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MiniInTheBoxReviews 2,349

3.4

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From the business

MiniInTheBox.com has been a worldwide business leader in selling blue-ribbon consumer goods since 2006. From the moment we founded MiniInTheBox, our vision was to empower people worldwide in buying and selling online. Whoever you are, and wherever you are, MiniInTheBox offers the same price to all: the lowest possible. Whether you’re a wholesaler looking to increase revenues, a retailer who refuses to pay the high prices in your country, or a shopper looking to get hold of the latest products, MiniInTheBox.com provides light-speed service and wholesale prices. We buy direct from an ever expanding network of Chinese wholesale manufacturers so we can keep costs low while maintaining the highest of standards. We serve customers from over 50 countries, and we're still growing. But our vision won’t change: One world, one price.


miniinthebox.com
Founded in 2009
Beijing, NY, China
+130
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MiniInTheBox Reviews Summary

The company has garnered a predominantly negative reputation among customers, with frequent complaints about delayed shipments, poor product quality, and a confusing return policy. Many customers expressed frustration over the lack of accessible customer support, making it difficult to resolve issues or obtain refunds. Additionally, the inconsistency in product descriptions and sizes has led to dissatisfaction. While a few customers noted positive experiences with specific products, these are overshadowed by widespread concerns regarding service reliability and communication. Overall, the feedback suggests a critical need for improvements in customer service and operational transparency.

This summary is generated by AI, based on text from customer reviews

service
276
value
262
shipping
273
returns
197
quality
249

We monitor reviews for authenticity

Brazil
1 review
0 helpful votes
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As borboletas de parede são iguaizinhas descrito e mostrado nas fotos. São lindas:)

Obs.: fica bonito em decorações pq são várias borboletas, considerem isso. No pacote vem 12!

Date of experience: May 12, 2016
Italy
1 review
0 helpful votes
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Ottimo sito, ampia scelta. Ben imballati e spedizioni puntuali.

Date of experience: May 12, 2016
GB
2 reviews
6 helpful votes
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Misleading
May 12, 2016

I have recently bought a hearing aid. When it arrived I had to pay £21 in carriage. Because I was told I could have no refund and would need to pay return carriage I had to pay. Because this had now cost me &55 I was very worried. Fortunately the hearing aid is fine, BUT do be careful when ordering.

Date of experience: May 12, 2016
Peru
1 review
0 helpful votes
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Productos Geniales
May 12, 2016

Hasta el día de hoy me siento satisfecho en hacer comprar en MiniInTheBox, ya que no me han decepcionado, y todos los productos que recibo, son de una buena calidad y sobre todo son muy baratos, recomiendo mucho esta tienda, les aseguro que no se quedarán decepcionados, gracias MiniInTheBox.

Date of experience: May 12, 2016
Colombia
2 reviews
0 helpful votes
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Proceso de Compra
May 12, 2016

El proceso se llevo exitosamente en los tiempos establecidos.

Date of experience: May 12, 2016
Germany
1 review
0 helpful votes
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Alles war super!
May 12, 2016

Ich bin der zufrieden mit den Handy hüllen. Als etwas nicht geklappt hat sprang der Kundenservice sofort ein und hat alles dafür getan, dass ich zufrieden bin!

Date of experience: May 12, 2016
Brazil
2 reviews
0 helpful votes
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Ótimo produto, igual ao que diz na descrição e são mostrados nas fotos, chegou muito rápido, bem embalado, chegou em perfeito estado.

Date of experience: May 11, 2016
Portugal
1 review
0 helpful votes
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Excelente
May 12, 2016

Excelente emprega, com produtos de muita qualidade e óptimos preços

Date of experience: May 11, 2016
California
1 review
0 helpful votes
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Excellent!
May 12, 2016

I ordered 3 cell phone cases... They are exactly what they said they were... I am very happy.

Date of experience: May 11, 2016
RU
1 review
0 helpful votes
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Bijouterie
May 11, 2016

Very high quality, beautiful jewelry. And at an affordable price

Date of experience: May 11, 2016
Colombia
1 review
0 helpful votes
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Felicidades
May 11, 2016

Me encanta comprar por miniinthebox excelentes productos de muy buena calidad y a bajo costo

Date of experience: May 11, 2016
France
1 review
0 helpful votes
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Si on accepte d'avoir un peu de patience quant à la livraison, on profite de produits utiles, peu chers et de qualité suffisante pour des besoins standards.
Dépannage, équipement high-tech, bricoles: on trouve quasi de tout.
Par exemple cette batterie externe de 2600mAh qui prolonge l'utilisation d'un smartphone quand on ne peut pas le brancher sur son chargeur secteur.
En plus frais de port GRATUITS.

Date of experience: May 11, 2016
India
2 reviews
0 helpful votes
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I am very glad to shop with minilnthebox. Here is very good products. Nice description for products. I recommended to my friends.

Thanks...

Date of experience: May 11, 2016
Spain
1 review
0 helpful votes
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Llevo mucho tiempo, comprando en esta web.
Cuando se a producido algún problema, siempre me lo han resuelto.
Yo!, la Recomiendo

Date of experience: May 11, 2016
NL
1 review
0 helpful votes
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Piercings
May 11, 2016

Ik ben zeer tevreden over Miniinthebox zeer goed spul en met 3 weken in huis
En ik heb alles gekregen dus van mij een dikke 10

Date of experience: May 11, 2016
Reunion
1 review
0 helpful votes
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Excellent
May 11, 2016

Excellent. Je conseil à tout le monde de le prendre. Très jolie.

Date of experience: May 11, 2016
Jamaica
1 review
0 helpful votes
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I have been ordering from MiniInTheBox for the past year and I can honestly say I'm hooked. The selection is great and the prices are very reasonable. I have told all my friends and relative about this site and will continue to do so.

Date of experience: May 11, 2016
France
1 review
0 helpful votes
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Excellent
May 11, 2016

Je suis très satisfaite de mes achats effectués sur ce site. Le rapport qualité / prix est excellent.

Date of experience: May 11, 2016
California
1 review
0 helpful votes
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Muy responsables
May 11, 2016

A pesar de haber tenido inconvenientes son muy responsables y se hacen cargo de cualquier problema. Pagina muy seria para comprar.

Date of experience: May 11, 2016
Italy
1 review
0 helpful votes
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Ottimo
May 11, 2016

Ottimi prodotti tempi di spedizione brevi più o meno 2/3 giorni dall'acquisto. Anche i tempi di arrivi sono abbastanza brevi in circa 10/15 giorni dalla data di spedizione i prodotti arrivano!

Date of experience: May 11, 2016