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MiniInTheBoxReviews 2,349

3.4

From the business

MiniInTheBox.com has been a worldwide business leader in selling blue-ribbon consumer goods since 2006. From the moment we founded MiniInTheBox, our vision was to empower people worldwide in buying and selling online. Whoever you are, and wherever you are, MiniInTheBox offers the same price to all: the lowest possible. Whether you’re a wholesaler looking to increase revenues, a retailer who refuses to pay the high prices in your country, or a shopper looking to get hold of the latest products, MiniInTheBox.com provides light-speed service and wholesale prices. We buy direct from an ever expanding network of Chinese wholesale manufacturers so we can keep costs low while maintaining the highest of standards. We serve customers from over 50 countries, and we're still growing. But our vision won’t change: One world, one price.


miniinthebox.com
Founded in 2009
Beijing, NY, China
+130
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MiniInTheBox Reviews Summary

The company has garnered a predominantly negative reputation among customers, with frequent complaints about delayed shipments, poor product quality, and a confusing return policy. Many customers expressed frustration over the lack of accessible customer support, making it difficult to resolve issues or obtain refunds. Additionally, the inconsistency in product descriptions and sizes has led to dissatisfaction. While a few customers noted positive experiences with specific products, these are overshadowed by widespread concerns regarding service reliability and communication. Overall, the feedback suggests a critical need for improvements in customer service and operational transparency.

This summary is generated by AI, based on text from customer reviews

service
276
value
262
shipping
273
returns
197
quality
249
AE
1 review
0 helpful votes
Follow Hiba I.
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I am happy with your service. The products are delivered on time and the quality of the products are excellent. I mostly purchase jewellery because I can't find my style of jewellery in my country of residence. Your store has exactly what I am looking for.

Date of experience: July 15, 2017
France
1 review
0 helpful votes
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On trouve tout ce que l'on veut sur mininthebox à petits prix mais avec la qualité. Livraison rapide et assurée.

Date of experience: July 15, 2017
Spain
1 review
0 helpful votes
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Es buenisima
July 15, 2017

Seguiré comprado esta muy bien es rápido buen precio calidad ya se lo e comunicado a gran parte de la familia y amigos

Date of experience: July 15, 2017
California
1 review
0 helpful votes
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Everything is simple to find and the prices are great. I have never been so happy online shopping before. You need to try it for yourself.

Date of experience: July 15, 2017
Brazil
1 review
0 helpful votes
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Perfeito
July 15, 2017

O site é perfeito. Todas as compras que fiz chegaram dentro do prazo estipulado e exatamente como constam nos anúncios.

Date of experience: July 14, 2017
Canada
1 review
0 helpful votes
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Je fais des achats régulièrement sur ce site et je ne suis pas encore déçu des produits en tenant compte du rapport qualité/prix. Cependant le délai de livraison est parfois long certainement selon les pays.

Date of experience: July 14, 2017
Spain
1 review
0 helpful votes
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MiniInTheBox
July 14, 2017

Óptimo sito donde se puede comprar con un buen servicio y muy buena comunicación, además cumplen con lo prometido.

Date of experience: July 14, 2017
NL
1 review
0 helpful votes
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Zeer tevreden
July 14, 2017

Zeer tevreden over kwaliteit, service en verpakking en transport. Ik beveel MiniInTheBox aan bij mijn vrienden.

Date of experience: July 14, 2017
India
1 review
0 helpful votes
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https://www.miniinthebox.com/images/p/*******/irmuqq*******610.jpg. Este reloj me enamoró, pero lamentablemente no responde la realidad a lo que pone en sus prestaciones cuando lo elijes. Pero al menos he reclamado y me han respondido amablemente y ofertando soluciones.

Date of experience: July 14, 2017
Brazil
1 review
0 helpful votes
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Maravilha
July 14, 2017

Muito bom os produtos
Site é muito bom!
Tudo de boa qualidade
Enrega dentro do prazo
Tudo corretamente perfeito

Date of experience: July 14, 2017
Brazil
1 review
0 helpful votes
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Gosto muito da variedade de produtos no site, o que poderia ser melhor é o tempo de entrega pois a qualidade dos produtos, atualmente é muito boa. Espero que continue assim... com otimos precos!
Sou cliente a muito tempo!

Date of experience: July 14, 2017
Italy
1 review
0 helpful votes
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Ho acquistato parecchi articoli dal sito e devo dire che sono di buona qualità e con un ottimo rapporto qualità /prezzo.
Consiglio a tutti di provare ad acquistare anche un semplice oggetto per valutare la qualità e poi testare il prodotto.

Date of experience: July 14, 2017
Brazil
1 review
0 helpful votes
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He he
July 14, 2017

O preço são bons porém podia mandar um pouco mais rápido, e forma de parcelamento, gostei muito dos produtos em breve comprarei novos produto

Date of experience: July 14, 2017
Brazil
1 review
0 helpful votes
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ótimo site
July 14, 2017

ótimo site de compras tudo bastante pratico e muito rápido o processamento das compras alem do frete ser bastante acessível e a entrega ser muito rapida gostei bastante de comprar no MiniInTheBox (miniinthebox.com)

Date of experience: July 14, 2017
Canada
1 review
0 helpful votes
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Good
July 14, 2017

Quality of products is too good and products received on time. First I afraid from online shopping because mostly we heard about low quality and products not reached on time but when i purchase a thing from your site i became happy and hassle free because of standard products or quick service

Date of experience: July 14, 2017
Brazil
1 review
0 helpful votes
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Estou gostando muito de comprar com vcs, realmente os produtos vem como é demostrado, tudo vem bem embalado e chega no prazo certo.

Date of experience: July 14, 2017
Italy
2 reviews
1 helpful vote
Follow Francesco C.
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Miniinthebox has many many items to buy at a good price. Also objects that do not try in other online sites and in a shop. Only one problem: the boxes arrive less or more after one month, too much for me.

Date of experience: July 14, 2017
Spain
1 review
0 helpful votes
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Llevo tiempo comprando cantidad de cosas en MiniInTheBox, sobre todo tecnologías e iluminación, a buenos precios y con muy buena calidad, el servicio también es bueno y si pagas el seguro de aduanas, si por alguna razon te lo cobran, directamente pasas foto y te lo abonan.
Perfecto y seguro.

Date of experience: July 14, 2017
Brazil
1 review
0 helpful votes
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Fui surpreendido!
July 14, 2017

Produto chegou rápido muito bem embalado, minha primeira compra, fiquei muito feliz!
Recomendo o site para pessoas que igual eu não tem experiência nenhuma nesse tipo de compra e é claro para os experientes.
A entrega aconteceu em apenas 53 dias e o produto funciona perfeitamente. RECOMENDO!

Date of experience: July 14, 2017
Brazil
1 review
0 helpful votes
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Bom
July 14, 2017

Alguns produtos chegara, rápido e em perfeito estado, exatamente como nas fotos. Outros nunca chegaram.

Date of experience: July 14, 2017