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  • MeliDress

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Overview

MeliDress has a rating of 1.2 stars from 41 reviews, indicating that most customers are generally dissatisfied with their purchases. MeliDress ranks 2413th among Women's Clothing sites.

  • Returns
    2
  • Quality
    2
4
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • I order a top, 3 weeks later a got a Defective Top.It was sewn wrong and can not be worn.
  • I have filed a complaint with PayPal, no package in over 2 months.
How would you rate MeliDress?
Top Positive Review

“Good website”

Yu S.
5/17/18

I ordered this for my daughter and it came within 2 weeks and its adorable. I was scared thinking this one of those Instagram tricks but I was wrong. The clothes have high quality & worth it order. Thanks melidress

Top Critical Review

“Horrible... CROOKS!”

Shea W.
8/23/20

Refused to return and replace a defective/ripped dress which is obviously unwearable. Took them 2 weeks to respond to my countless emails and subsequent pictures I'd included in the emails showing the ripped dress. Then they finally responded that they're unable to do any returns... they can only give me a coupon for a discount to "reorder the garnet." ARE YOU EFFING KIDDING ME? What kind of horse manure is THAT?!? Don't throw your money away and order elsewhere online folks!

Reviews (41)

Rating

Timeframe

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Reviews that mention popular keywords

3 weeks (3) 2 months (3) not order (6)
Thumbnail of user sheaw8
1 review
0 helpful votes
August 23rd, 2020

Refused to return and replace a defective/ripped dress which is obviously unwearable. Took them
2 weeks to respond to my countless emails and subsequent pictures I'd included in the emails showing the ripped dress. Then they finally responded that they're unable to do any returns... they can only give me a coupon for a discount to "reorder the garnet." ARE YOU EFFING KIDDING ME? What kind of horse manure is THAT?!? Don't throw your money away and order elsewhere online folks!

Thumbnail of user ashleyj213
1 review
1 helpful vote
January 28th, 2020

This place is a huge rip off. I ordered over $130 worth of clothing items and they all were of poor quality and had a bad smell. I could barely fit into a few of the items even though they were the same size as some of the others. I emailed them and asked to send the items back for a refund and they told me they are not in favor of returns because it is too high and that I should accept a 15% discount. Like why would I reorder from you again if I didn't like the clothes the first time. SMH

Thumbnail of user carolines205
1 review
0 helpful votes
August 2nd, 2020

I have filed a complaint with PayPal, no package in over 2 months. Tracking gives no valud updates and unhelpful responses from company email.

Thumbnail of user ks838
1 review
2 helpful votes
February 6th, 2020

I ordered my dresses on 1/25. They took my money immediately. Its 2/6 and nothing has been shipped or even addressed. I asked for my money back and to cancel the order two times -1/30 and 2/1. No response and no shipment. Please reconsider if you order from this place. They stole my money.

Thumbnail of user lesliew236
1 review
1 helpful vote
June 9th, 2020

I ordered a dress over 2 months ago. I've emailed customer support to find out where it is. A month ago they replied now they have stopped replying. Also, the tracking is fake. It says it landed at an airport that does not exist. Do not use this site. FAKE FAKE FAKE

Thumbnail of user yus254
3 reviews
10 helpful votes
May 17th, 2018

I ordered this for my daughter and it came within 2 weeks and its adorable. I was scared thinking this one of those Instagram tricks but I was wrong. The clothes have high quality & worth it order. Thanks melidress

Service
Value
Shipping
Returns
Quality
Thumbnail of user ellenr160
1 review
1 helpful vote
July 6th, 2020

They have not acknowledged several emails asking for help with returning a shirt that did not fit. They do not have a telephone number for customer service. Do not recommend

Thumbnail of user tinav83
1 review
0 helpful votes
August 1st, 2020

If I could give this a 0, I would. Looks like an American company, however it's in China. It says that they have a guarantee return, however, that's not the case.

