website thubmnail of Missinlook
How would you rate Missinlook?
grey star
grey star
grey star
grey star
grey star
Ohio
1 review
0 helpful votes
Follow Kelly S.
Unfollow Kelly S.
Send Message
Share Review
Report Review

Never again
June 9, 2020

I ordered 4 outfits from these asses on April 25,2020. I recieved one outfit on June 5,2020. I never got a tracking number to even track my purchase. Everytime I email them they send the same exact message. I spent almost 200.00 dollars and got 1 outfit. I just want my money bk at this point. Worst purchase ever.

Date of experience: June 9, 2020
Georgia
1 review
1 helpful vote
Follow Carly H.
Unfollow Carly H.
Send Message
Share Review
Report Review

I am in Atlanta, GA and I ordered a white jumpsuit for my friend's wedding. I was very surprised that the order arrived on time especially after I read all these other reviews. I had a backup outfit, but I wanted to get the jumpsuit anyway. Overall, I am happy with my order and I was grateful that it arrived in a little over 2 weeks - and no I did not pay for express shipping. Or no one forced me to write a good review. I Love, Love, my order and I got so many compliments when I wore it. I would definitely order here again.

Date of experience: October 7, 2019
Missouri
1 review
1 helpful vote
Follow Jamila R.
Unfollow Jamila R.
Send Message
Share Review
Report Review

SCAM
December 26, 2019

I order 2 items the beginning of December 2019 and paid the $15 express ship and have not yet to receive the items. I just got the tracking info 4 days ago and when I search using the tracking number there is still a pending delivery date

Date of experience: December 26, 2019
Florida
2 reviews
0 helpful votes
Follow MICHELLE B.
Unfollow MICHELLE B.
Send Message
Share Review
Report Review

ABSOLUTE GARBAGE!
December 29, 2020

ABSOLUTE GARBAGE!
They are all thieves. You won't get what you pay for the quality is garbage. Ruined my plans for NYE. Wish I could post of picture of the garbage they sent versus the garbage. I am requesting a credit from my credit card company and I am not wasting my time trying to send it back.

Date of experience: December 29, 2020
Illinois
1 review
0 helpful votes
Follow Tia V.
Unfollow Tia V.
Send Message
Share Review
Report Review

I ordered back in the end of April here it is june 20th and i have yet to receive any of the things i "purchased" the website does not offer tracking, I've tryed to get in concat with this company once a week with no response

Date of experience: June 20, 2020
Colorado
1 review
3 helpful votes
Follow Zanthia W.
Unfollow Zanthia W.
Send Message
Share Review
Report Review

Scam scam scam
September 21, 2019

Ladies if I can say something nice about this merchant it would be save your money. This is a scam company that goes by several different names please beware and before you purchase from these online merchants google their reviews and the companies I promise you it will save you your time money and keep you stress free I ordered from this company missinlook OMG the worst it took almost a month to get half of my order and still haven't gotten the other half but my bank did refund me my money and filed a disputed and a fraud claim against this company so ladies please do your research I know the clothing and things look great but it's a joke once you get them if you get them is the real

Date of experience: September 21, 2019
Minnesota
1 review
0 helpful votes
Follow Stephanie F.
Unfollow Stephanie F.
Send Message
Share Review
Report Review

SCAM!
June 11, 2020

THIS WEBSITE IS TOTAL BS! IVE ASKED MULTIPLE TIMES FOR MY MONEY BACK AND THEY NOT ONLY IGNORE MY EMAILS BUT KEEP SENDING ME BS EMAILS ABOUT IT SUPPOSEDLY BEING ON THE WAY! ITS BEEN MONTHS! DO NOT ORDER ANYTHING FROM THIS SITE!

Date of experience: June 11, 2020
Texas
2 reviews
0 helpful votes
Follow Sherry M.
Unfollow Sherry M.
Send Message
Share Review
Report Review

Sam
November 20, 2019

They will not post negative reviews until they have sold the bogus clothing or may never post it. I did 2 and there are no reviews on that item as of now.

