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MiniInTheBox.com has been a worldwide business leader in selling blue-ribbon consumer goods since 2006. From the moment we founded MiniInTheBox, our vision was to empower people worldwide in buying and selling online. Whoever you are, and wherever you are, MiniInTheBox offers the same price to all: the lowest possible. Whether you’re a wholesaler looking to increase revenues, a retailer who refuses to pay the high prices in your country, or a shopper looking to get hold of the latest products, MiniInTheBox.com provides light-speed service and wholesale prices. We buy direct from an ever expanding network of Chinese wholesale manufacturers so we can keep costs low while maintaining the highest of standards. We serve customers from over 50 countries, and we're still growing. But our vision won’t change: One world, one price.
The company has garnered a predominantly negative reputation among customers, with frequent complaints about delayed shipments, poor product quality, and a confusing return policy. Many customers expressed frustration over the lack of accessible customer support, making it difficult to resolve issues or obtain refunds. Additionally, the inconsistency in product descriptions and sizes has led to dissatisfaction. While a few customers noted positive experiences with specific products, these are overshadowed by widespread concerns regarding service reliability and communication. Overall, the feedback suggests a critical need for improvements in customer service and operational transparency.
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Miniinthebox is my favorite site for ordreding almost everything. It is safe, secured, easy to order. I always use Paypal for paiement. They offer good price quality products. I also receive daily offer by mail. I can say that I order at least once in a month.
A really average shop with outstandingly cheap prices and nice quality.
Lights are very bright and a nice color, I am very happy. Had a bit of trouble with original order was not delivered but they reshipped express and had the shipment with in very quickly. Overal very happy!
The product was fine. As shown in the picture. Great seller and great communication.
Estoy muy contento con MiniInTheBox. Es una pagina muy seria y con productos excelentes y con precios increíbles. Aprecio mucho su desempeño en satisfacer nuestros gustos en calidad.
Skvělé, levné náramkové hodinky v praktickém provedení - jednoduché nastavování, příjemná cena, vcelku hbité doručení - doporučuji jak zboží, tak i obchod
Well packaged, customs declaration on package, received directly by standard mail within 14 week days, so consignment well on time.
Perfect replacement of G4 4W bulbs: requires only 1.2W whether at 12 or 24V AC or DC, at a comparable brightness with 4W bulbs. Looks excellent and lights all around.
Son rápidos, nunca he tenido problemas y si algo venia mal, lo devuelves sin problema. Tienen en stock muchos, muchos productos y la mayoria solo los encuentras en su pagina.
I have been a buyer for a number of years but there has been a serious deterioration in the standard of service. One large order I sent had one item missing when received and although I was not told item was out of stock and no refund suggested. One other item was not as portrayed but sent in any case and I am struggling to get the item replaced or get a refund
O site tem muitos produtos até alguns que nunca ouvi falar, o suporte ao cliente é excelente
Além de ter preços bem baratinhos, existe uma gama de produtos para todos os gostos, um serviço bastante competente. Se tiver qualquer problema eles resolvem rapidamente. Já comprei muitos produtos e garanto que vale a pena.
Davvero buono per pochi centesimi di euro. Consigliatissimo
I ordered a few things And one of them was not what I expected so they give my money back. And the rest of products were perfect.
Finding electronic components and boards online can be hard, but on miniinthebox, its easy to find it all.
Delivery goes pretty fast and there is a great customer service if something would go wrong.
I never had trouble with products that i ordered and the products always work fine.
All articles are very cheap. The quality is good for that price. When anything is not good, they find a solution. Very good service.
Me ha encantado encontrar esta página donde hay todo tipo de objetos, desde bisutería a joyería de alta gama, pasando por pequeños detalles de casa como de oficina, o pegatinas para el baño. Encontré mucha bisutería a un buen precio, compré un buen lote de anillos, colgantes y pendientes. Todo en muy buen estado. ¡Estoy encantada!
Het is heel makkelijk te bestellen. Het word aan huis geleverd en de kwaliteit is heel goed
Answer: Just Block the email, that's what I did.
Answer: I just dragged their email into my spam folder. The filter on my account then did the rest.
Answer: I had a delivery problem with them, didn't get all the stuff i paid for with Paypal. As soon as I contacted Paypal to complain, Miniinthebox refunded me very quickly for the missing items. They fear Paypal it seems...
Answer: They don't want you to contact them. Period! Nobody should order anything from this company!
Answer: And then after first time u send tickets and it still is not corrected there is no more tickets to send. It is a sham
Answer: Dear customer, We apologize for the problem you have. As for your case, please kindly log in your account and submit a ticket to contact our after sales customer service dept. We will further check what caused the problem and then help you resolve any problem with our greatest effort. Here is how you can contact customer service: https://www.lightinthebox.com/knowledge-base/c1228/?prm=1.34.146.0
Answer: Dear customer, We are sorry for the concern. Could you please provide us with your Order Number or your Full Name so we can check it for you? Thank you for in advance.
Answer: Dear customer, You may log in your account and submit a ticket to contact our customer service dept. Here is how you can contact customer service: https://www.lightinthebox.com/r/contact-us.html
Answer: I am really sorry for this unusual situation. I feel really sorry for any confusion about tax. Please allow me to remind you that this matter is well discussed on our F. A. Q section, as you may see at https://bit.do/litb-tax In fact, since the first year we've established our company, we noted that taxes under some countries can be heavy. That's why we created an insurance against tax, available at checkout to orders from most Countries. You can easily add it when you place your order. Please check this example out: https://bit.do/tax-insurance I really appreciate your time and comprehension. If you need anything else, please let me know and I will do my best to assist you.