3 reviews for Mental Health Forum are not recommended
These reviews are not recommended because our content quality algorithms have determined them to be less useful for users researching this business. Our content quality algorithm makes decisions based on a number of proprietary evaluation factors, and is constantly updating and improving over time. Even though these reviews are not displayed by default, they still factor into the overall number of reviews and the average rating for the business.
South Africa
1 review
0 helpful votes

Insensitive and controlling moderaters
September 19, 2024

Having only been on the forum a few weeks and not participated much, I had only replied with some encouraging posts to others. I was busy writing an about me post but wanted to complete it another time so tried to save it as a draft. After i clicked the save as draft i couldnt find my draft anywhere so clicked it again and then a 3rd time. Turns out it doesnt saved it fomr any particular (drafts or recent posts index but only when i clicked the about me again i saw it had in fact saved my post. For this i was banned from the forum, go figure. This is consider " spam". I wrote the admin explaining what had happened as follows...

Hi i was clicking on some posts on the wrong like buttons repeatedly today (not realizing they were the reflection of previous likes, I couldnt understand why didnt show my like but i was not clicking the right button. I also wrote a draft of introducing myself but couldnt find it which may have resulted in to many clicks so sorry. I really appreciate your forum and would be very sad if i could not get the ban from the forum lifted 🙁 thank you

This was the reply
Sorry..., but it appears you were spamming our forum.
Best wishes
Mental Health Forum
www.mentalhealthforum.net

My stomach sank because its so hard to find support anywhere and i was looking forward to using the forum so much
I wish i had read the reviews which showed the moderaters behave in the same way to many ohers...not only th 13 negative reviews which are not rude mostly but quite clear and point out what a counseller would find dismissive and unempathetic behaviur fomr some moderaters. Quite the opposite of what one would expect from a mental health forum. The probelm is clearly the moderaters behaving in this kind of ways are not monitored by a team of psychologist.banning vulnerable people on whim with not investigation and no proof of spam ( because there was none) is a serious breach of mental health practioner ethics. Its extremely sad because so many vulnerable poeple there need encouragment and help. Alot of poepe struggle to find a voice and would have just accepted the dismissive cold unfairness feeling even more hopeless then before. Ive already moved on but ive left this in the hope thats others treated with almost contempt by some of the moderaters clear unmoderated by a committee of professional counsellers. What is even ore concerning is if, had i been on the forum for longer period of time. And established close but anonymous contacts and supportive relations hip. This dismissive alsmot cruel attitude wold have been really devastating. It has given me pause to think about transparency, I will not join any mental health forum where their is such lack of aco$#*!ability for unprofessional and dismissive attitudes ( and as i said i feel a board of psychologists/counsellers should review bans in detials. Especial as mentioned had i beenon the forum a long time and had many trusted relaionships,there would be nothing more abusive frankly than a letter like the one i was sent (known as complete abandonment in psychological terms) ( as proof i have uploaded and attached the email ban letter with date and time. I hope in future there will be legislation or higly recommended practices in the bodies that control professional counselling services, to prevent this blatant unprofessional behaviour. In fact i will report it also to a professional counselling l body in the uk for the sake of others.

Tip for consumers:

no

Products used:

none

Date of experience: September 19, 2024
France
1 review
8 helpful votes

This site is your enemy.
February 28, 2021

Hello,

This site is your worst enemy. Don't go digging too far, explaining your real issues. All they want is light problems, somethings that are like "I feel alone" or "I'm sad" or "Tough breakup...". Basically, like another critic said, this site is handled by snowflakes. If you wonder why this site is so bad, it's because if you explain something in details (too graphic or too triggering) they will flag you.

Now picture this: a young man or woman seeks help but can't go see a doctor for financial or any other issues. She or he struggles deeply and they need to talk it out. They go on this site, pour their heart out, wait until people reply and what to this site do? They flag you and ban you.

If this group of snowflakes reads this critic: how are you guys doing knowing you maybe ruined somebody's life by making them believe what they are going through is so bad that they can't even seek help anonymously? I hope you feel like... well you know the word, sweethearts.

I told you that I would do anything in my power to destroy this site, and I'm only just starting. But to go back on why they are flat-out horrible, it's because they are literally saying "We can't tolerate such posts" or "go see a doctor". Excuse me what? Are you out of your mind?

