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MiniInTheBox.com has been a worldwide business leader in selling blue-ribbon consumer goods since 2006. From the moment we founded MiniInTheBox, our vision was to empower people worldwide in buying and selling online. Whoever you are, and wherever you are, MiniInTheBox offers the same price to all: the lowest possible. Whether you’re a wholesaler looking to increase revenues, a retailer who refuses to pay the high prices in your country, or a shopper looking to get hold of the latest products, MiniInTheBox.com provides light-speed service and wholesale prices. We buy direct from an ever expanding network of Chinese wholesale manufacturers so we can keep costs low while maintaining the highest of standards. We serve customers from over 50 countries, and we're still growing. But our vision won’t change: One world, one price.
The company has garnered a predominantly negative reputation among customers, with frequent complaints about delayed shipments, poor product quality, and a confusing return policy. Many customers expressed frustration over the lack of accessible customer support, making it difficult to resolve issues or obtain refunds. Additionally, the inconsistency in product descriptions and sizes has led to dissatisfaction. While a few customers noted positive experiences with specific products, these are overshadowed by widespread concerns regarding service reliability and communication. Overall, the feedback suggests a critical need for improvements in customer service and operational transparency.
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Great website, cheap prices.
If something is wrong just contact their customer service and things will be sorted out.
Would recommend this website to others.
Très bien
Excellente qualité et très pratique
Je recommande fortement
Il oggetto e stato ricevuto da me per la seconda volta per il fatto che la prima volta si e smarrito durante il percorso,, dopo aver sollecitato il problema all'assistenza clienti quest'ultima ha risolto tutto provvedendo al riinvio,, quindi posso affermare che qua e sicuro fare acquisti
Ik heb het controller best snel ontvangen het lijkt bijna op de origineele controller en ik zie er geen verschil erin. Hij werk heel goed ik raad het echt aan mensen die ook een goedkoop en een goedwerkende controller willen.
This is my second time ordering and miniinthebox never let me regret purchasing due to their good quality of products and packaging. Highly recommmended for buyers like me.
Prachtig, zeer mooi. Zoals verwacht mooie afbeelding die zeer goed zichtbaar is.
Dank u voor de goede diensten. Proficiat voor de verwerking van mijn bestellingen, zowel grote als kleine.
Very beautifull as expected. Many thanks for your best services. Congratulation for the handling of my orders the little and the large.
This cable is perfect, the transfer is quick and does not need any special installation, has two LEDs that indicate power and transfer, highly recommended. The package arrived very quickly
Snelle levering door mini in the box
Goed horloge.
Kwaliteit ook prima in orde.
Un site fiable avec certes des frais supplémentaires de douanes qui peuvent n'être que rajouter à la livraison mais qui sont évitables par l'ajout d'une petite assurance à la commande de 2-3euros il me semble. Des prix super abordables et la qualité qui va avec, donc je recommande ce site même si parfois les délais de livraisons peuvent être long le service après vente assure!
Je trouve que ses un tres bon cite avec beaucoup de choix de bijoux et de tout les goue
Des prix très attractif, de nombreux produits de qualité plutôt satisfaisante sans oublier les frais de livraisons très bas
Магазин отличается большим выбором товаров и отличным сервисом. Из минусов - завышенные цены на всю продукцию. Из плюсов - все время раздают купоны, и иногда проводятся акции на которых раньше по крайней мере можно было купить по очень интересным ценам. В частности купил набор термоусадочных трубок - с учетом скидки (они их дают за публикацию отзывов) цена составила всего 24,56 рублей (меньше 0.4$).
Veio bem embalo bem seguro o produto é de ótima qualidade alem do preço seu bom a espero por vir de longe ate que fio rápido!
Los productos que recibí eran exactamente como los mostrados en la web, de buena calidad y bajo precio en comparación con otras tiendas. Tardé poco en recibir el pedido y este venía correctamente empaquetado y bien embalados los productos. Todos funcionaban correctamente. Sin duda volveré a comprar en MiniInTheBox.
Ein absolutes Must have für jeden Poker Liebhaber. Der USB-Stick mit 4GB Speicher sieht nicht nur schick aus, er passt auch in jede Hosentasche und Dr sehr stabil
Je suis très satisfait de cette housse pratique et esthétique elle est de très bonne qualité pour un prix plus que correct.
Answer: Just Block the email, that's what I did.
Answer: I just dragged their email into my spam folder. The filter on my account then did the rest.
Answer: I had a delivery problem with them, didn't get all the stuff i paid for with Paypal. As soon as I contacted Paypal to complain, Miniinthebox refunded me very quickly for the missing items. They fear Paypal it seems...
Answer: They don't want you to contact them. Period! Nobody should order anything from this company!
Answer: And then after first time u send tickets and it still is not corrected there is no more tickets to send. It is a sham
Answer: Dear customer, We apologize for the problem you have. As for your case, please kindly log in your account and submit a ticket to contact our after sales customer service dept. We will further check what caused the problem and then help you resolve any problem with our greatest effort. Here is how you can contact customer service: https://www.lightinthebox.com/knowledge-base/c1228/?prm=1.34.146.0
Answer: Dear customer, We are sorry for the concern. Could you please provide us with your Order Number or your Full Name so we can check it for you? Thank you for in advance.
Answer: Dear customer, You may log in your account and submit a ticket to contact our customer service dept. Here is how you can contact customer service: https://www.lightinthebox.com/r/contact-us.html
Answer: I am really sorry for this unusual situation. I feel really sorry for any confusion about tax. Please allow me to remind you that this matter is well discussed on our F. A. Q section, as you may see at https://bit.do/litb-tax In fact, since the first year we've established our company, we noted that taxes under some countries can be heavy. That's why we created an insurance against tax, available at checkout to orders from most Countries. You can easily add it when you place your order. Please check this example out: https://bit.do/tax-insurance I really appreciate your time and comprehension. If you need anything else, please let me know and I will do my best to assist you.