MiniInTheBox.com has been a worldwide business leader in selling blue-ribbon consumer goods since 2006. From the moment we founded MiniInTheBox, our vision was to empower people worldwide in buying and selling online. Whoever you are, and wherever you are, MiniInTheBox offers the same price to all: the lowest possible. Whether you’re a wholesaler looking to increase revenues, a retailer who refuses to pay the high prices in your country, or a shopper looking to get hold of the latest products, MiniInTheBox.com provides light-speed service and wholesale prices. We buy direct from an ever expanding network of Chinese wholesale manufacturers so we can keep costs low while maintaining the highest of standards. We serve customers from over 50 countries, and we're still growing. But our vision won’t change: One world, one price.
The company has garnered a predominantly negative reputation among customers, with frequent complaints about delayed shipments, poor product quality, and a confusing return policy. Many customers expressed frustration over the lack of accessible customer support, making it difficult to resolve issues or obtain refunds. Additionally, the inconsistency in product descriptions and sizes has led to dissatisfaction. While a few customers noted positive experiences with specific products, these are overshadowed by widespread concerns regarding service reliability and communication. Overall, the feedback suggests a critical need for improvements in customer service and operational transparency.
This summary is generated by AI, based on text from customer reviews
Realmente parece cabello natural, no sintetico, la calidad muy buena y ni que decir del precio la pedi en color marron oscuro estoy mas que encantada con la peluca. El envio llego en el tiempo esperado un poco mas de 20 dias laborales.
Very nice products, super fast shipping. Lovely again! Nice and uncomplicated customer service. I can only recommend this dealer to anyone!
ES UNA EXPERIENCIA MUY GRATA COMPRAR EN MINILNTHE BOX, SIEMPRE TIENEN PODRUDTOS DE GRAN CALIDA Y EL SERVICIO ES DE PRIMERA.
Ho fatto diversi acquisti dal sito. Tutti gli ordini sono andati a buon fine, arrivati nei tempi indicati e senza nessun ritardo nella consegna. Continuerò sicuramente a fare acquisti sul sito e lo consiglio a tutti, anche ai più scettici
Para mí el mejor sitio donde encontrar todos los componentes q necesito para mis proyectos de robótica. Excelente calidad precio, tiempos de envío razonables y recepción de los mismos en perfecto estado. No se puede pedir más
I bought on this page and received what I ordered. Also, once my order was delayed and I informed that it had not arrived and they sent it back to me and I received it. The shipment is free and it arrives at the door of my house.
C'est la première fois que je commande sur le site.
On a toujours une petite crainte, car on ne connaît pas le site et en plus, il ne se trouve pas en France.
Je me suis donc décidé à acheter sur le site, car il propose le paiement via paypal, qui est une sécurité pour le client.
J'ai donc commandé 2 objets pour mon téléphone portable.
Une fois la commande validé, il a fallu patienter un peu près trois semaines avant de recevoir mon colis.
Je connaissais le délai et comme je n'ai pas pris l'envoi rapide, qui revient beaucoup plus cher que les objets commandés, le délai a été un peu long.
J'ai reçu le colis et les 2 objets commandés correspondez bien à la description.
Pour ma part, le site est fiable et il propose des produits beaucoup moins cher qu'en France.
Buena pagina para comprar confiable y los productos de buena calidad. Recomendados al 100%, Buenos productos y de buena calidad, rapido y seguro el envio
I like Mini Light in a box. They have lots of cool stuff, trinkets, neat jewelry, small electrical items, amusing items, just tons of stuff that only your imagination could think up. Ordering is easy and communication is easy. Best tp browse the site to find unusual things. You may have to wait for some things so knowing that is part of it all. Their customer service is also good.
Am avut mai multe comezi pe miniinthebox.com, produsele comandate au venit in mai mult de 30 de zile lucratoare. Calitatea produselor coincide cu descrierea de pe site, pretul este bun, pe scurt un raport pret/calitate excelent.
Sempre comprei no MiniInTheBox e continuarei comprando pois vale a pena esperar um mês por boas mercadorias com o melhor preço de mercado! Todos problemas que tive sempre me responderam e solucionaram, estou muito satisfeita e recomendo a todos!
I saw bad reviews on goggle play but I have had No problems. I love thier products and of course shipping takes a lil longer, it's not coming from Texas. I'll keep shopping with them and I'll keep saving money on thier Great products. Thanks
Es una pagina excelente, puedes hacer tu compras con seguridad, te permite negociar con lo que compras gracias a sus buenos precios y responsabilidad en la entrega.
ci è voluto molto ma molto tempo prima che arrivasse quasto pacco, ma alla fine sono soddisfatto. è una ottima torcia led fa molta luce, proprio quello che ceravo....... consigliataaaaaa
N.B. biscogna comprare un adatattore europeo da aggiungere al trasformatore x ricaricare
Os Produtos são de ótima qualidade. Site confiável e diversificado. Com certeza comprarei novamente outros produtos. Recomendo a todos!
Produtos bons, entrega no tempo bom considerando que vem de longe, e suporte ao consumidor excelente! Recomentobo site, e To sempre comparando.
Answer: Just Block the email, that's what I did.
Answer: I just dragged their email into my spam folder. The filter on my account then did the rest.
Answer: I had a delivery problem with them, didn't get all the stuff i paid for with Paypal. As soon as I contacted Paypal to complain, Miniinthebox refunded me very quickly for the missing items. They fear Paypal it seems...
Answer: They don't want you to contact them. Period! Nobody should order anything from this company!
Answer: And then after first time u send tickets and it still is not corrected there is no more tickets to send. It is a sham
Answer: Dear customer, We apologize for the problem you have. As for your case, please kindly log in your account and submit a ticket to contact our after sales customer service dept. We will further check what caused the problem and then help you resolve any problem with our greatest effort. Here is how you can contact customer service: https://www.lightinthebox.com/knowledge-base/c1228/?prm=1.34.146.0
Answer: Dear customer, We are sorry for the concern. Could you please provide us with your Order Number or your Full Name so we can check it for you? Thank you for in advance.
Answer: Dear customer, You may log in your account and submit a ticket to contact our customer service dept. Here is how you can contact customer service: https://www.lightinthebox.com/r/contact-us.html
Answer: I am really sorry for this unusual situation. I feel really sorry for any confusion about tax. Please allow me to remind you that this matter is well discussed on our F. A. Q section, as you may see at https://bit.do/litb-tax In fact, since the first year we've established our company, we noted that taxes under some countries can be heavy. That's why we created an insurance against tax, available at checkout to orders from most Countries. You can easily add it when you place your order. Please check this example out: https://bit.do/tax-insurance I really appreciate your time and comprehension. If you need anything else, please let me know and I will do my best to assist you.