From the business
MiniInTheBox.com has been a worldwide business leader in selling blue-ribbon consumer goods since 2006. From the moment we founded MiniInTheBox, our vision was to empower people worldwide in buying and selling online. Whoever you are, and wherever you are, MiniInTheBox offers the same price to all: the lowest possible. Whether you’re a wholesaler looking to increase revenues, a retailer who refuses to pay the high prices in your country, or a shopper looking to get hold of the latest products, MiniInTheBox.com provides light-speed service and wholesale prices. We buy direct from an ever expanding network of Chinese wholesale manufacturers so we can keep costs low while maintaining the highest of standards. We serve customers from over 50 countries, and we're still growing. But our vision won’t change: One world, one price.
MiniInTheBox Reviews Summary
The company has garnered a predominantly negative reputation among customers, with frequent complaints about delayed shipments, poor product quality, and a confusing return policy. Many customers expressed frustration over the lack of accessible customer support, making it difficult to resolve issues or obtain refunds. Additionally, the inconsistency in product descriptions and sizes has led to dissatisfaction. While a few customers noted positive experiences with specific products, these are overshadowed by widespread concerns regarding service reliability and communication. Overall, the feedback suggests a critical need for improvements in customer service and operational transparency.
This summary is generated by AI, based on text from customer reviews
I ordered two wrist bands for my apple watch. The quality is excellent. The bands really are very high quality and do fit as if those were made by apple themselves. The price is priceless.
Also contacting customer support is very easy and they are very responsive. I was impressed that they answer in my own language even though they are based out of China. By the way - it is not "cheap google translate" but a real translation where they even cover complex grammar.
I can only recommend to deal with Mini in the Box. Will stay there and even try the other platforms they provide like Light in the Box.
Guys - keep up your quality and responsiveness. You will become VERY rich!
Meanwhile, I placed the next order. Looking forward receiving my next wrist and for my Apple Watch. Keep it going:-)
Un particolare ringraziamento all'Azienda che ha provveduto a farmi recapitare l'oggetto a sue spese con posta prioritaria raccomandata, in circa 20 giorni. Il connettore funziona perfettamente! Di ottima costruzione e ben confezionato. Sono molto soddisfatto!
Made a 1st buy to test the service, and both the service and the product were fine.
Have already made others purchases and recommended to others.
Why I chose to do business with people who don't know how to tell the truth, is just stupid, I place an order and expect to receive the goods, but this company is just so untrustworthy and uses your founds to operate its business, call it an interest free loan if you like, For a thirty dollar gift order placed six weeks ago and never received why do I deal with unscrupulous no shop front shysters.
Me gustan mucho los collares, he comprado varias veces y son muy baratos:)
Las carcasas de celulares también están buenas.
Melhor site para compra, produtos sempre entregues. Os relógios comprados são lindos e de ótimo material com a bateria funcionando perfeitamente. Com certeza recomendo a compra dos relógios para todos. Em relação ao tempo de espera, demorou cerca de 3 meses, tempo normal quando compro nesse site, o que demora mesmo é a entrega pelos Correios do Brasil. Estou muito satisfeita com a compra e com o site.
Piccola torcia tascabilemoltoluminosa emolto pratica. La puoi portare sempre con te dato il minimo ingombro.
Più che consigliata
Sito ben fatto con moltissimi prodotti. L'assistenza clienti è anche molto disponibile a risolvere i problemi e a fornire rimborsi in caso di mancata ricezione del pacco entro la data prevista.
Purtroppo le spedizioni ordinarie sono mediante posta classica e ho ricevuto più volte alcuni articoli danneggiati.
I loved my new case, I have used this company many times, and have never been disappointed, I would definitely recommend them, there is so much choice,
Miniinthebox is a cool place to shop for unneeded things. I have always enjoyed looking for unique stuff. Mini has this. It also has about anything else you might need or want. Prices are cheap and shipping is free. The shipping time is slow. Products are shipped on a slow boat from China... SERIOUSLY! So be patient and enjoy the savings and unique products :)
Ce site est vraiment bien fait et de confiance. J'y ai commandé des articles de toutes sortes à de nombreuses reprises et leur qualité et leur livraison m'ont toujours convaincues. Pour des prix minuscules sans frais de port, on trouve de nombreux articles avec un excellent rapport qualité prix.
Depuis que je suis inscrite j'ai déjà passé 10 commandes et je suis la plus part du temps satisfaite des produits reçus. La livraison est rapide, et j'adore les nouveaux produits proposés.
Ótima entrega. Estou muito satisfeito como todos os produtos, vieram organizados e numa embalagem boa. Todos os itens foram conferidos, nenhuma em falta. Mal vejo a hora de usar os meus acessórios com a minha Instax!
This website is nothing but a scam! I have made 2 purchases and both never arrived! They just keep telling me to wait and wait and wait! Until they ger fed with you and will just issue a refund! Could have used all that time to order somewhere else and actually get the product!
Dear Janice D.,
We are sorry for this problem. A supervisor will assist you at this ticket: https://www.miniinthebox.com/index.php?main_page=ticket_after_detail&id=14948785
Thank you
Ik vind het een super handige webwinkel! Alles is erg goodkoope en alles wordt zover ik het weet goed verpakt en binnen de tijd verzonden! Dus ik ben erg tevreden en zal het zeker aanraden!
The shop offers many products of decent quality at affordable prices. Some products are unobtainable elsewhere.
The support service is awesome because they solve any problem that may occur. E.g. They replace or refund defective products in very short time.
They also offer free shipping, which is slow, but free.
Highly recommended.
Acquisto spesso sul sito, finora mi sono sempre trovata bene. Gli articoli sono buoni e con prezzi davvero ottimi. Ho avuto bisogno dell'assistenza del venditore e sono sempre stati veloci e gentili a rispondere alle mie domande. Senza dubbio acquisterò ancora con piaere
Produkte waren gut verpackt und in einem sehr guten Zustand.
Die Lieferung erfolgte früher als angegeben, super!:-)
I bought this piece as a last alternative to the issue I was having with imaging a MacBook 12". Everything other adapter I purchased before finding this one at MiniIntheBox did not work... period. But after receiving this part I booted into option manager and was successful at seeing my NetBoot image! Wow. To boot, I took a really close look at where the part was manufactured and found it to be the exact compatible for the MacBook 12" USB-C port.
So if you're trying to figure out how to NetBoot with the right adapter, this is the part and this is the place..."MiniIntheBox." Couldn't have been more pleased than this week finding this in the nick-of-time.
The magnets are strong and easy to work with. They arrived in record time and were properly packaged. The price was great. I will reorder them again.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Customer,
We sincerely apologize for the inconvenience. Please don't be worried cause we'll take full responsibility of that.
The supervisor of customer service created one ticket for you. Please contact her in this ticket and she'll definitely solve the problem. Please log in your account on a computer (not mobile). You can find your ticket here: https://www.miniinthebox.com/index.php?main_page=ticket_after_detail&id=14958533
Sincerely,
MiniInTheBox Customer Service