• Meaningful Beauty

Meaningful Beauty

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Overview

Meaningful Beauty has a rating of 1.42 stars from 34 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Meaningful Beauty most frequently mention customer service problems. Meaningful Beauty ranks 1183rd among Skin Care sites.

  • Service
    21
  • Value
    18
  • Shipping
    18
  • Returns
    17
  • Quality
    20
Positive reviews (last 12 months): 0%
Positive
0
Neutral
1
Negative
21
4
See all photos
How would you rate Meaningful Beauty?
Top Positive Review

“Loyal Customer”

Sandra C.
7/7/22

I started using Meaningful Beauty about 4 months before my wedding in 2015. I had the usual wrinkles... mostly worry lines on my forehead, a few lines near my eyes and my neck needed toning. But like every woman, it was about finding a great moisturizer along with a line of skincare products I could afford. I spent nearly a year traveling on the road in a semi truck so easy and convenient was a plus. I absolutely love the soft feeling of my face after I cleanes and moisturize. What I REALLY appreciate is the convenience of choosing the products that come in my shipment, the cost depends on my order and billing is divided into three manageable payments. I started with the trial gift set and evolved over the years to products that fit my needs. If I choose to skip a shipment... NO PROBLEM! Customer service is always very helpful when it comes to making ANY changes; whether it's product or billing. Believe me I miss it if ever I have to delay my order. I was 58 when I started using MB so I've tried and spent insane amounts of money on "the next best thing" by "the next best celebrity and product" for over 50 years. Last year I was diagnosed with stage 3 metastatic breast cancer. If there was ANYTHING that hepled in every area [face, neck, chest and body] and helped me feel beautiful it was MEANINGFUL BEAUTY. Now, at age 65 I don't know what I'd do without it! (Picture #1 is 6 months after my wedding, Picture #2 was taken 7/7/22)

Top Critical Review

“BUYER BEWARE! TRIED TO CANCEL...”

Hope H.
8/22/22

Buyer beware! I called the company and tried to cancel and I thought that the cancelation went through without issue. The representative made me believe that the "membership" cancelation was taken care of. Then a few months later I see a charge on my statement WITHOUT any product shipped to me. I called. Y credit card company and disputed the charges. Now they are sending the account to collections. Cindy Crawford should reconsider having her name and brand associated with this company. Shameful!

Reviews (34)

Rating

Timeframe

Other

Thumbnail of user hopeh146
1 review
21 helpful votes
August 22nd, 2022

Buyer beware! I called the company and tried to cancel and I thought that the cancelation went through without issue. The representative made me believe that the "membership" cancelation was taken care of. Then a few months later I see a charge on my statement WITHOUT any product shipped to me. I called. Y credit card company and disputed the charges. Now they are sending the account to collections. Cindy Crawford should reconsider having her name and brand associated with this company. Shameful!

Tip for consumers:
Do not buy any products on a recurring monthly charge.

Products used:
Did not receive the product that was charged to my account after believing that I had canceled.

Service
Value
Shipping
Returns
Quality
Thumbnail of user michellem3471
1 review
28 helpful votes
January 30th, 2022

The products come in lovely packaging and there is a lot of raving reviews all over the media, but that's all they are. (at least in my opinion) I have tried many skin care products in the past ten years. I won't label which ones I have found that "actually work" on this review because I don't want this post to be about promoting other products. But I will say this, meaningful beauty is not worth the money and the product is so-so.

Don't waste your money.

Service
Value
Shipping
Returns
Quality
Thumbnail of user karissal18
1 review
7 helpful votes
July 30th, 2023

Whatever you do, DO NOT BUY THIS PRODUCT! Honestly the product it self isn't terrible, definitely not worth the money, also no difference is results and I've been on this product for 2 months( not on purpose, they secretly sign you up for a subscription). I did the 30 day trial and they find ways to charge you. Customer service is terrible and rude. Very disappointed that Cindy Crawford is behind this scam!

Tip for consumers:
Don’t waste your money!!!!!

Service
Value
Shipping
Returns
Quality
Thumbnail of user donnaelaine56
1 review
1 helpful vote
January 16th, 2024

I have used any meaningful beauty for going on 4 years. Have always loved the product itself. However, the packaging the pump on the anti-aging day cream doesn't work. I reported that to HR to the company over a year ago and so I stopped using it. They replaced it but it was the same issue. So I stopped using it. I recently ordered it again and the same thing the pump doesn't work. So once again I called to report it to HR. I should be simple to listen to your customers and make adjustments as needed Other than that, I'm very happy with the product.

Products used:
Facial, body products.

Service
Value
Shipping
Returns
Quality
Thumbnail of user wendyp697
1 review
15 helpful votes
May 23rd, 2023

My skin feels did not feel clean at all, it actually broke my face out. When I called for my refund, you don't actually get a full refund because you have to pay for the shipping back to them. I was told that I still had a balance that I would be charged, I had to wait 18 minutes on hold to speak to someone that could speak fluent English to finally get the issue resolved would not recommend this

Service
Value
Shipping
Returns
Quality
Thumbnail of user constancef87
1 review
9 helpful votes
December 20th, 2023

This company practices unethical business practices. They automatically enrolled me in some membership that charges my card without my permission. DO NOT BUY!