Date of experience: November 20, 2019
Georgia
1 review
2 helpful votes
Follow Letrice b.
Unfollow Letrice b.
Send Message
Share Review
Report Review

I would like to let everyone know who reads this. Never order anything from this company ever. They lied about the shipping process. I paid for express shipping it took them at least 3weeks for my pants to come. When I finally received my pants. They were way too big. I ordered a large the pants they send me were cheap Material and they were like a 2x or 3x. They did not want to give my money back. They wanted me to give my pants to a friend or family and wanted me to purchase something else and they would give me 30% off my next purchase. I don't suggest anyone to order from them. Save your time and money. It's sooooo not worth it.

Date of experience: September 24, 2019
Nevada
1 review
1 helpful vote
Follow Mina V.
Unfollow Mina V.
Send Message
Share Review
Report Review

Got my items 3 wks
September 3, 2019

I ordered one dress just to see if I would get it. I received it in three wks. Don't rely on their shipping updates it's not accurate but I did receive my dress. Only suggestion is by two sizes up. I purchased 5 more dresses and paid for express shipping let's see what happens

Date of experience: September 2, 2019
Utah
1 review
6 helpful votes
Follow Tamara G.
Unfollow Tamara G.
Send Message
Share Review
Report Review

The company only refunds a max of 25% of your order. Whomever I corresponded with refused to offer the address to return the merchandise. I requested an address 4 times only to have the company constantly ask me if I had any friends who could wear the items. They offered a 30% off coupon in the future which I will never use.

Date of experience: July 30, 2019
Texas
1 review
1 helpful vote
Follow Monica W.
Unfollow Monica W.
Send Message
Share Review
Report Review

THIS COMPANY IS A SCAM
October 12, 2019

I wish I could give them a 0. I bought 2 items from them it took me over a month to get the items. Then when they arrive they are not the correct size. I tried to return them and they said they are in CHINA and it would be expensive for me to return because I have to pay the shipping costs. They will not give me my money back and I have stuff I cannot wear. PLEASE PLEASE DO NOT BUY FROM THIS COMPANY... SAVE YOUR MONEY & TIME. SCAM SCAM SCAM

Date of experience: October 12, 2019
Mississippi
1 review
5 helpful votes
Follow Temeko W.
Unfollow Temeko W.
Send Message
Share Review
Report Review

Ordered from missinlook and it took a very long time to receive the items. Upon receipt, the items look as though I sewed them together with low quality material. Additionally, everything I ordered was not included in the box nor was there a inventory receipt!

Date of experience: July 13, 2019
New York
1 review
11 helpful votes
Follow coco r.
Unfollow coco r.
Send Message
Share Review
Report Review

Don't let the cuteness fool you. Save yourself the time, headache and aggravation
Anyway, I ordered a few cute shirts, so I thought and never received them after two weeks. I sent a few emails, and all I received were apologies, and excuse. After two times of that I informed them I no longer want the items. I told them I will be going to give them a bad review for their customer services. They still tried to stall, but I was over it at this point. I put in a claim with my CC company. I knew that after 30 days I won't be able to put in a claim. They still was telling me the items were on the way. From May 29 to June 20 I never receive my items. PLEASE do not buy from this company.! PLEASE stay away from this company!

