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MDGReviews 5,386

3.1
How would you rate MDG?
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MDG Reviews Summary

MDG has a rating of 3.1 stars from 5,386 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MDG most frequently mention customer service, fast delivery and payment plan. MDG ranks 4th among Electronics sites.

service
277
value
263
shipping
251
returns
142
quality
235
This company responds to reviews on average within 3 days
Missouri
1 review
0 helpful votes
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Would Recommend To Everyone
April 13, 2018

This has been the greatest experience from the get go! I was so happy to see the fabulous price for the items especially the 75 TV and then the biweekly price is so awesome! The rental places are double the price for their charges then MDG. There was two weeks time in between my order I placed and receiving my item but its well worth it! Thank you for being a great company offering awesome prices and great biweekly payments!

Date of experience: April 10, 2018
Meghana B. — MDG Rep
over a year old

Thank you for your review!

Germany
1 review
0 helpful votes
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Very happy
April 13, 2018

Great service and great communication. Cant be any easier. Will Definitely recommend. Thanks again!

Date of experience: April 10, 2018
Meghana B. — MDG Rep
over a year old

Thank you for your review!

Texas
1 review
0 helpful votes
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Awesome Service
April 13, 2018

Had a great experience with MDG. There service was awesome and communicating with them was great. When I called and left message, they returned my call in a timely manner.

Date of experience: April 10, 2018
Meghana B. — MDG Rep
over a year old

Thank you for your review!

Canada
1 review
2 helpful votes
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Can never get anyone to call back after leaving a message... ordered a 65 inch tv and the day it was supposed to ship I was told it was sold out so had to settle for 60 inch. Customer service is terrible. When you finally do get someone on the phone they can barely speak english so you can not understand them.

MDG attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 10, 2018
Canada
1 review
0 helpful votes
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After continual hassles over orders in the past three years, finally made an order that waz pretty much hassle free!

Date of experience: April 10, 2018
Meghana B. — MDG Rep
over a year old

Thank you for your review!

Germany
1 review
0 helpful votes
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I like MDG but the delivary company is bad they got bad ratings im just happy that they transfer my order to a different delicary co. Mpany

MDG attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 10, 2018
Canada
1 review
0 helpful votes
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I will be a returning customer!
April 13, 2018

My sales agent as well as a few others that I had the pleasure to deal with were polite, respectful and professonal. They answered my calls within a reasonable time frame and with satisfaction. I am looking forward to being a returning customer and have mention my good experience with MDG so far. I would like to mention that my brother also purchased an item from MDG about a month before I did and pleased as well with his experience.

Date of experience: April 10, 2018
Meghana B. — MDG Rep
over a year old

Thank you! We are very delighted to hear

Canada
1 review
0 helpful votes
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Not to very bad...
April 13, 2018

Waiting for a long shipping.! Its been a long time and the date is taking to long every other day ex. Coming on friday then the next day on saturday

MDG attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 9, 2018
Texas
1 review
0 helpful votes
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I'm a new customer so there's really no review I can give right now except for just the idea of how to improve the delivery system. Fly instead of Drive if it's that far away.

Date of experience: April 9, 2018
Meghana B. — MDG Rep
over a year old

Hello,

Thank you for your feedback. We only go group shipping at the moment

Canada
1 review
0 helpful votes
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Satisfied Customer
April 11, 2018

Overall, the experience was good. I did feel that the process took too long to complete. Information was gathered over several days when I feel it could have all been done within a day. Nevertheless, I am very happy with my purchase. Customer Service was excellent.

Date of experience: April 9, 2018
Meghana B. — MDG Rep
over a year old

Thank you!

Canada
1 review
1 helpful vote
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Awesome customer service from this company, talking with CSR rep and she hangs up on me and my wife. Will not do business with this company again one of the worst companies to deal with.

Date of experience: April 9, 2018
Meghana B. — MDG Rep
over a year old

Hello,

We’re sorry to hear about your experience and encourage you to check your messages as we have reached out to you personally come a resolution.

Canada
1 review
0 helpful votes
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Super friendly and knowledgeable
April 11, 2018

Very pleased with my tv and game console. Ive told all my co workers about mdg and my awesome experience with their staff. Shipping was really fast and the whole process fantastic from beginning to end

Date of experience: April 9, 2018
Meghana B. — MDG Rep
over a year old

Thank you for your review!

Singapore
1 review
0 helpful votes
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Best Customer Service
April 11, 2018

Always prompt calling back and always so helpful. Very easy to deal with always hanging up very happy. Shipping is super fast and reliable.

Date of experience: April 9, 2018
Meghana B. — MDG Rep
over a year old

Thank you, we appreciate your feedback!

Utah
1 review
0 helpful votes
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The Best only gets Better.
April 11, 2018

It's hard to imagine... but this group works as a highly trained/tune machine.
It's only become easier to order, pay and kept abreast of all the steps to receiving my order.

Date of experience: April 9, 2018
Meghana B. — MDG Rep
over a year old

Thank you!

New Mexico
2 reviews
0 helpful votes
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Excellent
April 11, 2018

They are doing a wonderful job easy finance very nice customer service and very helpful certious and it's easy to get in contact with them when u need them

Date of experience: April 9, 2018
Meghana B. — MDG Rep
over a year old

Thank you for your review!

Canada
1 review
0 helpful votes
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Satisfying
April 11, 2018

It was very good service and great and satisfying. Very quick at arriving and great condition. Great customer service and great staff help if needed.

Date of experience: April 9, 2018
Meghana B. — MDG Rep
over a year old

Thank you for your feedback!

Germany
1 review
0 helpful votes
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New TV/ Game Console combo
April 11, 2018

I received my Xbox One S via UPS. Just waiting on arrival of TV tomorrow. That's when we'll know exactly how I feel overall. Pleased with timeliness of arrival of my Xbox. Process was a lil tedious though. Can't wait to get this 4k experience.

Date of experience: April 9, 2018
Meghana B. — MDG Rep
over a year old

Thank you!

Canada
1 review
0 helpful votes
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Great service and opportunity
April 11, 2018

I was happy with the process and the product. Would have liked things to happen a bit quicker but overall I am happy.

Date of experience: April 9, 2018
Meghana B. — MDG Rep
over a year old

Thank you for your feedback, we appreciate it!

Canada
1 review
0 helpful votes
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Package missing
April 11, 2018

Was to receive a free Samsung 7 elite tab with my order and didn't. Says on order it was sent. No answers to my emails about this.

MDG attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 9, 2018
Canada
1 review
0 helpful votes
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Excellent
April 11, 2018

I never order anything but I enjoy being a customer of MDG. I initially ordered back in December but just recently placed an order again for a laptop. And got another bonus of a tablet because I ordered online. For the first time in my life, I'm able to afford new items because of MDG.

Date of experience: April 9, 2018
Meghana B. — MDG Rep
over a year old

Thank you for your review!

From the business

MDG consumer financing programs are the best financing options for Laptops, Tablets, Desktop Computers, HDTVs, Electronics, Furniture, Mattresses, and Appliances in North America.


mdg.com
Founded in 1991
Wilmington, DE