When I had no where else to turn to in order to get a new laptop, MDG was there to help, especially if your credit isn't good. If you do things right, MDG will help boost up your credit score and you'll have that item you need without too much fuss. Nicely done!
The payments are affordable even though the interest rate is high, but if you are looking to establish credit or rebuild it, this is great. Did have to go through a lot of time consuming and multiple phone calls for verification but worth it in the end. You also have to have 2 verifiable phone numbers though which could be a problem for some.
Msg Canada has great customer service. I have been financing with then for a couple of years without any issues. I had a few troubles and they were cooperative in assisting with rescheduling my payments to suit my paydays to avoid any additional charges. I would definately buy from them again!
A few years ago I decided to apply to Mdg. I wanted s new computer but low payments as I could not just go out and buy a new computer due to money. They were very helpful and understanding and answered all my questions. If I needed to put a payment off they were kind enough to do so. Since finding them I have gotten 2 computers, 2 tablets and a huge $#*! tv. They were shipped fast and all working like new to this day. They have been kind and helpful and I am in the process of deciding what to buy next with them. All I can say is thank you and keep up the good work.
So because I have lower credit I had make some payments before the item was shipped to me, this worked out really well because I got a few months to make sure I was actually going to be able to budget for the payments, and now its helping me build my credit score. Once the order went through it arrived very quickly and they use UPS, I knew what day and time window to wait for and it was right on time. Fantastic! Super happy with the product and it's already helping me be more productive at work and home.
From the very beginning, our main goal is to make shopping affordable to everyone! Lack of cash-flow shouldn’t be a barrier. We are working hard all the time to offer the lowest prices to our customers. We’re here for you anytime.
I really like the way that customer service handles the orders, they are very attentive to our needs. The products are of great quality and we get a free gift with our purchase, as well as many other items for one low price, and they help make it affordable for you, they work with you to make sure your happy and get what your looking for. Thank you MDG :)
I got a 65 inch tv in 2013 still works great 100$ payments that I find very fair, delivery service is amazing. And costumer service is good no waiting on phone for ever. My option I would give them a 5 star rating
I love how this company works with you with any questions you may have. Easy to apply and you just sit back and shop. My first purchase was a 55 inch smart tv and a Xbox One. Received my merchandise super quick so my family and I could enjoy it. Loved their quick service that I ordered again and got us a PS4! I would totally recommend this to friends and family! Compared to other company I have been blown away with MDG. Not only to they get back to you within minutes but they also contact you to see how you're loving your items ordered. I'm looking to buy a new computer in the next couple of weeks awesome brand name items!
I was just approved for MDG financing a couple months ago and my experience with them has been great, they have very knowledgeable friendly staff that met all my expectations and the application process was fast and simple, I would buy from them again and definitely recommend them to a friend because of the fast simple process. I like the laptop I bought, great quality. All around excellent customer service.
The first purchase from the was a very long process, which I understand. Although I've never had to give so much information to get a product, but I get they need to know how to get to you if you default. This second time though was super easy. Just picked what I wanted, signed the form, someone called to verify my info and then the product was shipped out. Easy.
Thank you for the review! As we're an online company we must take precautions when lending to prospective customers as it is different then financing done in person. Going forward, any new order will not require the same verification steps if your information are the same. We're glad to read that we hit the mark for you and would be happy to serve you again.
Everything went smoothly from approval for loan. Made a single down payment and set up a weekly payment plan. Two weeks later I have my new TV set up and life is good. I see a lot of negative reviews based on interest and overpaying for what your buying. But obviously if you need an item and have to finance it your gonna pay more. So far an A+ in my book
Thank you for your review, we are delighted to hear.
I've been waiting for over two weeks to receive my item and they are about to take my first payment. I have had to go to the BBB. Never have I had this experience with shopping or delivery with any establishment. Various calls are getting no where. They act as if they could care less as long they get their payment. Will see what happens with the BBB.
Thank you for your feedback, Cheryl! We are sorry to read about your experience and deeply apologize for the inconvenience. We are working hard to improve the service and prevent such problems from happening again. The delivery time is 2-4 weeks and we have followed up with the Best Buy delivery team and your order should be delivered today between 12:00-6:00 pm. If there is anything else we can do to help you, please let us know.
I ordered a laptop and a Nintendo switch lite bundle. Customer service was courteous and efficient. My order was delivered on time and undamaged. I'm satisfied with the products received. Have no complaints.
Thank you for taking the time to write about your experience. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.
While buying a laptop was put through the runaround so many times, was ready to give up when I was transferred to Peter, a supervisor with mdg. Peter went above and beyond and took charge of the situation and helped me through everything and got my ordered shipped in a matter of a couple days. I will be dealing with Peter personally from now on.
Great job Peter
Thanks so much, Robert! We're happy to hear your experience was such a positive one. As a matter of fact, we're looking forward to serving you again.
Overall satisfied other then having to resign paperwork and recconect my bank twice. But very friendly people and enjoying our new bed now! And also shipping was very expensive but I know I pay extra going through a company like this on credit!
Thank you for your feedback, we will use it to make us even better. Enjoy your new bed! We're looking forward to serving you again.
The experience was good, I talked with Luka. The only problem was he never called me back to know if they would be able to approve me. I received a call from verification that my order was ship to I assumed they had approved me. The only other problem was shipping they don't explain that the product is coming from Canada which has to go through custom and will take almost a week. Overall I'm happy product arrived new and looks great and runs greats.
Thank you for your feedback and we're sorry if our Account Assistant didn't provide you with enough information. We're here for all your questions and concerns. Enjoy your new item and let us know if we can help in the future.
It says my purchase date was july 9th, that's wrong I started everything over a month ago. The customer service reps are nice and helpful. The whole approval process was a nightmare, took forever to get things processed. Many many calls to get the answers I needed and several times of we need this, we need this, we need this. I was almost to the point of just saying forget it. Then the shipping process took over a week. My order is now sitting at the delivery company thats less than 10 miles away and has been for almost 2 days but I'm still having to wait 4 more days before its delivered?
Thank you for your feedback and we're sorry if this left you with the negative experience. It takes between 7-10 business days to receive the order after you’ve completed the MDG verification process. To follow up please contact our customer service department at 1-800-906-0976 ext 352.
Unlike other reviews(which I'm very surprised) I got the item as described and with the finance terms they promised. To get the item is a process since they ask you for a down payment and the down payment has to be done in a certain amount of split payment. Also have in mind if you have less than average credit things work a little different. Always read the small print and all the paperwork. I just paid off my laptop after a few months and couldn't been any more happier.
Thank you for your review, we appreciate it and we're happy to hear everything is running smoothly for you :)
Mgm has shown me why i do not buy online. Not only did i not get my first or second choice of laptop but i had to settle for a third choice and had to go through almost two months of waiting before recieving the computer. The product itself it flawless and normally they have good products but after this experience i question buying from them again. I have been very disappointed and expect more out of this company.
I have been dealing with MDG for years and have received nothing but great products and service. I have time and time again returned to buy more products that I just love. I even told my daughter about this company and she also has a product from them that she is happy with. All one has to do is go online to MDG and make your life enjoyable with their friendly service and amazing products you won't be sorry you did so. Yours truly Tracey Walton
Overview
MDG has a rating of 3.7 stars from 5,384 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MDG most frequently mention customer service, fast delivery and payment plan. MDG ranks 5th among Electronics sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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Thank you so much for the great review. We appreciate you being a loyal customer and helping to share the word about us. We’re here for you anytime.