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MiniInTheBox.com has been a worldwide business leader in selling blue-ribbon consumer goods since 2006. From the moment we founded MiniInTheBox, our vision was to empower people worldwide in buying and selling online. Whoever you are, and wherever you are, MiniInTheBox offers the same price to all: the lowest possible. Whether you’re a wholesaler looking to increase revenues, a retailer who refuses to pay the high prices in your country, or a shopper looking to get hold of the latest products, MiniInTheBox.com provides light-speed service and wholesale prices. We buy direct from an ever expanding network of Chinese wholesale manufacturers so we can keep costs low while maintaining the highest of standards. We serve customers from over 50 countries, and we're still growing. But our vision won’t change: One world, one price.
The company has garnered a predominantly negative reputation among customers, with frequent complaints about delayed shipments, poor product quality, and a confusing return policy. Many customers expressed frustration over the lack of accessible customer support, making it difficult to resolve issues or obtain refunds. Additionally, the inconsistency in product descriptions and sizes has led to dissatisfaction. While a few customers noted positive experiences with specific products, these are overshadowed by widespread concerns regarding service reliability and communication. Overall, the feedback suggests a critical need for improvements in customer service and operational transparency.
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As borboletas de parede são iguaizinhas descrito e mostrado nas fotos. São lindas:)
Obs.: fica bonito em decorações pq são várias borboletas, considerem isso. No pacote vem 12!
Ottimo sito, ampia scelta. Ben imballati e spedizioni puntuali.
I have recently bought a hearing aid. When it arrived I had to pay £21 in carriage. Because I was told I could have no refund and would need to pay return carriage I had to pay. Because this had now cost me &55 I was very worried. Fortunately the hearing aid is fine, BUT do be careful when ordering.
Hasta el día de hoy me siento satisfecho en hacer comprar en MiniInTheBox, ya que no me han decepcionado, y todos los productos que recibo, son de una buena calidad y sobre todo son muy baratos, recomiendo mucho esta tienda, les aseguro que no se quedarán decepcionados, gracias MiniInTheBox.
El proceso se llevo exitosamente en los tiempos establecidos.
Ich bin der zufrieden mit den Handy hüllen. Als etwas nicht geklappt hat sprang der Kundenservice sofort ein und hat alles dafür getan, dass ich zufrieden bin!
Ótimo produto, igual ao que diz na descrição e são mostrados nas fotos, chegou muito rápido, bem embalado, chegou em perfeito estado.
I ordered 3 cell phone cases... They are exactly what they said they were... I am very happy.
Me encanta comprar por miniinthebox excelentes productos de muy buena calidad y a bajo costo
Si on accepte d'avoir un peu de patience quant à la livraison, on profite de produits utiles, peu chers et de qualité suffisante pour des besoins standards.
Dépannage, équipement high-tech, bricoles: on trouve quasi de tout.
Par exemple cette batterie externe de 2600mAh qui prolonge l'utilisation d'un smartphone quand on ne peut pas le brancher sur son chargeur secteur.
En plus frais de port GRATUITS.
I am very glad to shop with minilnthebox. Here is very good products. Nice description for products. I recommended to my friends.
Thanks...
Llevo mucho tiempo, comprando en esta web.
Cuando se a producido algún problema, siempre me lo han resuelto.
Yo!, la Recomiendo
I have been ordering from MiniInTheBox for the past year and I can honestly say I'm hooked. The selection is great and the prices are very reasonable. I have told all my friends and relative about this site and will continue to do so.
A pesar de haber tenido inconvenientes son muy responsables y se hacen cargo de cualquier problema. Pagina muy seria para comprar.
Ottimi prodotti tempi di spedizione brevi più o meno 2/3 giorni dall'acquisto. Anche i tempi di arrivi sono abbastanza brevi in circa 10/15 giorni dalla data di spedizione i prodotti arrivano!
Answer: Just Block the email, that's what I did.
Answer: I just dragged their email into my spam folder. The filter on my account then did the rest.
Answer: I had a delivery problem with them, didn't get all the stuff i paid for with Paypal. As soon as I contacted Paypal to complain, Miniinthebox refunded me very quickly for the missing items. They fear Paypal it seems...
Answer: They don't want you to contact them. Period! Nobody should order anything from this company!
Answer: And then after first time u send tickets and it still is not corrected there is no more tickets to send. It is a sham
Answer: Dear customer, We apologize for the problem you have. As for your case, please kindly log in your account and submit a ticket to contact our after sales customer service dept. We will further check what caused the problem and then help you resolve any problem with our greatest effort. Here is how you can contact customer service: https://www.lightinthebox.com/knowledge-base/c1228/?prm=1.34.146.0
Answer: Dear customer, We are sorry for the concern. Could you please provide us with your Order Number or your Full Name so we can check it for you? Thank you for in advance.
Answer: Dear customer, You may log in your account and submit a ticket to contact our customer service dept. Here is how you can contact customer service: https://www.lightinthebox.com/r/contact-us.html
Answer: I am really sorry for this unusual situation. I feel really sorry for any confusion about tax. Please allow me to remind you that this matter is well discussed on our F. A. Q section, as you may see at https://bit.do/litb-tax In fact, since the first year we've established our company, we noted that taxes under some countries can be heavy. That's why we created an insurance against tax, available at checkout to orders from most Countries. You can easily add it when you place your order. Please check this example out: https://bit.do/tax-insurance I really appreciate your time and comprehension. If you need anything else, please let me know and I will do my best to assist you.