I bought 3 items back in April 2020, did not receive items until July 10,2020. 2 of the items were ridicuously small and I tried to return. I did email and received a response, they said it would take 4-8 weeks to receive back and issue refund. Tried to tell me to "GIVE" the clothes away and they would give me 20% off next purchase.
I told them I was NOT interested in a discount and wanted my $$ back. They then offered $12 on a $79 purchase( I am keeping a dress, so $12 on a $42 purchase) I didn't want to take it, and they said the shipment back to them in China is on me. The cheapest way to send would have cost me $25.

I ended up just taking the $12 so I wouldn't have to track it for 2 months.
Very disappointed. The clothes are NOT good quality. Don't waste your $$. I could have bought quality clothes on sale at Ann Taylor that would last years.
Will never buy from them again.

Tip for consumers:
long shipping from China, return policy horrible, they try to offer a future coupon, or give you 1/3 of the price. If you want to return, shipping back to China is your responsibility, and 2 blouses were $25 in postage. Sizes run small, poor quality. Better quality at Old Navy or Target

Products used:
1 dress, 2 blouses

Service
Value
Shipping
Returns
Quality
Thumbnail of user jennyr170
1 review
0 helpful votes
July 3rd, 2020

I placed an order on June 6th, and now it is July 3rd and I still don't have it! I'm never ordering from there again!

Thumbnail of user karens1687
1 review
0 helpful votes
July 14th, 2020

SCAM YOU WILL NEVER GET ORDER, TERRIBLE CUSTOMER SERVICE IN CHINA. I HAVE EMAILED AT LEAST 10 TIMES AND NOTHING! STAY AWAY, BAD!

Thumbnail of user laurels29
1 review
3 helpful votes
September 29th, 2018

This is by far the worst transaction I have ever made. The items are such junk, I mean seriously I could kick myself for ordering this stuff, I guess you live and learn. They're return process is too arduous to initiate so I'll suck up the $70 as a loss and lesson learned. Just take my advice and do t order from here. It looks like children made this stuff.

Thumbnail of user denisef77
1 review
5 helpful votes
March 7th, 2018

I rarely write reviews but after reading these reviews I was truly SHOCKED! I ordered from Melidress not once, but twice one day apart 2/5/18 & 2/6/18. My first order was shipped out the very next day, and when I showed my daughter in law that they had plus size she wanted the Pink two piece and the Champion one piece so I ordered it the following day. Again, it was shipped out the very next day. Guys I received both orders within a week. By way of UPS with tracking provided. I did pay the extra $10 for express shipping, but that wasn't even a lot. I also received a discount of $11 off on my second order. This is not a fake review and I do not work for the company. I live in the US. I've uploaded pics of some of my items. If I had to say anything negative at all about my experience it would only be that the button up shirts run a tad bit small. When I say a tad bit, I mean you can get in it and button it up but it's just a little snug fitting.

Service
Value
Shipping
Thumbnail of user patm225
1 review
5 helpful votes
May 1st, 2018

I received my order finally after 3 weeks. They have stolen photos of someone else's clothing. What I received was nothing like the picture in Fabric or in the Style, it was packaged as assembly line manufactured and it came from China. People you will be throwing your money away. This is A scam and a Fraud, please be warned and know you will get nothing from this Company but a loss of your hard earned Dollars

Thumbnail of user bethg98
1 review
3 helpful votes
June 9th, 2019

Ridiculous! I placed my order three weeks ago and haven't received anything yet. And I JUST received a $25 refund from my order that want to my PayPal account... ok? What about the OTHER $380 worth of items? I don't have the money to wait for a month or two to see if things fit or get refunded if they don't!

Thumbnail of user christalm6
1 review
2 helpful votes
May 29th, 2019

I ordered a bikini and didn't receive a confirmation email so I tried to contact them but just got the same automated response. They claim on their Facebook page that they get back to you in 24 hours, but I haven't heard a peep from them and it's been 5 days. Is there not a way to report them to Facebook to remove their page and stop scamming people?

