business logo of Microsoft

MicrosoftReviews 386

1.5

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Microsoft?
grey star
grey star
grey star
grey star
grey star

Microsoft Reviews Summary

Microsoft's reputation is marred by significant customer dissatisfaction, primarily due to its inadequate customer service. Many users report frustrating experiences with long hold times, unresponsive support, and unresolved issues, leading to feelings of neglect and disrespect. While the company's product quality and range receive praise, the inconsistencies in delivery and support leave much to be desired. Complaints about account access, data loss, and perceived censorship further exacerbate frustrations. Overall, while Microsoft offers valuable products, a critical need for improved customer service and communication is evident to enhance user experience and trust.

This summary is generated by AI, based on text from customer reviews

service
153
value
135
shipping
91
returns
95
quality
134

We monitor reviews for authenticity

Canada
21 reviews
97 helpful votes
Follow Madison S.
Unfollow Madison S.
Share Review
Report Review

It started with Microsoft Ver. 1 and now we all know it as, Windows 7.
Windows is a Computer Operating System created by Microsoft and it is the System we all know, but not all love. Windows is a very functional OS and has a lot more people using it than any other OS.

Date of experience: March 25, 2010