If you have bad anxiety, harm OCD, eating disorders, you will only make it worse by registering into this site. Do not trust them, do not get involved with them, just completely ignore them and report them if you can. You may think "well they seem to listen and be kind". Yes, the people in the forum or really sweet and I actually got a nice comment, which made me feel better, but the team in charge is horrible, they lack something: respect and common sense. Trust me, they lack even more than just these two things. They just lack braincells.

These types of people are rotten to the core and I mean it. Why? Because they pretend to offer help just to shut the door right in your face. If you want to get some help, I'm sure there's a lot of site on the net better than this one.

They promote people with mental health problems, but only if it's light and "quirky". I swear, if it's too detailed, you will get flagged. You have to negotiate with them to know what to say. They pretend like you can share schizophrenic behavior, but they are lying. If you are too much into details, you will get hurt in the end.

Just think before registering. This is a sign that if you register, it will be a big mistake. If you were curious about whether you should log in or not, then maybe this is your sign: do not. Please.

This site is dangerous for you and other people around you. I maybe strong to ignore their email, but what about others that cried because they thought that even a team made to handle a site with mentally ill people cannot even understand them? Help those people, write a negative review, give a bad grade.

Also! I can't access my account, but it still exists. And that is shady. Be careful.

I will do everything in my power to shut down this site.
And I'll protect people from this site.
Do not register.

Date of experience: February 28, 2021
Arizona
7 reviews
42 helpful votes

Do not trust this site with your personal info (or even your self)
August 4, 2020

This site exists as a vanity activity (for those who created it). I'm sure they mean well. But, they're oblivious to the responsibility they have for keeping members safe; their info private, etc. They'll reveal your private info, then claim there's nothing they can do about it because they're "too busy (you should be thankful for their service)." If you chose to leave, they'll make it look like you were banned. They simply *never* put themselves in the members' shoes.

As another reviewer noted (Femme), it's an abusive/toxic environment. I got hit with two very specific rules in my first *12* hours (posting a link as a new member -- which was never disclosed to me as a rule, and discussing medicine, or self-medication. I never understood which was the problem.). When I gently suggested to a mod that the new-member experience would be improved if those specific rules were included in the rules new members are required to read (when registering), I was told I should read the rules(!).

That's how they are. They're not listening. They hold members to extremely high standards, saying "it's to create a safe place." But, when you point out how toxic and gaslighting the staff feels, they brush it off with "we're too busy" or "we're just volunteers" (you're being ungrateful).

I left after just 24 *hours*, seeing the writing on the wall. The moderator urged me to stay and give it more time. I was tempted, but they didn't suggest *why* I should assume anything would be different. It just sounded like "happy talk," a nice hostess. I asked for my account to be deleted. It was *banned*. When I asked for that to be corrected, they said they couldn't. When I pointed out that was a lie, they corrected the matter.

After *all* of that, I asked the mod to thoughtfully consider how I was proven right. I mean, the mod was urging me to stay, like things would be different. My gut feeling was not to trust them. I affirmed my desire to leave. They couldn't even handle that request responsibly. I continued to be entangled with them, in conflict (asking for my personal info to be removed from public view; told they can't -- when can, and did.). The moderator didn't even have the integrity to reply to that question. They don't feel any responsibility there for how they can hurt people.

It's just a horrible place like that. I don't think they're good people. They're totally oblivious to their responsibility for running a forum. They profusely wave around "safe place." But, that means is them moderating the living daylights out of *you*. It's all about *you*. When you point out how the staff is creating an unsafe place, they don't hear it. They'll get huffy about how busy they are, or just volunteers (and don't deserve criticism). But, if you're too busy to compose a post correctly, they've got all the time in the world to mod-edit your post into what they think you should have said.

So, I strongly advise being careful with this site. They appear to have left another forum thinking it would be "fun" to have their own. Just a vanity endeavor. They split that existing community, and are simply uncaring about their responsibility for cultivating a community (especially a community of vulnerable persons). That's not even on their radar (beyond making members appear to be safe to others, which they have endless resources to do.).

If it were any other forum, a forum for car repair, etc, it wouldn't be a big problem. But, it's a site for *vulnerable people* run by people who don't take that responsibility seriously *AT ALL*. They're *defensive* about it. The extent to which they wave around "safe" place" is to control *you*, not them.

You can get hurt there. Trust me, they don't care about that *AT ALL*. I tried to be gentle, suggesting these things, and they were just annoyed. No integrity at all. I asked thoughtful questions, and they were offended.

Date of experience: August 4, 2020
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