Thumbnail of user sandrac2223
1 review
8 helpful votes
July 7th, 2022
Verified purchase

I started using Meaningful Beauty about 4 months before my wedding in 2015. I had the usual wrinkles... mostly worry lines on my forehead, a few lines near my eyes and my neck needed toning. But like every woman, it was about finding a great moisturizer along with a line of skincare products I could afford. I spent nearly a year traveling on the road in a semi truck so easy and convenient was a plus. I absolutely love the soft feeling of my face after I cleanes and moisturize. What I REALLY appreciate is the convenience of choosing the products that come in my shipment, the cost depends on my order and billing is divided into three manageable payments. I started with the trial gift set and evolved over the years to products that fit my needs. If I choose to skip a shipment... NO PROBLEM! Customer service is always very helpful when it comes to making ANY changes; whether it's product or billing. Believe me I miss it if ever I have to delay my order. I was 58 when I started using MB so I've tried and spent insane amounts of money on "the next best thing" by "the next best celebrity and product" for over 50 years. Last year I was diagnosed with stage 3 metastatic breast cancer. If there was ANYTHING that hepled in every area [face, neck, chest and body] and helped me feel beautiful it was MEANINGFUL BEAUTY. Now, at age 65 I don't know what I'd do without it!
(Picture #1 is 6 months after my wedding, Picture #2 was taken 7/7/22)

Products used:
Skin care products

Service
Value
Shipping
Quality
Thumbnail of user doloresk67
1 review
7 helpful votes
November 21st, 2023
Verified purchase

Tried the night cream for the first time last night. Woke up with a swollen itchy face. One eye lid puffy and stinging. Almost like a chemical burn. Returning.

Thumbnail of user gretheld
1 review
1 helpful vote
April 2nd, 2024

The products are not good, the company forces you to pay for a subscription that you did not want and when you call they serve you in a disrespectful manner. What a shame for Cindy Crawford. No wonder there are so many disputes reported to the Better Business Bureau and ongoing lawsuits alleging harassment of individuals.

Products used:
Only 3, I gave up the others, I didn't like the results.

Service
Value
Shipping
Returns
Quality
Thumbnail of user lucianevgarcia
1 review
7 helpful votes
December 20th, 2023

The title says it all. I did ONE buy purchase and suddenly, the next month was being charged again. Apparently it is a membership, which I never did authorize. Then they had the audacity to not provide the paper to print for the return so I can be refunded. I have to wait for the product to arrive, pay the stamp to return it, and wait for them to return my money. Dishonest conpany to say the least.

Service
Value
Shipping
Returns
Quality
Thumbnail of user yerlikam1
1 review
8 helpful votes
January 16th, 2024

I'm glad to see that I'm not the only customer with the same issue. Somebody needs to do something about it. After I placed my original order, they sent I guess a replenishment which I never received. So when I saw the charge in my credit card I disputed and the bank got me my mi ey back and now they still want to tell me that so have to pay the Balance for something that I never received. They are reporting me to a collection agency still. Never seen that with any other company in my life. They are nothing but a scam

Service
Value
Shipping
Returns
Quality
Thumbnail of user lorrainej165
1 review
7 helpful votes
February 25th, 2023

My husband purchased a starter kit of Meaningful Beauty for me for Christmas. He spoke to the representative after seeing an infomercial. I have post cancer treatment skin and he wanted to help me. The representative assured him there would only be the 1 purchase and no reoccurring charges, however, 1 month later a package was received in mail with a $254 bill that they charged to his debit card without authorization. He contacted the company and was assured the order would be returned to his card, once he returned the unauthorized order. This was done, however, no refund was given and he had to contact fraud department of his bank.
2 months later he got another bill. He called and they said they would correct, since they could see the return as of 1 month ago. Thus far we are still awaiting correction.

The product is decent, but not worth the hassle of recurring unauthorized charges. Buyer Be aware

Tip for consumers:
Look out for auto renew

Products used:
Starter kit Meaningful Beauty

Service
Value
Shipping
Returns
Quality
Thumbnail of user angelw238
1 review
16 helpful votes
August 10th, 2023

This company charges you unexpectedly outrageous prices! I canceled the membership as I was charged less than 30 days after receiving their product which wasn't good at all! Then I'm told I still have a bill for over $300! I told them that there products do not advertise for that amount at all. The representative said it's in the fine print. I said it's definitely not because I read all if it because I was concerned that something like this would happen. That representative then says I'm sorry about that! I said wow us all I can say at this point! This company is taking your money without your knowledge for their products and charging alot more than advertised! I pray my money is refunded! I screen shot the entire conversation in case my bank needs proof as I will be disputing these charges!

