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MiniInTheBoxReviews 2,349

3.4

From the business

MiniInTheBox.com has been a worldwide business leader in selling blue-ribbon consumer goods since 2006. From the moment we founded MiniInTheBox, our vision was to empower people worldwide in buying and selling online. Whoever you are, and wherever you are, MiniInTheBox offers the same price to all: the lowest possible. Whether you’re a wholesaler looking to increase revenues, a retailer who refuses to pay the high prices in your country, or a shopper looking to get hold of the latest products, MiniInTheBox.com provides light-speed service and wholesale prices. We buy direct from an ever expanding network of Chinese wholesale manufacturers so we can keep costs low while maintaining the highest of standards. We serve customers from over 50 countries, and we're still growing. But our vision won’t change: One world, one price.


miniinthebox.com
Founded in 2009
Beijing, NY, China
+130
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MiniInTheBox Reviews Summary

The company has garnered a predominantly negative reputation among customers, with frequent complaints about delayed shipments, poor product quality, and a confusing return policy. Many customers expressed frustration over the lack of accessible customer support, making it difficult to resolve issues or obtain refunds. Additionally, the inconsistency in product descriptions and sizes has led to dissatisfaction. While a few customers noted positive experiences with specific products, these are overshadowed by widespread concerns regarding service reliability and communication. Overall, the feedback suggests a critical need for improvements in customer service and operational transparency.

This summary is generated by AI, based on text from customer reviews

service
276
value
262
shipping
273
returns
197
quality
249
New Zealand
1 review
0 helpful votes
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Awsome!
March 10, 2017

Awsome phone case. I get comments all the time. I totally recommend getting one!
Also awsome customer service

Date of experience: March 10, 2017
Peru
1 review
0 helpful votes
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Realmente parece cabello natural, no sintetico, la calidad muy buena y ni que decir del precio la pedi en color marron oscuro estoy mas que encantada con la peluca. El envio llego en el tiempo esperado un poco mas de 20 dias laborales.

Date of experience: March 10, 2017
Germany
1 review
0 helpful votes
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Wonderfull
March 10, 2017

Very nice products, super fast shipping. Lovely again! Nice and uncomplicated customer service. I can only recommend this dealer to anyone!

Date of experience: March 10, 2017
Mexico
1 review
0 helpful votes
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ES UNA EXPERIENCIA MUY GRATA COMPRAR EN MINILNTHE BOX, SIEMPRE TIENEN PODRUDTOS DE GRAN CALIDA Y EL SERVICIO ES DE PRIMERA.

Date of experience: March 10, 2017
Italy
1 review
0 helpful votes
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Ho fatto diversi acquisti dal sito. Tutti gli ordini sono andati a buon fine, arrivati nei tempi indicati e senza nessun ritardo nella consegna. Continuerò sicuramente a fare acquisti sul sito e lo consiglio a tutti, anche ai più scettici

Date of experience: March 10, 2017
Spain
1 review
0 helpful votes
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Confianza al 100%
March 10, 2017

Para mí el mejor sitio donde encontrar todos los componentes q necesito para mis proyectos de robótica. Excelente calidad precio, tiempos de envío razonables y recepción de los mismos en perfecto estado. No se puede pedir más

Date of experience: March 10, 2017
Honduras
1 review
0 helpful votes
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I bought on this page and received what I ordered. Also, once my order was delayed and I informed that it had not arrived and they sent it back to me and I received it. The shipment is free and it arrives at the door of my house.

Date of experience: March 10, 2017
France
1 review
0 helpful votes
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C'est la première fois que je commande sur le site.
On a toujours une petite crainte, car on ne connaît pas le site et en plus, il ne se trouve pas en France.
Je me suis donc décidé à acheter sur le site, car il propose le paiement via paypal, qui est une sécurité pour le client.
J'ai donc commandé 2 objets pour mon téléphone portable.
Une fois la commande validé, il a fallu patienter un peu près trois semaines avant de recevoir mon colis.
Je connaissais le délai et comme je n'ai pas pris l'envoi rapide, qui revient beaucoup plus cher que les objets commandés, le délai a été un peu long.
J'ai reçu le colis et les 2 objets commandés correspondez bien à la description.
Pour ma part, le site est fiable et il propose des produits beaucoup moins cher qu'en France.

