Microsoft Store

Be aware if you purchase on the Microsoft store on the new Xbox and the game doesn't install you will be ignored by Microsoft and refused reimbursement

This site can hold orders for many hours before releasing the product (4+ hours so far) Even calling in to customer service is useless.

Everyone i know has had issues with it, why even require us to use this piece of garbage to download games

They have good products, but the also had a software issue. I like the customer service and over all it's ok

If you take your device to Microsoft store for tech support, ask many, many questions before you take it back. Also turn it on & make them show you that they have actually taken care of the problem. Do not leave without making sure that they have done what they said they would do, and that you can actually access your account & device.

I let my Surface on Friday, and picked it up today at Tyson's Corner. The tech proudly told me how the device was now reset & refreshed. He also stated that it should not need updates for a few days. Unfortunately, they had not actually made sure that it was current on updates. Even worse, he did not disable the PIN that they had set on it for their use while working on it. Later in the afternoon when I needed my Surface, I could not sign in without the PIN. In addition, the device needed 35 immediate updates, and the battery was at 25%. That is how my Surface was returned to me after two days with the Microsoft store tech support. I called the store while the device was updating, and the tech who answered assured me that I would have no problem re activating my password in the "sign in options" of the log in page. Meantime, the updates used all the battery life, and I was left w/o access to the device until I was able to recharge it again hours later. Of course, the tech was wrong, and I have been unable to log in to my Surface. It won't allow me to change the log in options. By now, the store is closed since it is Sunday. So I called Microsoft. That was another exercise in futility & added to my frustration. I found the automated phone system to be circular & unsophisticated. After 20+ minutes (and four calls) trying to get it to understand my name and move me to a tech, I selected billing option. After ten minutes on hold, I wasted 35 minutes talking with a billing representative, Mel, who could not help & refused to let me speak to a manager. He simply apologized for the fact that phone tech support is already closed, and he suggested that I call them tomorrow during business hours. Instead of a manager, he offered to give me a website to log my complaint.

When i click install or update it takes sooo much time to update the button then it comes to downloading speed i would give -10/10 it sucks so i have tried everything delivery optimization and more nothing works i even put Microsoft dns in my lan network my lan network has over 50mbps speed improve Microsoft store asap it works poorly and i cant install Minecraft launcher for some reason idk why it happens when i install from Minecraft.net/download it says unable to install 0xUnkownAppInstall and when i try to install from xbox/Microsoft store it says something happend on our end or when i simultaneously click install nothing i mean NOTHING happens fix this now

After changing the windows, I faced some issues with reactivating the MS office 2019, as after I activate it and restart my pc, I have a message that the MS Ofiice didn't activated. What can I do?