From the business
MiniInTheBox.com has been a worldwide business leader in selling blue-ribbon consumer goods since 2006. From the moment we founded MiniInTheBox, our vision was to empower people worldwide in buying and selling online. Whoever you are, and wherever you are, MiniInTheBox offers the same price to all: the lowest possible. Whether you’re a wholesaler looking to increase revenues, a retailer who refuses to pay the high prices in your country, or a shopper looking to get hold of the latest products, MiniInTheBox.com provides light-speed service and wholesale prices. We buy direct from an ever expanding network of Chinese wholesale manufacturers so we can keep costs low while maintaining the highest of standards. We serve customers from over 50 countries, and we're still growing. But our vision won’t change: One world, one price.
MiniInTheBox Reviews Summary
The company has garnered a predominantly negative reputation among customers, with frequent complaints about delayed shipments, poor product quality, and a confusing return policy. Many customers expressed frustration over the lack of accessible customer support, making it difficult to resolve issues or obtain refunds. Additionally, the inconsistency in product descriptions and sizes has led to dissatisfaction. While a few customers noted positive experiences with specific products, these are overshadowed by widespread concerns regarding service reliability and communication. Overall, the feedback suggests a critical need for improvements in customer service and operational transparency.
This summary is generated by AI, based on text from customer reviews
A chaque fois que j'ai commandé des produits, ils sont toujours arrivées pareilles à leur vision sur le site et en parfait état
La poste les a livres
Je suis très satisfaite de tous mes achats
Produit parfait conforme à la photo.
C'est super beau rose avec les diamants exactement ce que j'avais commander.
Super rendu sur le téléphone
Le délai de livraison est correcte colis reçue en 3 semaines.
I bought a clip pocket for iPhone 6+. It is very nice, with well-done seams.
The product appears very resistant to wear
Super iPhones cases for the lowest prices and it's very very beautiful and nice! Really my favorite website for buying iPhones cases, I love it!
The items are like they're showed in photos and well descripted, great price/quality ratio. Waiting times a bit long but you can choose express delivery!
14 februari besteld, 25 februari ontvangen. Er was geen Track & Trace aanwezig om het pakketje te kunnen volgen. Maar deze was wel in 11 dagen in Nederland. Product werkt goed.
Super contente de ce site commande bien arriver produit bien emballé et super contente des mes achats merci mini in box
Coprisella in gel di ottima qualità, morbido e maneggevole, con laccetto per una perfetta adattabilità alla sella. Ne ho presi tre, prodotto Consigliato!
For about 3 years I order regularly products from miniinthebox.com. Normally the quality is good, and the price fair.
The customer service is perfect: when I write an negative product review (on their own site), because I am not totally happy with a product I ordered, this issue is resolved in short period of time.
Produto levou exatos 33 dias para ser recebido em perfeitas condições de uso. Estou muito contente com todo o processo e com o relógio em si. Era exatamente como imaginava usando-o.
Prodotto molto solido e molto bello, ancora più bello dal vivo che in foto.
Soddisfatto!
Lo consiglio vivamente!
The product is like in the pictures and the description. Without delay in delivery. Price corresponds to quality products
Fiz a compra de dois relógios no site mini in the box. Os relógios chegaram dentro do prazo estipulado pelo site. Vieram devidamente embalados. Os relógios são de boa qualidade. Excelente custo benefício. Voltarei a fazer outras compras pelo site. Gostei muito! Recomendo!
I received one earring instead of two, so I wrote and received immediately answer.
They are very kind and give a good service.
I don't expect a great quality with this low prices, otherwise I would buy somewhere else.
Muy recomendable por la calidad y el precio. Incluso el serbio post venta es bueno. Todo lo que he pedido ha llegado correctamente, salvo una vez que pedí un reloj y recibí otro modelo. Pero me reembolsaron el dinero. Así que muy bien.
Зарядното, което си поръчах ми върши много добра работа. Той е това, което очаквах. Доволен съм и от предишните си покупки, надявам се така да е и за напред. Thanks!
E muito bom, encomendas são entregues em ótimo estado e são de boa qualidade, bonitas e duráveis, demoram um pouco mais vale muito a pena pois são bem baratos e tem frete grátis
Los precios la atención son preciosos y si se tiene alguna duda te contestan rápido. Tarde un poco el envío pero la fecha aproximada que te dan es certera puede varias uno o dos días pero no más
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members