• Mental Health Forum

Overview

Mental Health Forum has a rating of 2 stars from 12 reviews, indicating that most customers are generally dissatisfied with their purchases. Mental Health Forum ranks 169th among Forum sites.

  • Service
    4
  • Quality
    2

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Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
How would you rate Mental Health Forum?
Top Positive Review

“The Mental Health Forum regarding Voice Hearing.”

N W.
8/6/22

I learned about MHF through the Intervoice website 5 years ago, I've been a regular visitor to this forum ever since. As a voice hearer I find the forum extremely helpful, many others who share my condition are really great people, I haven't found a more friendlier group of people anywhere else on the Internet. I enjoy sharing my experiences and reading what others have gone through.

Top Critical Review

“Ruled By Gatekeepers”

Matthew F.
6/29/23

Searching for toxic enablement and codependency? You'll feel right at home there as long as your mental health issues are in accordance with the ruling class. Do not under any circumstances express yourself in any way that could possibly offend anyone, ever. You will submit to the hive mind.

Reviews (12)

Rating

Timeframe

Other

Thumbnail of user mattfrantz68
1 review
1 helpful vote
June 29th, 2023

Searching for toxic enablement and codependency? You'll feel right at home there as long as your mental health issues are in accordance with the ruling class. Do not under any circumstances express yourself in any way that could possibly offend anyone, ever. You will submit to the hive mind.

Tip for consumers:
Don't use this site if you ever want to gain your sanity.

Products used:
https://www.mentalhealthforum.net/ is a discussion forum.

Service
Quality
Thumbnail of user pennyl133
1 review
14 helpful votes
March 29th, 2021

Very unprofessional. There are favourite members on this forum where a clear bias is given to them by the staff there. If you are not a favoured member or worse offend a favoured member. Admin will treat you how they want, breaking their own rules. They say you will always be told why you have been moderated and kept informed. Absolute rubbish. They will restrict, ban or take any other action they want with no communication and often no sufficient justification, and no chance to resolve it. Then you are locked out of the forum, your account is still there and you cannot defend yourself or do anything about it.

I don't think the site should be closed down, but some of the admin need to go. Their attitude is appalling. They are dealing with mentally unstable people on this site. They don't seem to care that their actions could push someone over the edge, by isolating the person from the rest of the forum when they perhaps need it most. It is a power trip for some of them. I only wish there were more mental health forums out there. Then people would not have to put up with the pathetic behaviour of the staff on this one. The lack of compassion is staggering.

Many nice members there. They will however defend staff as they truly cannot comprehend the juvenile, nasty behaviour until they find it aimed at them. But when it does happen to you, you will no longer be able to post or say anything about it anyway. A lot of people also unfortunately suck up to the favoured members to keep themselves in a good position on the forum. Understandable but sickening that this is the environment admin have created there.

This site Admin should definitely be investigated. They are in a powerful position and are abusing it

Service
Thumbnail of user austinp209
1 review
2 helpful votes
August 4th, 2022

Well, definitely not a great experience, didn't even want to give it two stars, tried to start a thread but I'm assuming it was automatically deleted because I was looking for interest to decide whether I should do what I've been thinking about for many years which is start business tailored to counselling/therapy/mental health services, but going on reviews I've read I guess that was a little too real for them, I've been on it for a day now and have already been tested by a reply that I have seen before, the one that says "keep your small minded opinions to yourself" with the holier than thou signature so naturally I gave a smartarse response.
I tell myself that the posts there are genuinely people who want help but then 70% of me says this is all just propaganda and trolling. There are definitely some dodgy characters looking for lonely hearts to take advantage of, most of the threads with reply posts are about people struggling in abusive relationships and its always the same person replying to them as far as I can tell.

Thumbnail of user mentalh1
Mental Health F. – Mental Health Forum Rep

Thanks@Austin P. For taking the time to review the forum. Advertising for customers on our forum isn't allowed. We do our best to keep our forum spam free for the protection of our members. Best of luck with your business!

In relation to your description of there being a really small crowd on the site, we are a very active forum with approx 2,000 posts a day being made by the 450 or so members who log in per day. Approximately 2 million people visit the forum each year. We certainly don't believe it's a small crowd.

A team of volunteer moderators actively moderate the forum. If you ever see someone wanting to take advantage of someone else, please report the post/message. There is a report link on every post.

Thumbnail of user jonathanm515
16 reviews
113 helpful votes
December 13th, 2021

I joined this forum in 2016 and back then it was alright with some helpful members to help my mental health. Last summer I started a thread to get help about these funny feelings I had about a family member in their People section. The post got a couple of fairly unhelpful replies but then died off. Just this month though these idiots decided to bring the thread up again and began making very unpleasant comments about me and then calling me a paedophile which was really hurting for me. After over a dozen posts I snapped back at them and BANG! Straight in came a moderator and they removed my thread and punished me. They said that the forum isn't the place to post a thread like that which is rubbish because it says so. First I thought that it was only a warning. They didn't say that now they've put my account on moderation meaning I cannot make any posts unless the moderators are happy which they are not with the posts I make. Following the incident I've really fallen out with the website. There is this other user that's frequently posting false Covid-19 information on there and they never get any punishment for that. Even in frustration after that by letting off anger I reported their posts and guess what? Staff were not bothered with those posts. Get real life support if you need help with problems.

