Michael Kors
About the Business
Michael Kors is a globally recognized luxury brand, celebrated for its award-winning designer accessories and ready-to-wear fashion.
Business Highlights
General
Parent Company: Capri Holdings
Year Founded: 1981
Target Gender: men, women
Shipping
Shipping Cost: $9
Free Shipping: sometimes
Free Shipping Detail: for orders over $75 and for members
Returns
Return Policy: free
Return Instructions: all products must be in new, unused condition, with original tags attached and all original packaging and other components included, when accompanied by an original michael kors receipt/invoice or gift receipt
Restocking Fees: no
Sustainability
Sustainability Score: Not Good Enough
Recycling Program: Michael Kors Pre-Loved
Product
Style: luxury, formal, chic, classic
Body Fit: regular
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL), Women's (2XS, XS, S, M, L, XL, XXL, XXXL)
Customer Service
Support Channels: chat, phone, contact form
Support Phone: +1 866-709-5677
Payment Options
Payment Methods: card payments, Paypal, Apple Pay, financing
Buy Now Pay Later: Afterpay
Membership Programs
Rewards Program: TopCashback, Active Junky, Rakuten, Mr. Rebates
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How would you rate Michael Kors?
Reviews Summary
Michael Kors has a rating of 1.2 stars from 273 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Michael Kors most frequently mention customer service, next day and poor quality. Michael Kors ranks 249th among Designer Clothes sites.
service
64
value
63
shipping
49
returns
52
quality
56
Canada 1 review 1 helpful vote
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Worst customer service of a manager in your Vancouver Airport Outlet, unprofessional, disrespectful and uncaring, made me not want to buy MK again
Date of experience: July 5, 2017
Canada 1 review 0 helpful votes
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Not honorable
February 11, 2022
Funny ordered, billed my CC, shipped then call Canada Post to return as they didn't like discount WTF
Date of experience: February 11, 2022
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