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MDG Reviews Summary
MDG has a rating of 3.7 stars from 5,387 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MDG most frequently mention customer service, fast delivery and payment plan. MDG ranks 3rd among Electronics sites.
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Great communication with staff. Very friendly and helpful. I will definitely recommend MDG to my friends and relatives for future purchases
Thank you for your review! We work really hard to offer the best service and your comment reaffirms the hard work we put in every day. So thanks for your kind words, and we're looking to serving you again.
This is my first time ordering through MDG and it was a great experience! Everything came in in a timely fashion and exceeded my expectations!
I ordered a bundle deal and received the wrong items. I'm still waiting for 1 item to be delivered. The service reps were nice but I'm not satisfied on the delivery
Thank you for your feedback. Your satisfaction is our number one concern and we're sorry if such a mistake happened. We will make things right. As a matter of fact, we would be happy to serve you again in the future.
I've been waiting since April for what I've ordered. I've finished the entire process and taken the money from me and they just have not shipped it. I've sent a total of 7 emails and Everytime I call I get transfered and on hold for way too long.
Thank you for your review. An inquiry has been sent to the appropriate department and we will personally see that you are satisfied. Additionally, you will receive an email with contact information and a member of the MDG’S team will be in touch with you today. If you have any questions or concerns, please contact us at 1-800-906-0975 ext. 357
I'm enjoying the all experience with MDG. The professionalism they are showing and all the follow up calls show that they are trying to make sure all the customers needs are met.
Thanks for all
Thank you, Patrick! We work really hard to provide the best service and we are thrilled that you enjoyed your experience with us. If you should ever find that you are in need of our services in the future, please don’t hesitate to reach out.
So far I have received good customer service. Now waiting on my product to arrive. Once this comes I can really say that it was a wonderful experience.
We're thrilled to hear your feedback! Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”. Please let us know what we can do for you in the future.
Been wanting a new computer for a while. So glad that this all worked out for me. Customer service was great especially M. Radulovic. He made sure my computer got here on time.
Thank you for your review. He is a true asset and we're happy to have him on our team. Enjoy your new computer and please let us know what we can do for you in the forthcoming years.
I was a little leary buying from a company I want familiar with, but the process was quick, the verification excellent. I feel like they were very thorough and professional
Thank you, Colleen. We're happy to hear that you're satisfied with our services. Please let us know what we can do for you in the forthcoming years. We would be happy to serve you again.
I ordered a tv my representative was very knowledgeable and helped me understand the blind spots even helped with the computer section I appreciate her!
Hi Otha, thank you so much for taking time to leave your comment! Our representatives are there to help customers all along the process and we are happy to hear they are committed.
Love the products and also the quick service. Have sent several people to MDG. They also love the products.
Hey Theresa, thank you so much for this amazing review and for sharing a good word about our company! We are happy to have you as our customer. Let us know if we can help you with anything!
Very good customer service with fast response and in a timely matter! I highly recommend this company
Hey Issam, thank you for this great feedback. We are happy we've met your expectations. Let us know if there anything else we can help you with!
I'm very excited to receive our tv and sound system. The process was a bit long. But I am happy that we were able to grove the opportunity to get the credit we need.
Hey there, we are sorry for any delay. Sometimes it takes longer to receive the first order but every next one should be fast and easy.
Very helpful wonderful customer service tending to my every need will recommend to my friends and family will shop again thank you
Hey Leonard, thank you so much for helping spread the word about our company. We are happy to see you satisfied. Let us know i f there's anything else we can help you with.
Something could be done a little better, the time is to long for yöu to receive your item. They want to withdraw your money quickly but take for ever for yöu to receive your item. Its just to much, yöu have to go though. It makes yöu want your money back and forget the item.
Thank you for your feedback and we're sorry if the process is too long for you. As we're an online company only, we must take precautions when lending to prospective customers as it's different than financing in person. You will not go through the same verification steps for your next purchase with us. We would be happy to serve you again.
Awesome customer service! Great product! Returning customer for sure!
Hey Ramon, thank you so much! We'd be more than happy to do business with you again.
The Polk sound system is a little lacking in depth of sound and music quality, a little disappointing give the $399.00 price tag, it works and sounds great with the movies, it is when you play music through it. The Tv is fine, it was what I wanted. My issue was with UPS. The door bell and intercom was not working so I left a note on the door for the driver to call or text, he did not, he simply left and note and delivered the product to access point where I had to have a friend take me because the products were too heavy to carry home.
Thank you for your feedback James and we're so sorry to hear about your experience with UPS. We value our customer's opinions and would like to thank you for bringing this to our attention. We will use your feedback to make us better.
I enjoy there service and there customer service is excellent. They help people get the products they want and affordable with a payment that works for you.
Hi Nolan, thank you for this wonderful feedback! We are happy to help and we hope we'll have chance to serve you again.
The people were friendly... music in English would be nice when having those long waits on hold. The process of receiving your order is way to long it's taking about 4 weeks to get a laptop I need for school 3 weeks ago.
Thank you for your feedback and for your suggestion. It takes 7-10 days to receive the order but we have some issues to reach out to you and confirm payment. We hope you will enjoy your new laptop. Please let us know what we can do for you in the future.
Perfect flawless transaction from point of sale to the delivery. Great experience. I hope to have a long term relationship when it comes to my major purchases.
Hey Rodney, thank you for taking time to give us such an amazing review. We are glad your experience with MDG was smooth and we're looking forward to doing businesses with you again.
From the business
MDG consumer financing programs are the best financing options for Laptops, Tablets, Desktop Computers, HDTVs, Electronics, Furniture, Mattresses, and Appliances in North America.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you so much! We're happy to hear that you're satisfied. We would be happy to serve you. Let us know how we can help.