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MiniInTheBox.com has been a worldwide business leader in selling blue-ribbon consumer goods since 2006. From the moment we founded MiniInTheBox, our vision was to empower people worldwide in buying and selling online. Whoever you are, and wherever you are, MiniInTheBox offers the same price to all: the lowest possible. Whether you’re a wholesaler looking to increase revenues, a retailer who refuses to pay the high prices in your country, or a shopper looking to get hold of the latest products, MiniInTheBox.com provides light-speed service and wholesale prices. We buy direct from an ever expanding network of Chinese wholesale manufacturers so we can keep costs low while maintaining the highest of standards. We serve customers from over 50 countries, and we're still growing. But our vision won’t change: One world, one price.
The company has garnered a predominantly negative reputation among customers, with frequent complaints about delayed shipments, poor product quality, and a confusing return policy. Many customers expressed frustration over the lack of accessible customer support, making it difficult to resolve issues or obtain refunds. Additionally, the inconsistency in product descriptions and sizes has led to dissatisfaction. While a few customers noted positive experiences with specific products, these are overshadowed by widespread concerns regarding service reliability and communication. Overall, the feedback suggests a critical need for improvements in customer service and operational transparency.
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Pedido chegou em perfeito estado e muito lindo... ameeei
Il miglior modo per rendersi visibili in bici di notte. Oltre alla varietà di luci led a intermittenza, un originale e validissimo segnalatore a laser, traccia due raggi perfetti a lato della bici, segnalando anche al buio la presenza del ciclista. Non può mancare nel corredo delle nostre bici.
This site has so many cheap things, and I always use the free shipping method, and all the products I ordered came in perfect conditions!
In this case I've ordered a lot of things, and there were divided in three packs.
The quality is very good!
Very good product, it corresponds completely to my expectations.
I recommend taking insurance because in my case I had an extra fee. The customer service was very successful repayment was fast.
Technical advice: it may be that the LEDs are slightly turned on, this is the electrical installation has not had the led.
To remove problem is simply put a type of condenser microphone x2 0.1 f.
Les articles sont exactement comme décrit dans les annonces, pas de surprise à l'arrivée.
Exemble: Ampoules Maïs LED Blanc Chaud T E14 7W 36 SMD 5730 650 LM AC 100-240 V,
Exactement comme décrit dans l'annonce, l'éclairage convient parfaitement et suffisant... à recommander sans problème.
Solo a massimo volume distorce un po, nel complesso ottimo rapporto prezzo/valore
https://www.miniinthebox.com/it/index.php?main_page=manage_reviews&tab=completedReviews
Comme sur l'image prés bien à portés pour sortir avec des amis et je recommende à maisamis
Site qui propose d'excellent produit de bonne qualité. J'ai commander plusieurs coque, qui sont de très bonne qualité et qui correspond très bien à la description, je recommande vraiment ce site!
Il prodotto (cover cellulare) e' stato esattamente corrispondente a quanto presente nel sito. Consegna puntuale, secondo i tempi di spedizione previsti. Buono il servizio di track avanzamento ordine
Trés content de mes achats, sauf au niveau des chaussures car j'ai reçu deux pieds gauche..
Les produits reçus correspondent au descriptif du site, pas de mauvaises surprises.
En cas de non satisfaction ou d'erreur dans la commande, le service après vente marche parfaitement, j'ai eu l'occasion de me faire rembourser des achats non reçu et me faire rembourser (après renvoi, frais de port à ma charge) un article pour lequel je me suis trompé de taille.
Je recommande vivement
Ótimo produto, encaixou perfeitamente no aparelho e muito linda. Recomendo.
Hola soy de Argentina. Despues de 40 días aprox llegaron los cordones. Funcionan muy bien! Seguiré comprando
Carinissimo, fatto molto bene e soprattutto utilissimo!
Penso proprio che ne prenderò anche altri per regalo!
Very fast shipping and so many products to choose from!
Los articulos que pedi a traves de la pagina web son como esperaba. Cumplen con su funcion a un precio razonable. El tiempo de llegada a mi domicilio a sido muy bueno. Estoy encantado.
Sehr praktisch! Bin sehr begeistert und empfehle es jedem, der sein Kabel nicht kaputt machen will. Farbe und Material passen und halten tun sie auch, wenn man sie mal an die Wand klebt.
I've ordered a few times now at MiniInTheBox for my phone cases. It takes about two weeks to arrive (the Netherlands). Occasionally the phone case doesn't fit properly, but it was just two euros so it isn't worth it to send it back. Overall, I like this website.
Answer: Just Block the email, that's what I did.
Answer: I just dragged their email into my spam folder. The filter on my account then did the rest.
Answer: I had a delivery problem with them, didn't get all the stuff i paid for with Paypal. As soon as I contacted Paypal to complain, Miniinthebox refunded me very quickly for the missing items. They fear Paypal it seems...
Answer: They don't want you to contact them. Period! Nobody should order anything from this company!
Answer: And then after first time u send tickets and it still is not corrected there is no more tickets to send. It is a sham
Answer: Dear customer, We apologize for the problem you have. As for your case, please kindly log in your account and submit a ticket to contact our after sales customer service dept. We will further check what caused the problem and then help you resolve any problem with our greatest effort. Here is how you can contact customer service: https://www.lightinthebox.com/knowledge-base/c1228/?prm=1.34.146.0
Answer: Dear customer, We are sorry for the concern. Could you please provide us with your Order Number or your Full Name so we can check it for you? Thank you for in advance.
Answer: Dear customer, You may log in your account and submit a ticket to contact our customer service dept. Here is how you can contact customer service: https://www.lightinthebox.com/r/contact-us.html
Answer: I am really sorry for this unusual situation. I feel really sorry for any confusion about tax. Please allow me to remind you that this matter is well discussed on our F. A. Q section, as you may see at https://bit.do/litb-tax In fact, since the first year we've established our company, we noted that taxes under some countries can be heavy. That's why we created an insurance against tax, available at checkout to orders from most Countries. You can easily add it when you place your order. Please check this example out: https://bit.do/tax-insurance I really appreciate your time and comprehension. If you need anything else, please let me know and I will do my best to assist you.