Thumbnail of user krystalj39
1 review
8 helpful votes
February 28th, 2021

Hello,

This site is your worst enemy. Don't go digging too far, explaining your real issues. All they want is light problems, somethings that are like "I feel alone" or "I'm sad" or "Tough breakup...". Basically, like another critic said, this site is handled by snowflakes. If you wonder why this site is so bad, it's because if you explain something in details (too graphic or too triggering) they will flag you.

Now picture this: a young man or woman seeks help but can't go see a doctor for financial or any other issues. She or he struggles deeply and they need to talk it out. They go on this site, pour their heart out, wait until people reply and what to this site do? They flag you and ban you.

If this group of snowflakes reads this critic: how are you guys doing knowing you maybe ruined somebody's life by making them believe what they are going through is so bad that they can't even seek help anonymously? I hope you feel like... well you know the word, sweethearts.

I told you that I would do anything in my power to destroy this site, and I'm only just starting. But to go back on why they are flat-out horrible, it's because they are literally saying "We can't tolerate such posts" or "go see a doctor". Excuse me what? Are you out of your mind?

If you have bad anxiety, harm OCD, eating disorders, you will only make it worse by registering into this site. Do not trust them, do not get involved with them, just completely ignore them and report them if you can. You may think "well they seem to listen and be kind". Yes, the people in the forum or really sweet and I actually got a nice comment, which made me feel better, but the team in charge is horrible, they lack something: respect and common sense. Trust me, they lack even more than just these two things. They just lack braincells.

These types of people are rotten to the core and I mean it. Why? Because they pretend to offer help just to shut the door right in your face. If you want to get some help, I'm sure there's a lot of site on the net better than this one.

They promote people with mental health problems, but only if it's light and "quirky". I swear, if it's too detailed, you will get flagged. You have to negotiate with them to know what to say. They pretend like you can share schizophrenic behavior, but they are lying. If you are too much into details, you will get hurt in the end.

Just think before registering. This is a sign that if you register, it will be a big mistake. If you were curious about whether you should log in or not, then maybe this is your sign: do not. Please.

This site is dangerous for you and other people around you. I maybe strong to ignore their email, but what about others that cried because they thought that even a team made to handle a site with mentally ill people cannot even understand them? Help those people, write a negative review, give a bad grade.

Also! I can't access my account, but it still exists. And that is shady. Be careful.

I will do everything in my power to shut down this site.
And I'll protect people from this site.
Do not register.

Thumbnail of user nicholasw423
1 review
0 helpful votes
August 6th, 2022

I learned about MHF through the Intervoice website 5 years ago, I've been a regular visitor to this forum ever since.

As a voice hearer I find the forum extremely helpful, many others who share my condition are really great people, I haven't found a more friendlier group of people anywhere else on the Internet.

I enjoy sharing my experiences and reading what others have gone through.

Service
Thumbnail of user mentalh1
Mental Health F. – Mental Health Forum Rep

Thanks, N W. For your review. It's great to hear that you find it extremely helpful. We've heard many similar comments from other people who use the forum. We work hard to improve our forum in response to the feedback our members give.

Thumbnail of user kevinv434
1 review
7 helpful votes
June 16th, 2021

Not as much a matter of what you post as much as who is posting it. Huge bias on the staff's end favoring members who have been there longer. Also a rather noticeable size of right wingers and conspiracy theorists. Not a good place to be if you are seeking help.

Thumbnail of user markf1128
7 reviews
42 helpful votes
August 4th, 2020

This site exists as a vanity activity (for those who created it). I'm sure they mean well. But, they're oblivious to the responsibility they have for keeping members safe; their info private, etc. They'll reveal your private info, then claim there's nothing they can do about it because they're "too busy (you should be thankful for their service)." If you chose to leave, they'll make it look like you were banned. They simply *never* put themselves in the members' shoes.

As another reviewer noted (Femme), it's an abusive/toxic environment. I got hit with two very specific rules in my first *12* hours (posting a link as a new member -- which was never disclosed to me as a rule, and discussing medicine, or self-medication. I never understood which was the problem.). When I gently suggested to a mod that the new-member experience would be improved if those specific rules were included in the rules new members are required to read (when registering), I was told I should read the rules(!).

That's how they are. They're not listening. They hold members to extremely high standards, saying "it's to create a safe place." But, when you point out how toxic and gaslighting the staff feels, they brush it off with "we're too busy" or "we're just volunteers" (you're being ungrateful).

I left after just 24 *hours*, seeing the writing on the wall. The moderator urged me to stay and give it more time. I was tempted, but they didn't suggest *why* I should assume anything would be different. It just sounded like "happy talk," a nice hostess. I asked for my account to be deleted. It was *banned*. When I asked for that to be corrected, they said they couldn't. When I pointed out that was a lie, they corrected the matter.

