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MiniInTheBoxReviews 2,349

3.4

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MiniInTheBox.com has been a worldwide business leader in selling blue-ribbon consumer goods since 2006. From the moment we founded MiniInTheBox, our vision was to empower people worldwide in buying and selling online. Whoever you are, and wherever you are, MiniInTheBox offers the same price to all: the lowest possible. Whether you’re a wholesaler looking to increase revenues, a retailer who refuses to pay the high prices in your country, or a shopper looking to get hold of the latest products, MiniInTheBox.com provides light-speed service and wholesale prices. We buy direct from an ever expanding network of Chinese wholesale manufacturers so we can keep costs low while maintaining the highest of standards. We serve customers from over 50 countries, and we're still growing. But our vision won’t change: One world, one price.


miniinthebox.com
Founded in 2009
Beijing, NY, China
+130
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MiniInTheBox Reviews Summary

The company has garnered a predominantly negative reputation among customers, with frequent complaints about delayed shipments, poor product quality, and a confusing return policy. Many customers expressed frustration over the lack of accessible customer support, making it difficult to resolve issues or obtain refunds. Additionally, the inconsistency in product descriptions and sizes has led to dissatisfaction. While a few customers noted positive experiences with specific products, these are overshadowed by widespread concerns regarding service reliability and communication. Overall, the feedback suggests a critical need for improvements in customer service and operational transparency.

This summary is generated by AI, based on text from customer reviews

service
276
value
262
shipping
273
returns
197
quality
249

We monitor reviews for authenticity

Brazil
1 review
0 helpful votes
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Great!
June 6, 2016

The product was as good as in the ad pictures! It has a great quality for a cheap price! I would buy again at the website =)

Date of experience: June 3, 2016
Brazil
1 review
0 helpful votes
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Caneca de cerveja
June 6, 2016

Pedido chegou em perfeito estado e muito lindo... ameeei

Date of experience: June 3, 2016
Italy
1 review
0 helpful votes
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Il miglior modo per rendersi visibili in bici di notte. Oltre alla varietà di luci led a intermittenza, un originale e validissimo segnalatore a laser, traccia due raggi perfetti a lato della bici, segnalando anche al buio la presenza del ciclista. Non può mancare nel corredo delle nostre bici.

Date of experience: June 3, 2016
Italy
1 review
0 helpful votes
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This site has so many cheap things, and I always use the free shipping method, and all the products I ordered came in perfect conditions!
In this case I've ordered a lot of things, and there were divided in three packs.
The quality is very good!

Date of experience: June 3, 2016
France
1 review
0 helpful votes
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Very good product
June 5, 2016

Very good product, it corresponds completely to my expectations.
I recommend taking insurance because in my case I had an extra fee. The customer service was very successful repayment was fast.
Technical advice: it may be that the LEDs are slightly turned on, this is the electrical installation has not had the led.
To remove problem is simply put a type of condenser microphone x2 0.1 f.

Date of experience: June 3, 2016
France
1 review
1 helpful vote
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Les articles sont exactement comme décrit dans les annonces, pas de surprise à l'arrivée.

Exemble: Ampoules Maïs LED Blanc Chaud T E14 7W 36 SMD 5730 650 LM AC 100-240 V,
Exactement comme décrit dans l'annonce, l'éclairage convient parfaitement et suffisant... à recommander sans problème.

Date of experience: June 2, 2016
Italy
1 review
0 helpful votes
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Solo a massimo volume distorce un po, nel complesso ottimo rapporto prezzo/valore

https://www.miniinthebox.com/it/index.php?main_page=manage_reviews&tab=completedReviews

Date of experience: June 2, 2016
France
1 review
0 helpful votes
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Bijoux.
June 4, 2016

Comme sur l'image prés bien à portés pour sortir avec des amis et je recommende à maisamis

Date of experience: June 2, 2016
France
1 review
0 helpful votes
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Très bon site!
June 4, 2016

Site qui propose d'excellent produit de bonne qualité. J'ai commander plusieurs coque, qui sont de très bonne qualité et qui correspond très bien à la description, je recommande vraiment ce site!

Date of experience: June 2, 2016
Italy
1 review
0 helpful votes
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Il prodotto (cover cellulare) e' stato esattamente corrispondente a quanto presente nel sito. Consegna puntuale, secondo i tempi di spedizione previsti. Buono il servizio di track avanzamento ordine

Date of experience: June 2, 2016
France
1 review
0 helpful votes
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Satisfait.
June 4, 2016

Trés content de mes achats, sauf au niveau des chaussures car j'ai reçu deux pieds gauche..

Date of experience: June 2, 2016
Belgium
1 review
0 helpful votes
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20
June 4, 2016

Je ne suis pas satisfait des services de livraisons mais c est bon aussi j ai pas tout recu mais bon

Date of experience: June 2, 2016
France
1 review
0 helpful votes
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Les produits reçus correspondent au descriptif du site, pas de mauvaises surprises.
En cas de non satisfaction ou d'erreur dans la commande, le service après vente marche parfaitement, j'ai eu l'occasion de me faire rembourser des achats non reçu et me faire rembourser (après renvoi, frais de port à ma charge) un article pour lequel je me suis trompé de taille.
Je recommande vivement

Date of experience: June 2, 2016
Brazil
1 review
0 helpful votes
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Ótimo Produto
June 4, 2016

Ótimo produto, encaixou perfeitamente no aparelho e muito linda. Recomendo.

Date of experience: June 1, 2016
Argentina
1 review
0 helpful votes
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Cordones led
June 3, 2016

Hola soy de Argentina. Despues de 40 días aprox llegaron los cordones. Funcionan muy bien! Seguiré comprando

Date of experience: June 1, 2016
Italy
1 review
0 helpful votes
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Carinissimo, fatto molto bene e soprattutto utilissimo!
Penso proprio che ne prenderò anche altri per regalo!

Date of experience: June 1, 2016
Montenegro
1 review
1 helpful vote
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Very fast!
June 3, 2016

Very fast shipping and so many products to choose from!

Date of experience: June 1, 2016
Spain
1 review
0 helpful votes
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Los articulos que pedi a traves de la pagina web son como esperaba. Cumplen con su funcion a un precio razonable. El tiempo de llegada a mi domicilio a sido muy bueno. Estoy encantado.

Date of experience: June 1, 2016
Austria
1 review
0 helpful votes
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Sehr praktisch! Bin sehr begeistert und empfehle es jedem, der sein Kabel nicht kaputt machen will. Farbe und Material passen und halten tun sie auch, wenn man sie mal an die Wand klebt.

Date of experience: June 1, 2016
NL
1 review
0 helpful votes
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I've ordered a few times now at MiniInTheBox for my phone cases. It takes about two weeks to arrive (the Netherlands). Occasionally the phone case doesn't fit properly, but it was just two euros so it isn't worth it to send it back. Overall, I like this website.

Date of experience: June 1, 2016