Service
Value
Shipping
Returns
Quality
Thumbnail of user clarar37
Clara R.
514 reviews
610 helpful votes
August 26th, 2018

Not to special yet not to bland. Like gordan ramsey going from resturant to restaurant checking out everything. Meaningful beauty really isnt the good yet not bas

Thumbnail of user racheld968
1 review
34 helpful votes
March 22nd, 2022

Do not sign up for this product as they will not let you cancel. They will claim that they never got your cancellation and try to keep charging you for product that they never shipped. Worst customer service ever.

Thumbnail of user alexandrad190
2 reviews
0 helpful votes
April 22nd, 2024

The rest of the products. I thought they were ok. A little on the expensive side for what you get. The Aging Cream on the other hand completely BURNED my face! This picture is on day 3 of the burns. Never had a reaction like this before. Save your face and test all products to play it safe. Never looked like this before..

Quality
Thumbnail of user bridget.shimp
1 review
8 helpful votes
September 13th, 2023

Terrible! So misleading. My skin is worse! I actually had fairly nice skin before using. Do not purchase. Cindy Crawford probably has enough money not to scam people. She is a disappointment. Trying to cancel is like a full time job.

Tip for consumers:
Just terrible!

Products used:
All of them!

Service
Value
Shipping
Returns
Quality
Thumbnail of user maryc3537
1 review
26 helpful votes
March 16th, 2022

My sister recommended that I try Meaningful Beauty, so I ordered the sample kit. They automatically enroll you in a monthly delivery thing. This all transpired around Christmas, and I am extremely busy with my job in December, so I didn't pay much attention to it. I was not a big fan of the products, and the kit was very expensive. So in January when I got the first auto renewal kit, I thought I would cancel my subscription and give the kit to my sister. Then I started a new job, my mother got sick and I forgot. They charged me again in February, so I thought I would definitely call and cancel when I received that order. Well it didn't come, and didn't come, so today I took the time while at work to call to cancel and let them know I had not received the kit for February. They informed me that the kit I received in January was a 3 month supply so they would charge me again in March for that same kit and they would not take the kit back (I had not had time to give it to my sister) because I was passed my 60 day return limit. No where in the shipment did it say 90 day supply or I would be billed in 3 monthly payments. I am so mad and frustrated right now. I told her to cancel my subscription and she said she would but they would still take that last payment in March. I have since unauthorized them to take payments from my PayPal, but she says they will continue to send me statement. I think this company is a hoax to get people wrapped into a sub par product with and high cost and then make it hard for them to get out of the subscription that they automatically sign you up for. Don't waste your money on this product!

Tip for consumers:
Don't let them get you caught up in their dirty ways of doing business and trapping people.

Products used:
None of the products, they made my skin break out

Service
Value
Shipping
Returns
Quality
Thumbnail of user trudyt60
1 review
1 helpful vote
February 11th, 2024

I canceled the subscription and was told I did not owe the remaining 80.21 but they will hound you for it until doomsday..

Service
Value
Quality
Thumbnail of user ceresjohn08
1 review
7 helpful votes
June 19th, 2023

Gave me a horrible skin rash and scared my face spent thousands of dollars at a dermatologist to help clear my skin but have permanent damage

Thumbnail of user juanitaf70
1 review
23 helpful votes
February 24th, 2022

Your company is a fraud Fraud FRAUD I Want my money back ASAP! INEVER ORDER MORE YOU TOOK 85.00 $ FROM My BANK WITHOUT MY PERMISSION. RETURN MY MONEY I WILL CONTACT POLICE AND MAKE A FRAUD BECAUSE YOU BASICALLY STOLE MY MONEY. I CONTACT SOMEONE TODAY THEY TELL ME THEY DONT HAVE MY NAME ON ANYTHING. IMAGINE THAT BUT YOU DO KNOW MY NAME N TO TAJE MY MONEY OUT OF NY BANK ACCOUNT. RETURN MY MONEY ASAP JUANITA FRIAS TREVINO 1814 Decatur Houston Tx 77*******440

Thumbnail of user juliehall6360
1 review
5 helpful votes
November 7th, 2023

I'm a new customer and sadly didn't read reviews before buying. I've used about a week and my face is or was burning before I stopped using is. Now my face is dry and flaking really bad. No amount of moisturizer helps. I canceled subscription so I hope they really did cancel it.

Products used:
I bought the starter pack

Service
Value
Shipping
Returns
Quality
Thumbnail of user deem542
1 review
1 helpful vote
January 9th, 2024

The only thing that kind of worked was the dark spot corrector and that was even disappointing. Waste of money!

Products used:
All

Service
Value
Shipping
Returns
Quality
Thumbnail of user barbarao1013
1 review
9 helpful votes
May 8th, 2023

After I received my trial order I noticed a charge for over $96. When I contacted them I was told that this was a membership! When I canceled I later was told I had to pay $250+ but they wouldn't send the product! REALLY? How dishonest is this!

Thumbnail of user andreag1139
1 review
7 helpful votes
May 29th, 2023

Not a clean product and if you want a product that is not laden with chemical, this is not it. The customer service is also terrible and they make it difficult to return their products.

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About the business

Diminish visible signs of aging with Meaningful Beauty? Skincare products by Cindy Crawford - the anti-aging system with revolutionary antioxidants.

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1.4
34 reviews
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