Thumbnail of user nigeraw
1 review
6 helpful votes
May 22nd, 2018

So something I now realized... never trust a website that doesn't have pictures of their garment OFF of a model and outside of an actual studio (websites who only have pics of the garments on random people). I ordered a camp jumpsuit from them, not only was the material super cheap, they never sent a confirmation email, and when I emailed them they kept sending me the same message in response.

Thumbnail of user moniqueb31
1 review
7 helpful votes
November 23rd, 2017

The absolute worst online shopping experience that I have ever had! They really like to play games as if they're going to return an item for you by asking for pictures descriptions account number and so on and once you submit it to them they'll ask you the same thing again with no intentions on following through with the return. This company is an absolute fraud do not spend a dollar here

Thumbnail of user denisea125
1 review
1 helpful vote
June 8th, 2018

Worst $65 I've EVER SPENT. VERY VERY VERY poor quality... cheap fabrics. Nothing like the pictures shown & packaged very messy. Not to mention it took 3 weeks to receive my items from China (which was not mentioned). Their website was "shut down" after I placed my order so I could not track my package. DON'T DO IT PLEASE SAVE YOUR MONEY! I rate this company NEGATIVE ZERO

Thumbnail of user giag7
1 review
0 helpful votes
July 7th, 2018

This Company is horrible I will never order from them again! It took me almost a month to finally find out where my packages were they claim I never did a order so I had to email receipt over and then finally a week later they claim my package was destroyed in customs lol! Dont order from them Try Roaso or Rosyella they are legit an your items come fast an they provide you with multiple updates.

Thumbnail of user elizabeths576
1 review
1 helpful vote
June 4th, 2019

No contact about product shipped. No contact after asking when or details of shipping and ultimate burn, no product. Just took my $. Ugh.

Thumbnail of user yvonneb81
1 review
4 helpful votes
May 10th, 2018

I order a top, 3 weeks later a got a Defective Top.It was sewn wrong and can not be worn. I sent pictures and Melidress just offered me a 15% on next purchase. I will never order again as I lost $25 On this order. They refused to replace this Defective product... My advise, DO NOT ORDER FROM MELIDRESS as you are stuck with whatever they send. I disappointed. Also, didn't know item was coming from China... BUYER BEWARE.#NEVERAGAIN

Thumbnail of user kodil
1 review
3 helpful votes
October 22nd, 2018

I placed my order 10/1/18 and it is 10/22/18 and can't get a response from them and don't know where my order is. They are awful! I am extremely worried (based on these reviews) about the quality should it ever arrive. I wish I would have looked at these reviews before ordering. :(

Thumbnail of user debram230
1 review
0 helpful votes
November 6th, 2018

The material of the coat I bought is like baby pajamas. It is unlined. The cuffs are sewn unevenly.The zipper is extremely cheaply made and barely functions; it will probably break after a couple of uses.The cut is nothing like in the photo; the pockets puff out at an unflattering angle and it basically looks like a giant panda costume. Very, very unhappy and the seller will not pay for return shipping. Buyer beware -- this company is in China and they will do anything to not have to accept a return, even when the item qualifies according to their return policy on their website.

Thumbnail of user nicolab39
1 review
0 helpful votes
August 18th, 2018

Bought my items in March 2018 and I still have not received it. They claim it came to the USA but don't know why I didn't get it

Thumbnail of user pearletted
1 review
7 helpful votes
February 16th, 2018

I totally agree with all that this company is a scam, scam. I ordered a shirt, got it but the size was wrong. I knew that Asian sizes run small, so I specifically ordered a large, but still got a small. Made contact with a Mandy at asked about exchanging for a different size and was told that they basically frowned on exchanges and that they would offer me a 15% discount. I said I don't want your discount, all I asking for is the return address so I can exchange the shirt and I would be returning the shirt at my expense. This back and forth conversation has been ongoing for over a week and I still don't have a return address. This company is rotten to it's core, so I went on Face Book where they advertise and warned folks about doing business with this rotten company. Please pass the word to all your friends, never do business with these pathetic clowns!

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1.2
41 reviews
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