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MDGReviews 5,386

3.1
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MDG Reviews Summary

MDG has a rating of 3.1 stars from 5,386 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MDG most frequently mention customer service, fast delivery and payment plan. MDG ranks 4th among Electronics sites.

service
277
value
263
shipping
251
returns
142
quality
235
This company responds to reviews on average within 3 days
New York
2 reviews
0 helpful votes
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Slow
April 14, 2018

They advertise fast and easy; not so fast. I ordered one day, waited for a phone call to make a down payment. When I got the call he said I had to wait for the following day to pay. After making the payment I had to wait another day to verify the payment. Now I have wait a couple days for someone to call and go over the order and hopefully get the shipping going.

Date of experience: April 11, 2018
Canada
1 review
0 helpful votes
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Disappointed
April 14, 2018

I got a ps4 and a tv the ps4 was prices at 500 or 499 k that cool a place that gives credit
Needs to make money tv 700 thats 1200 or 1199 k but I find out that no on top is there profit
And I seen a ps4 same one 1tb slim on for 349 I took pics and will contact sales rep? Why the price hike

MDG attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 11, 2018
Georgia
1 review
0 helpful votes
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Highly recommend
April 12, 2018

This company gave me a chance and worked with me, made it very easy.
Awesome selection. Great customer service

Date of experience: April 11, 2018
Meghana B. MDG Rep
over a year old

Thank you for your review!

Canada
1 review
0 helpful votes
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Not very good service
April 13, 2018

I got my laptop just fine, no issues there. My issue is with the poor service i have been getting on the phone. Just that alone is enough to turn off anyone from buying from you again.

MDG attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 11, 2018
Canada
1 review
0 helpful votes
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Not bad
April 13, 2018

It took a little while, but I got what I was hoping for the service was good, and I got my Nintendo switch and a free tablet in the mail

Date of experience: April 11, 2018
Meghana B. MDG Rep
over a year old

Thank you for your review, we appreciate it.

Canada
1 review
0 helpful votes
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5 etoile gros merci
April 12, 2018

Service ecxellent :) livraison bien arriver un gros merci detre sque vous etes squi veux dire fiable et minusieux

Date of experience: April 11, 2018
Meghana B. MDG Rep
over a year old

Merci beaucoup.

Canada
1 review
0 helpful votes
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Contente
April 13, 2018

Tout cest bien passer nous avons recu tout les morceaux et avont recu la tablette gratuite le lendemain

Date of experience: April 11, 2018
Meghana B. MDG Rep
over a year old

Merci! Nous sommes heureux d'entendre.

Pennsylvania
1 review
0 helpful votes
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Nice
April 13, 2018

I love my tab the only thing it is to long after you order all the steps you have to go thourgh just to get your stuff

Date of experience: April 11, 2018
Meghana B. MDG Rep
over a year old

Thank you for your feedback.

Florida
1 review
0 helpful votes
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Very happy with this site, good product for fair prices. I would definitely be back after I pay off what I got which was the 24" touchscreen desk top and the Xbox one S. Thank you

Date of experience: April 11, 2018
Meghana B. MDG Rep
over a year old

Thank you for your review!

Canada
1 review
0 helpful votes
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Happy!
April 13, 2018

I am very happy and satisfied with the company and the results of the items that I got. Was always a very good customer service by phone

Date of experience: April 11, 2018
Meghana B. MDG Rep
over a year old

Thank you, we appreciate it.

Georgia
2 reviews
0 helpful votes
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Okay
April 13, 2018

Ordering process was just too long and it takes to long to receive merchandise. I understand with all fraud going on but it was just irritating with all the verification steps. Still haven't received merchandise.

MDG attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 11, 2018
Canada
1 review
0 helpful votes
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Fast professional service
April 13, 2018

Had ordered a mattress couple weeks ago arrived yesterday afternoon was missing a piece and mdg helped track it fown and get it to my house

Date of experience: April 11, 2018
Meghana B. MDG Rep
over a year old

Thank you for your review!

Illinois
1 review
0 helpful votes
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Perfect
April 13, 2018

Not bad everything arrived in a timely manner and customer service is great all items new and very well packed

Date of experience: April 11, 2018
Meghana B. MDG Rep
over a year old

Thank you for your review!

Canada
1 review
0 helpful votes
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I live that they shipped to me in a day and a half but it took over 15 days after my first payment for the items to actually be sent. I was given a lot of excuses and the customer representative who was helping me went on vacation. Twice. Without telling me. Horrible customer serivice, but the oriducts are great and the payments are very reasonable. Overall, pretty happy. So far lol.

Date of experience: April 11, 2018
Meghana B. MDG Rep
over a year old

Hello,

We apologize for the issues you had during the sales process.

Thank you for your review.

New York
1 review
0 helpful votes
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Good Deal on the Xbox One X
April 13, 2018

I liked the deal on the Xbox One X. Also to my surprise it included and extra controller and a video game(A value of about $100.)

Date of experience: April 11, 2018
Meghana B. MDG Rep
over a year old

Thank you for your review, we appreciate it.

Canada
1 review
0 helpful votes
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Easy, fast approval.
April 13, 2018

It was easy to get approval. MDG made a payment plan to fit my needs not theirs. No hassle. Delivery did not take long at all. UPS not the greatest but its the shipping company not MDG.

Date of experience: April 10, 2018
Meghana B. MDG Rep
over a year old

Thank you for your review, we hope everything continue to run smoothly for you.

Canada
1 review
0 helpful votes
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The worse experience of my life
April 13, 2018

I ordered a leather set I waited over a month after first payment was taken from my account after not hearing from MDG no one contacted me to notify me the set I ordered was not in stock I was recommended another set I was told by mdg it was same quality well after 2 weeks the leather was peeling I called mdg was treated mean now i refuse to pay for this I want an exchange no one should be mislead to thinking it's good quality when it's junk zippers broke on cushions a month after all the peeling I have to but a whole new couch set now this is not right not fair I'm on a disability pension one small income I'm not well my health is poor I don't deserve this

MDG attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 10, 2018
Georgia
1 review
1 helpful vote
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To high and to slow
April 13, 2018

Poor service did like the service tried me would not NEVEr order anything from any more cause I had poor service and dryer wait Tim was way too long

MDG attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 10, 2018
Canada
1 review
0 helpful votes
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Decu du service de livraison
April 13, 2018

Decu dela livraison suposse recevoir tel journee et recu 3 jours plus tard par ups
Donc vraiment decu du service de ups et je ne crois pas refaire affaire désolé

MDG attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 10, 2018
Canada
1 review
0 helpful votes
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Very pleased!
April 13, 2018

Ordered a lap top and got it 3 days later. Super fast customer service and excellent payment arrangements.

Date of experience: April 10, 2018
Meghana B. MDG Rep
over a year old

Thank you for your review!

From the business

MDG consumer financing programs are the best financing options for Laptops, Tablets, Desktop Computers, HDTVs, Electronics, Furniture, Mattresses, and Appliances in North America.


mdg.com
Founded in 1991
Wilmington, DE