit of nerves the first time ordering, I am now a fan and will continue to look to your store for more smart dresses. The quality of the product was excellent, totally worth the money.It fit like a glove.

Date of experience: November 2, 2014
GB
1 review
8 helpful votes
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Disgusting
July 2, 2015

Please STAY AWAY from this website... I just received my "wedding dress " looks like blanket... And they refusing take it back... it is broken and dirty and everything. I sent them picture but they don't want to sent me return adress.Be careful you will never get your money back!

Date of experience: July 2, 2015
California
1 review
14 helpful votes
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The dress was perfectly made (custom size), i used it for my brother's wedding, i was the witness. Thank you guys, the dress looks much more beautiful than I expected. The ruffles look natural and lovely. I have received a lot of compliments. In a word, everything is perfect!

Date of experience: October 14, 2014
California
1 review
7 helpful votes
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I was so nervous to order a dress online but oh my goodness this dress was more beautiful than I expected! Have just received the dress I ordered and I want to say how pleased I am with it. It is beautifully made and fits well apart from the length which is easy to fix. Thank you for being so reliable.

Date of experience: September 5, 2014
Kenya
1 review
3 helpful votes
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As a bride from Kenya i was weary of ordering from this site, especially after seeing the negative reviews. However I decided to purchase the dress, and wait and see what the result product was. WOW... it was stunning. Was delivered to my house after about 15 days which was impressive. I loved the dress, it is a little big but that will be easy to sort out and I have been dieting. I love love the dress. It looks just like the photo and is beautiful.

Date of experience: July 2, 2014

Overview

MissyDress has a rating of 3.3 stars from 219 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MissyDress most frequently mention online shop, custom size and good quality. MissyDress ranks 482nd among Dresses sites.

service
20
value
20
shipping
20
quality
20