After *all* of that, I asked the mod to thoughtfully consider how I was proven right. I mean, the mod was urging me to stay, like things would be different. My gut feeling was not to trust them. I affirmed my desire to leave. They couldn't even handle that request responsibly. I continued to be entangled with them, in conflict (asking for my personal info to be removed from public view; told they can't -- when can, and did.). The moderator didn't even have the integrity to reply to that question. They don't feel any responsibility there for how they can hurt people.

It's just a horrible place like that. I don't think they're good people. They're totally oblivious to their responsibility for running a forum. They profusely wave around "safe place." But, that means is them moderating the living daylights out of *you*. It's all about *you*. When you point out how the staff is creating an unsafe place, they don't hear it. They'll get huffy about how busy they are, or just volunteers (and don't deserve criticism). But, if you're too busy to compose a post correctly, they've got all the time in the world to mod-edit your post into what they think you should have said.

So, I strongly advise being careful with this site. They appear to have left another forum thinking it would be "fun" to have their own. Just a vanity endeavor. They split that existing community, and are simply uncaring about their responsibility for cultivating a community (especially a community of vulnerable persons). That's not even on their radar (beyond making members appear to be safe to others, which they have endless resources to do.).

If it were any other forum, a forum for car repair, etc, it wouldn't be a big problem. But, it's a site for *vulnerable people* run by people who don't take that responsibility seriously *AT ALL*. They're *defensive* about it. The extent to which they wave around "safe" place" is to control *you*, not them.

You can get hurt there. Trust me, they don't care about that *AT ALL*. I tried to be gentle, suggesting these things, and they were just annoyed. No integrity at all. I asked thoughtful questions, and they were offended.

Thumbnail of user carolw70
13 reviews
156 helpful votes
June 25th, 2018

I was a member there, and was kind of put off by the moderators. One member claimed to be a black person. Her experiences, of course, would be very different than that of the average caucasion. Especially if they live in the U.S.

It was interesting to see that the member posted that she was told by two of the moderators, so far, to not mention race/culture on the forum because it made HER look like a racist.

She finally started using euphemisms to be politically correct? And the new moderator stated, that wasn't appropriate either. How can not mentioning race by using a "euphemism" make a statement inappropriate.

Apparently, this member was being bullied daily by hispanics, caucasions, african americans, and any other race she would encounter in her location. Makes sense when you're black. There's not a day in the US, there isn't someone in the headlines showing prejudice/bigotry toward her kind. Which is why she probably sought help on that forum. Bullying leads to anxiety, depression and in many cases suicide.

Apparently, it made the moderators who are apparently white in the UK/US, very uncomfortable. Looks like they didn't have the balls to do it in the past? But apparently, they put a new moderator named * up to do their dirty work.

That member truly made a difference on the forum. She didn't just talk about herself and her problems. She reached out to the others, and certainly made quite a few of us laugh.

She also posted about how other members PM'd her and assumed she was white, though she posted about her culture since the day she joined several months ago. Upon learning she was black, they either left the forum, or stopped posting. One in particular made a fool of himself (from Florida?) yes, thinking she was white, when she described her experiences in the gyms. I guess that member who made that assumption - also assumed black ladies don't go to the gym or are even looked at by white males.

I wouldn't doubt that the ones that she seemed to make uncomfortable - didn't report her themselves, or say something to the moderators about a black person being on the forum that obviously scared the living sh**t out of their white world.

*Personal information redacted by admin

Thumbnail of user deborahw2004
1 review
0 helpful votes
August 14th, 2022

I have been a member for over 10 years and have found it a superb place. The moderating is not overly strong but enough to make it a safe place. I have lost track of the number of people whose lives have been saved (really!) by being able to talk with others who know how it feels to be desperate and alone.

I am so grateful myself as I have been diagnosed with bipolar and find I have been supported through episodes by very gentle, kind people. I would recommend it to anyone as a safe haven for people to mix in. Try it out?

Service
Value
Quality
Thumbnail of user emmae88
5 reviews
10 helpful votes
February 2nd, 2019

I post now and again there and so far haven't had any problems with anyone, the moderators TiredTina and Mischief have both been kind to me when I got freaked out and messaged them about a concern I had.

Edited to add: they re proving to have a sense of humour over there as well. I derailed a serious thread that was started by one of the admins there and worst that happened was my posts and the other posts that joined in the silliness, posted by other members, got moved to a non-serious section, instead of us all getting yelled at for daring to be silly in a serious thread.

It was a thread about reporting spam, so to be silly I posted a picture of a tin of spam and reported it just to be silly, and as I said nothing bad happened they just moved my silly posts and the other posts that joined in the silliness.

Edit: I post every day now and they don't punish if they know the reason why someone is acting that way is because of their mental health issues.

The only thing that could improve this forum is having a chat room on there imo.

Thumbnail of user sc440
1 review
6 helpful votes
April 1st, 2021

They won't even let you tell a harmless joke. It's DebbieDownerville too often. Very frustrating. On the plus side other mental health forums stink too. That's not really a plus, is it?

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