From the business
MiniInTheBox.com has been a worldwide business leader in selling blue-ribbon consumer goods since 2006. From the moment we founded MiniInTheBox, our vision was to empower people worldwide in buying and selling online. Whoever you are, and wherever you are, MiniInTheBox offers the same price to all: the lowest possible. Whether you’re a wholesaler looking to increase revenues, a retailer who refuses to pay the high prices in your country, or a shopper looking to get hold of the latest products, MiniInTheBox.com provides light-speed service and wholesale prices. We buy direct from an ever expanding network of Chinese wholesale manufacturers so we can keep costs low while maintaining the highest of standards. We serve customers from over 50 countries, and we're still growing. But our vision won’t change: One world, one price.
MiniInTheBox Reviews Summary
The company has garnered a predominantly negative reputation among customers, with frequent complaints about delayed shipments, poor product quality, and a confusing return policy. Many customers expressed frustration over the lack of accessible customer support, making it difficult to resolve issues or obtain refunds. Additionally, the inconsistency in product descriptions and sizes has led to dissatisfaction. While a few customers noted positive experiences with specific products, these are overshadowed by widespread concerns regarding service reliability and communication. Overall, the feedback suggests a critical need for improvements in customer service and operational transparency.
This summary is generated by AI, based on text from customer reviews
I already ordered several things on this site and I must say I'm very satisfied and will buy more stuff on it in the future.
You can choose how fast your delivery is done and I must say I prefer the expressmail. The first time I order it express and it came in just a few days. Then I order just by standard mail and it took some 2weeks. It's not long but you get impatient tarter a while.
The products I bought were all of very good quality and I can't complain about it. They were all good price-quality.
Their customer service is also excellent. With my first buy I had the choice to add an extra insurance to my package for custom-costs. This means if customs charges you import or something else you are insured and in most cases you get the money you pay to customs refunded by miniinthebox. I was charged by customs. Just an email to miniinthebox and they arranged everything without a problem.
My overall buying-experience is very good with them and I will be buying more in the future.
Article reçu, conforme, mais impossible de le faire fonctionner avec windows 10 sur une intel HD Graphic 4000, une solution? L'écran est détecter mais impossible d'afficher d'image même avec windows + P. Fonctionne sous iMac
MAJ: J'ai réussi à le faire fonctionner, il fallait en faite réduire la résolution de l'écran principal au minimum une fois l'écran secondaire branché, pour après la remonter et que Windows fasse l'ajustement de la résolution de l'écran externe automatiquement.
O produto chego bem antes do esperado e em excelentes condições, tudo conforme o esperado! Um produto de excelente qualidade, muito bem embalado. Recomento a todos.
Ottimo acquisto, consigliato e divertente per un regalo simpatico agli amici. Venditore serio e puntuale nella consegna.
Ordinato vari articoli, in prevalenza d'elettronica. Tutto arrivato ben imballato, funzionante e nei tempi indicati. Servizio clienti efficiente e competente
Continuerò a fornirmi da questo portale
Tenho comprado um pouco de tudo neste site: acessórios iphone, cabos, pens USB, cartões de memória, lâmpadas, acessórios auto, etc.
Sempre em ordem, nunca falharam!
Sempre rápido!
Do melhor!
My product arrived earlier than promised.
Product match the pictures on their site.
Good quality product.
I'm happy with MiniInTheBox.
Veramente meglio di quanto mi aspettassi. Sono soddisfattissimo. Il rivestimento nero è però delicato.
Zeer goede prijs kwaliteit verhouding, de leveringstermijn is juist (ongeveer 16 werkdagen, deftige verpakking met stevige bescherming
Ho acquistato su questo sito praticamente per caso e senza avere grandi aspettative e pretese. La merce è arrivata con un po' di ritardo ma con un imballaggio perfetto e gli articoli all'interno sono stati più che sorprendenti! Ottima manifattura e ottimi materiali. Meraviglioso il servizio clienti, sempre cortesi e disponibili!
Received the Samsung note 2 cardholders in 12 days. Thats within the period of two weeks. Product was decent packed and in good state. No complains. I will suggest this website to my friends for its reliability and quality. This include the correct aftersales. My email was answered the next day.
RECOMENDO FAZER COMPRAS PEO SITE MinInTheBox, SUPER PRÁTICO E DE FÁCIL ENTENDIMENTO, CONCLUSÃO MUITO RÁPIDA PARA FAZER O PEDIDO. VENDEDOR SÉRIO E DE RESPONSABILIDADE.
Descrizione precisa. Tempi di consegna nei limiti prodotto buono. Consiglio senza alcun problema il sito.
Moi j ai commande avec des frais port payants avec signature comme preuve jamais déçu au contraire a amazon et eBay nul payes avec PayPal non remboursé on dirait au ils font les poubelle mais eu au moins vous répond ne croyait pas ce qui mette non reçu faut il veulent leur produit et vé êtres rembourser déjà c est pas chère mais ou vas le monde ALLO quoi? Sa gâche les petit cadeaux pas chère et original bonne continuations a vous et a bientôt
Adoro comprar no Miniinthebox os preços são super atrativos!
Já é a segunda compro que faço e graças a Deus nunca tive nenhum problema!
Auriculares de substituição copos almofadas almofada de ouvido Sennheiser PX100 auscultadores PX200 - Muito pequena, falta as dimensões no anúncio
Para Capinha Sony / Xperia Z3 Porta-Cartão / Carteira / Flip / Estampada Capinha Corpo Inteiro Capinha Coruja Rígida Couro PU para Sony - Linda, produto de excelente qualidade.
Tutto perfetto come sempre. Società molto vicina al compratore. Mai avuto veri problemi con loro. I tempi di arrivo sono quelli soliti
Está vez si que he reibido el pedido en sustitución al extraviado originalmente. Ha llegado en el tiempo anunciado y a mi plena satisfacción. Espero continuar comprando Miniin The Box.com pues me han demostrado que son uds. Formales con sus clientes o al menos así a sido en mi caso.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members