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MDG Reviews Summary
MDG has a rating of 3.7 stars from 5,387 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MDG most frequently mention customer service, fast delivery and payment plan. MDG ranks 3rd among Electronics sites.
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My item arrived in a timely matter. Working with customer service is very easy. Everyone that I talked with was very knowledgeable about what was going on with my order. Everything works great.
You have to link your bank account which I dont like at all. I also dont like that I couldnt set up my payments on a credit card. From start to finish it took give or take 2 weeks to get my item. The product was in excellent condition when it arrived and works just like it should. So Im satisfied.
Thank you for your feedback and we're sorry if this left you with a negative experience. We take money directly from your bank account via pre-authorized payments and that's why you couldn't set them on a credit card. Enjoy your items and please let us know if we can help in the future.
Haven't let me down yet, easy to order. Very Informative on payments and how it works. The only thing I don't like is UPS because UPS doesn't give you a time of day when they're actually coming to drop off your order and that's what happened to me I have to wait until the following week to go get my item
It was excellent very friendly and efficient and I would highly recommend MDG to friends and family. Even the shipping was fast
Thanks for the awesome review. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.
From the very first my business was made important. My contact Mary was always helpful, polite, stayed on top of my requests, and was intelligent and easy to speak with. Payments were altered to coincide with my cash flow. I am happy with my treatment and will be doing more business in the near future.
Great products at a great cost but the process and delivery is way to long
Bank Verification, emails, phone calls,
They need to come up with a better system
Thank you so much! As we're an online company we must take precautions when lending to prospective customers and we're sorry if this left you with a negative experience.
We're listening carefully to your feedback to make us better. We're here for you anytime.
I had the best service ever. They treated me with respect... I received my items really quickly... I am extremely happy with my experience
Thanks for the awesome review. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.
Haven't received the item yet to make final decision. Will gladly ad to comments after that time. So nothing more to say at this time so far all contacts have been fine.
Thank you for your review, we appreciate the feedback.
I am totally satisfied with the service except the delivery service was unacceptable because the courier service driver
Thank you for your feedback and for bringing this to our attention. We will use your feedback to make us better.
I've had all great experiences with MDG. Quality of product is always amazing the customer service is amazing.
Thank you for your feedback, we hope everything continues to run smoothly for you.
Everyone one was easy to deal with, but your mobile website is not the friendliest lol that was really my only issue.
Thank you for your feedback and for bringing this to our attention. We will use this feedback to make us better and improve our mobile website.
The salesperson I dealt with, Ivan, was incredible. He answered all of my questions and followed up with me very quickly. The delivery was delayed by one day but that was fine with me. I love my new laptop. I would highly recommend Ivan be rewarded in some fashion for his wonderful service to me.
Thank you! We will let him know about your experience! As a matter of fact, please let us know what we can do for you in the future.
Good experience I look forward to working with them again I haven't received my furniture yet but I'm sure it's good quality
Thank you for your feedback, we hope everything continues to run smoothly for you.
Fast shipping and great deal. Will definitely buy from them again. Wish they had more selections to order from.
Thank you very much for your review. We work really hard to offer the best services. Also, we're attending to your needs and always looking to update our inventory with new items. Please let us know if we can help in the future.
All the reps from every department from sales and finance to verification were extremely helpful and polite. The only complaint I could possibly have were that they sometimes left me on hold for quite awhile but honestly that was a non issue and I am very satisfied with my experience and purchase. Thank you MDG!
Thank you so much for your review. It’s important to us that our customers are more than satisfied and we're sorry to hear you waited on hold to be served. We apologize.
As a matter of fact, we hope to continue this relationship in the forthcoming years.
I applied got approved, told to make my first payment I did that within 24 hours of approval has now been 5 days and still they apperintly are waiting on a second verification. All documents where sent. I was informed they would call me within 72 hours ( 3 days) to confirm. Shipping details ect. No calls so I have now called 5 times to figure out what's going on only to be told multiple things as well to first it was getting shipped Monday then was changed to Tuesday then changed to thursday. I keep calling to figure out why the hell I made my first payment almost a week ago and yet my order is still pending to be approved for a second time. Now I am reading reviews that people where also put into my position then forced to pay multiple payments plus shipping befor receiving there products. That being said If I'm.not called Monday and my order is not sent out I will be canceling getting a refund ( legally they are obligated to refund you) and being done. But if Monday comes I get a call and my order is shipped this review will be changed. Until then I feel like I have been shamed.
Thank you for your feedback and we're sorry if this left you with a negative experience. The Standard Processing time for Verification to review the Order is two-three business days.
Additionally, looks like you spoke with an agent and confirmed shipping details. If you have additional concerns please give us a call at 1-800-906-0976 ext 341
Call me I will tell you if you give a damn. You have not entered my last two years of payments with Credit Bureau. WTF is that?
Thank you for your feedback and we're sorry to hear you're not satisfied. We recently started to report all payments. To follow up, please give us a call at 1-800-906-0976 ext 340 or send us an email at finance@mdg.com.
I will definitely continue my shopping here in the future I appreciate the speed in which my order was filled. I will be recommending this to all of my friends
We are grateful that you took the time out to leave us this review. Your satisfaction means a lot to us. We're here for you anytime.
Excellent! On my first order I had a full hip replacement, and couldn't put my furniture together. The delivery guy actually helped me. Lol. Cant say anything bad. Just incredible company.
Thank you! We truly appreciate your business. Please let us know if we can help in any way in the future. We're looking forward to serving you again.
From the business
MDG consumer financing programs are the best financing options for Laptops, Tablets, Desktop Computers, HDTVs, Electronics, Furniture, Mattresses, and Appliances in North America.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you so much! We’re always here to respond to all your concerns and make sure that you’re well informed about everything. As a matter of fact, we're looking forward to serving you again.