From the business
MiniInTheBox.com has been a worldwide business leader in selling blue-ribbon consumer goods since 2006. From the moment we founded MiniInTheBox, our vision was to empower people worldwide in buying and selling online. Whoever you are, and wherever you are, MiniInTheBox offers the same price to all: the lowest possible. Whether you’re a wholesaler looking to increase revenues, a retailer who refuses to pay the high prices in your country, or a shopper looking to get hold of the latest products, MiniInTheBox.com provides light-speed service and wholesale prices. We buy direct from an ever expanding network of Chinese wholesale manufacturers so we can keep costs low while maintaining the highest of standards. We serve customers from over 50 countries, and we're still growing. But our vision won’t change: One world, one price.
MiniInTheBox Reviews Summary
The company has garnered a predominantly negative reputation among customers, with frequent complaints about delayed shipments, poor product quality, and a confusing return policy. Many customers expressed frustration over the lack of accessible customer support, making it difficult to resolve issues or obtain refunds. Additionally, the inconsistency in product descriptions and sizes has led to dissatisfaction. While a few customers noted positive experiences with specific products, these are overshadowed by widespread concerns regarding service reliability and communication. Overall, the feedback suggests a critical need for improvements in customer service and operational transparency.
This summary is generated by AI, based on text from customer reviews
Excellent product, great quality and product delivered on time
Otimo produto e de boa qualidade, vendedor atencioso e responde rapididamente
Order corresponding to the description, shipping and delivery times respected
I often order from Miniinthebox, and I'm still satisfied with my orders. I never had any problems with them.
Very serious, friendly. I recommend them to all my contacts.
Prodotto conforme alla descrizione e spedizione con tempi accettabili.
I buying small things (from notebook connector's covers to Android tablet, decorations, DIY items etc) since 2010 or 2011. And I see almost no reasons to buy somewhere else.
Almost means that these's some inconveniences like ill-behaving search for localized (Russian) names of goods.
No problem with returning unsuitable goods or with refunding/resending lost-in-transfer parcels.
I'm not a great buyer, but my monthly expenses for MiTB and its sister site about 50-100USD. All ordered goods arrives perfectly packed - no item was damaged by rough handling by Russian Postal Service.
Many asks me if I bought something interesting from Aliexpress or DX, and they amazed to know about none of these well-known markets were visted: the interesting thing bought at MiTB!
Concerned persons browse the site and then ordering their goods form MiTB with my assistance. No person was unsatisfied.
È tanto tempo che faccio acquisti su miniinthebox e mi sono sempre trovata bene! C'è una vastissima scelta di oggetti a prezzi molto bassi. Naturalmente la qualità dei prodotti è proporzionata al prezzo: è necessario scegliere con attenzione valutando anche le recinzioni del clienti. Io acquisto dall'Italia e i tempi di attesa sono di circa un mese e mezzo (30 giorni lavorativi), non ho mai atteso più dei tempi previsti! Il servizio clienti poi è subito presente e competente per risolvere ogni eventuale problema: in questo mio ultimo ordine di oggetti di bigiotteria, per esempio, ho trovato un oggetto rotto che mi è stato subito rimborsato contattando il servizio clienti. Un altro oggetto invece è stato spedito sbagliato e di quello sto ancora aspettando il rimborso che arriverà molto presto! Il mio giudizio per questo sito quindi è MOLTO BUONO
Geweldig wat een functies het werkt perfect handsfree bellen zeer duidelijk echt en dat voor weinig lekker goedkoop en zeker een aanrader voor iedereen, en ik bestel voortaan alles bij MiniInTheBox ze hebben zat je kijkt je ogen uit op de site.
I wasn't very sure about the quality, but those little board works perfectly.
I tried to charge a ******* Samsung 3000mA 3,7V and in charge it did a red light, when finished it did a blue light. Both of the boards works perfectly.
Muy agradecido y contento por el servicio y los productos recibidos que van a ser de gran utilidad para y para mi familia
This site offers some very good item and very good prices. I just keep shopping and finding things to buy.
Nice cover - Maginifique pochette - délais de livraison présque 1 mois
Like original comme l'original
A good place to shop, quick send and a lot of products, not all of them are good quality but most of them are.
Ottimo prodotto con ventosa abbastanza resustente per sostenere il telefono
A loja MiniInTheBox é completa, os produtos são de qualidade e o atendimento espetacular. Recomendo em 100%
It is a place to find nice and useful gadgets at a very affordable price. Moreover you get home free delivery! The only bad thing is I live not in China and it takes a little long to receive your buyings. But they arrive in very good conditions!
Yo he comprado mucho en esta pagina y me gusta como llevan las cosas para bien o para mal estoy contento con las cosas que he pedido, seguire comprando cuando necesite algo para mi o mi familia asi como para regalar cosas a mis amigos, gracias.
This is a website which delivers your command for free and fast. All the articles that I've already commanded were incredible, always as the picture on the website, never dispointed and the inquiries are answered very quickly and for the best of the client.
I completely recommand this website, no matter where you live.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members