Date of experience: July 5, 2019
Missouri
1 review
1 helpful vote
Follow Candace A.
Unfollow Candace A.
Send Message
Share Review
Report Review

Do not shop with them
October 24, 2019

They did not send my two items they lied bout shipping i have been emailing them over a month and they are not responding back to my email for a refund i still have not received my two items

Date of experience: October 24, 2019
Massachusetts
1 review
1 helpful vote
Follow Kimberly B.
Unfollow Kimberly B.
Send Message
Share Review
Report Review

I ordered a couple of items for my daughters for her birthday to go away with on her trip. The only good thing I could say about this company is that my merchandise came in an adequate time. The quality of the merchandise is beyond poor and cheap! My daughter stated nothing fit and she didn't like the quality. Told me to send it all back and get my money back. I contacted this company for 4 months going back and forth with the return process. 1st they told me if would cost me more to ship it back because the warehouse was located in China. I told them I didn't mind I'll take my chances. 2nd they offered me a refund of 40% then 30% then 20%. Excuse me! Am I being marked down! This not let's make a deal! Then asked me if there wasn't a friend I could give it to and a refund of 20% with a 15% discount on my next order. Why would I give anybody this poorly made, cheap material product. My friends wear quality clothes! Not this cheap stuff! Needless to say I never received my refund, never got to return cheesy merchandise and I do not ever recommend this site ever! It's a SHAM! RIP OFF! NOT WHAT YOU ORDERED AT ALL! Please do not order from this site unless you enjoy getting the runaround and being truly dissatisfied!

Date of experience: December 5, 2019
Georgia
1 review
0 helpful votes
Follow Kaitlyn B.
Unfollow Kaitlyn B.
Send Message
Share Review
Report Review

If I could give this company 0 stars I would! This is a scam do not order from this company! I have reported this company! I am hoping I get my money back soon.

Date of experience: May 17, 2020
Washington
2 reviews
1 helpful vote
Follow Kanebra K.
Unfollow Kanebra K.
Send Message
Share Review
Report Review

TOTAL SCAM; PLEASE BEWARE
September 20, 2019

The outfit I purchased was suppose to be dark brown nice 2 piece pant suit (1st picture). When. I received the merchandise is is a reddish burgandy (2nd pic). Totally different color and cheap matetial. I reached out to the company 4× expressing my concerns. They keep nessaging me back with the same autonated message. Finally I found the enail address from my tracking info and messaged them only to get basically we can give you 25% of your money back. Please read message in (3 pic). This company is scamming people by false advertising. The address on your shipment is a California address and the email says China. PLEASE DONT WASTE YOUR MONEY. I am contacting the Better Business Bureau!

Date of experience: September 20, 2019
New York
1 review
3 helpful votes
Follow Shaniqua O.
Unfollow Shaniqua O.
Send Message
Share Review
Report Review

Scam
March 8, 2020

This website is a force scam I ordered three packages I only received one they had the nerve to tell me that I received two Packages so where are they and then had the nerve to tell me it's on its way for two months it's on its way I spent $95 for what to give you free money are you nuts

Date of experience: March 8, 2020
North Carolina
1 review
1 helpful vote
Follow Sabrina W.
Unfollow Sabrina W.
Send Message
Share Review
Report Review

THEY TOOK MY MONEY
June 1, 2021

PLEASE DO NOT ORDER FROM MISSIN LOOK! THEY ARE THE WORSE! I ORDERED FROM THEM IN MARCH OF 2021 AND MY ORDER HAVE NOT GOTTEN TO ME YET! I CANT GET ANYONE TO RESPOND TO MY MESSAGES. THERES NO TELEPHONE NUMBER TO CALL THEM ON. IF YOU DO NOT WANT TO WASTE YOUR MONEY PLEASE DO NOT ORDER FROM THEM!

Date of experience: June 1, 2021

Overview

The company's reputation is largely negative, with customers expressing significant dissatisfaction regarding service delays and unresponsive customer support. Many reviews highlight issues with receiving incorrect or subpar quality items, leading to frustration over returns and refunds, which are often inadequately addressed. While a few customers did receive their orders in a timely manner, the overall sentiment indicates a lack of reliability and transparency in the purchasing process. The recurring theme of feeling scammed suggests a pressing need for the company to improve its customer service approach and product quality to regain consumer trust.

This summary is generated by AI, based on text from customer reviews

service
3
value
3
shipping
2
returns
3
quality
3