Date of experience: March 10, 2017
Portugal
1 review
0 helpful votes
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Very good
March 10, 2017

The goods are accurate.
If we have any problem they solve it quickly.
Love itand will shop from them in the future

Date of experience: March 10, 2017
Mexico
1 review
0 helpful votes
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RECOMENDADOS
March 10, 2017

Buena pagina para comprar confiable y los productos de buena calidad. Recomendados al 100%, Buenos productos y de buena calidad, rapido y seguro el envio

Date of experience: March 10, 2017
Canada
1 review
0 helpful votes
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Lots of cool stuff.
March 10, 2017

I like Mini Light in a box. They have lots of cool stuff, trinkets, neat jewelry, small electrical items, amusing items, just tons of stuff that only your imagination could think up. Ordering is easy and communication is easy. Best tp browse the site to find unusual things. You may have to wait for some things so knowing that is part of it all. Their customer service is also good.

Date of experience: March 10, 2017
Morocco
1 review
0 helpful votes
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Review
March 10, 2017

Just the same with what it's in the descreption, i like it :D and i suggest you to buy it, and a really good assistant and fast responding

Date of experience: March 10, 2017
Romania
1 review
0 helpful votes
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MINIINTHEBOX
March 10, 2017

Am avut mai multe comezi pe miniinthebox.com, produsele comandate au venit in mai mult de 30 de zile lucratoare. Calitatea produselor coincide cu descrierea de pe site, pretul este bun, pe scurt un raport pret/calitate excelent.

Date of experience: March 10, 2017
Brazil
1 review
0 helpful votes
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Sempre comprei no MiniInTheBox e continuarei comprando pois vale a pena esperar um mês por boas mercadorias com o melhor preço de mercado! Todos problemas que tive sempre me responderam e solucionaram, estou muito satisfeita e recomendo a todos!

Date of experience: March 10, 2017
Tennessee
5 reviews
6 helpful votes
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I love miniinthebox
March 10, 2017

I saw bad reviews on goggle play but I have had No problems. I love thier products and of course shipping takes a lil longer, it's not coming from Texas. I'll keep shopping with them and I'll keep saving money on thier Great products. Thanks

Date of experience: March 10, 2017
DO
1 review
0 helpful votes
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Es una pagina excelente, puedes hacer tu compras con seguridad, te permite negociar con lo que compras gracias a sus buenos precios y responsabilidad en la entrega.

Date of experience: March 10, 2017
Sante D.
Italy
1 review
0 helpful votes
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Ottimo Prodotto
March 10, 2017

ci è voluto molto ma molto tempo prima che arrivasse quasto pacco, ma alla fine sono soddisfatto. è una ottima torcia led fa molta luce, proprio quello che ceravo....... consigliataaaaaa

N.B. biscogna comprare un adatattore europeo da aggiungere al trasformatore x ricaricare

Date of experience: March 10, 2017
Brazil
1 review
0 helpful votes
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Os Produtos são de ótima qualidade. Site confiável e diversificado. Com certeza comprarei novamente outros produtos. Recomendo a todos!

Date of experience: March 10, 2017
France
1 review
0 helpful votes
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Coque S7
March 10, 2017

Voici le lien sur le commentaires fait sur site: https://www.miniinthebox.com/fr/index.php?main_page=manage_reviews

Date of experience: March 10, 2017
Brazil
1 review
0 helpful votes
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Excelente site
March 10, 2017

Produtos bons, entrega no tempo bom considerando que vem de longe, e suporte ao consumidor excelente! Recomentobo site, e To sempre comparando.

Date of experience: March 10, 2017