Milanoo Reviews Summary
The company exhibits a polarized reputation among customers, with notable strengths in product quality and timely delivery for some orders, particularly for custom items. Positive experiences highlight satisfaction with the craftsmanship and fit of certain dresses, indicating a potential for reliable products. However, significant concerns arise regarding customer service, including delayed shipping, inadequate communication, and frustrating return processes that often lead to additional costs for customers. Many reviews express dissatisfaction with the company's support and return policies, suggesting a need for improvement in these areas to enhance overall customer experience and trust.
This summary is generated by AI, based on text from customer reviews
This outfit was very cute dispite the fact the shirt did not have ruffles and the shirt did not look exactly as it does in the picture. Still, it can be worn with different shirts and a larger pettiskirt doesn't hurt!
Splendidi. Ottima qualità. Ricevuti prima del previsto. Spedizione veloce e sicura, perfetto. Davvero davvero davvero felice di quanto ricevuto. Grazie!
Von Milanoo bekam ich mein erster Lolita, Wunderhübsch! Klasse! Die Verarbeitung; alle Details... istso perfekt! AUCH sehr freundliches Service. Ich habe eine glückliche Shopping Erfahrung von diesem Shop Milanoo.
It came in one day late but it was worth the wait, I got it yesterday and it fits great but the top part a lil small but it was amazing thank you Milanoo.com I love this site:-)
Gente! Serio eu não imaginava que esse vestido fosse tão lindo! Muito mais lindo do que imaginei e a qualidade é excelente! Superou minhas expectativas e a loja esta de parabéns!
This is a high quality and comfortable scuba diving skin. It has al of the tabs and loops to make it easy to wear under a wetsuit. The seller provided magnificent customer service, had great prices, and fast shippinh. I would recommend this seller to everyone
Dress is stunning. It is far nicer than the picture,. I have recommened Milanoo to all my friends as I have ordered another 6 dresses different styles and sizes; all the dresses are super!
I colori sono ottimi! E poi ci sono molte sfumature di blu. Proprio come piace a me. Un prodotto proprio ben fatto! Inoltre è anche molto facile da usare. Lo consiglio a tutti! Eccellente!
Bought a set of bikini for my wife as present. The design and cutting is great and material is soft and comfortable. Overall the quality exceeded my expectation consider its price. However, their could do better in their shipping speed. I almost missed our anniversary.
Ein sehr schönes Kleid! Hab es mir in der Farbe Weintraube bestellt und bin sehr überrascht! Das Kleid kam knapp 2 Wochen nach der online Bestellung bei mir per Post an! Mängel: ein kleiner Fleck im Stoff, Stecknadellöcher sind im Chiffonstoff minimal sichtbar. Sonst wirklich ein wunderbares Kleid mit sauberer Verarbeitung, vorallem wenn man den Preis bedenkt! Vielen Dank für die äußerst schnelle Lieferung!
Avons bien reçu la robe, elle est très bien, j'ai reçu en plus 5 jours avant la date de livraison officielle génial je n'oublierais pas ce site merci et à bientôt
Excellent quality! Keep up with the good work! Thank God I got it in XS since it wasn´t at least too small. Although Westerners, some of us are yet quite small:）
I ordered a dress on January 29,2014. It arrived a month later while I was away for 2 weeks. I was unable to return the dress, which was poor quality, and too late for the reason I ordered it. I requested a RMA and was denied because there is a 7 return policy. They allow themselves a full month to deliver a product and won't extend the same courtesy to their customers. I give them an F.
Thank you so much for the Naruto cosplay, its wonderful! It came three
Weeks exactly after I bought it, which was the amount of time said to come at least, so I thank you
Again. The quality is much higher then I expected it, and it looks really awesome. Thank you!
Abito appena arrivato, è ben rifinito e la qualità è ottima, la produzione e la spedizione sono state effettuate nei tempi previsti.
Veramente bello! Fatto veramente bene. Rigido al punto giusto e molto sexy. La mancanza di pizzi, di strass luminosi. Sono molto soddisfatta, grazie Milanoo.
This was the cutest dress. We bought it for homecoming in the white and it was great! The custom sizing fit perfect and you can't beat the price. I will most definitly buy all my homecoming and prom dresses from Milanoo.com
L'abito e' arrivato oggi, Sono davvero contento, e' identico alla foto. Tessuto morbido. Davvero felice di quanto ricevuto. Raccomando. Grazie mille alla prossima!
Hola Ami me llegaron ayer, y son casi iguales, solo que tienen más plataforma que los de la foto. En cuanto a calidad de material se ven bastante bien, buenos acabados. Ayer los estrené, ya os comento que sí son cómodos.
I ordered the item for a wool jacket as it will be winter here. 1 - Item sent was a synthetic combination of cotton and elastic material. 2 - design of clothing absolutely an inferior copy (design of pockets etc.) 3 - dimensions of items were wrong. It is so short. 4 - Wrong color - Suppose to be coffee colored and it is ORANGE. That's alot of differences. I am really disappointed.
After the ordeal of expecting the coat which I waited for a long while more than 1.5 months and it was not custom made coat, it was to and fro emailing here and there, giving me the push off to someone else with their live chat.
I was willing to give milanoo a go due to the good reviews i see on the site (did a second order before i received the first) Proceed to cancel that today.
I am absolutely disappointed with the coat received. They threw out my paypal resolution saying to check my email. I checked and checked NOTHING was send to me. I have bought many things online and this is the worst experience I ever had. If they were oz based, they will be in alot of trouble. I can't believe whoever wrote those reviews are absolutely in another world I reckon.
From the business
Milanoo is a discount online clothing store based in China. Milanoo sells everything from wedding dresses to women's clothing to shoes and handbags.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Customer,
Please accept my deepest apology for your bad experience. Would you please offer me the order number or the email address you used to place the order I can re-check for you? Customers can always contact us if they are not satisfied with the products, and if there is any misunderstanding during the communication, we can always re-check for you. Looking forward your reply.
With best regards.