MDG Reviews Summary
MDG has a rating of 3.1 stars from 5,386 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MDG most frequently mention customer service, fast delivery and payment plan. MDG ranks 4th among Electronics sites.
Great communication with staff and affordable payments. Just wishing there was more options for furniture.
Japprecie vraiment mdg merci, jai acjeté un ordinateur de bureau un ordinateur portable et une tablette et je suis contente de ce que jai et du financement merci beaucoup.
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I love MDG. The shipping is fast. The service is excellent and prices, promotions are just great. I am enjoying the tvs. Thanks
Thank you, we are happy to hear.
Fast ordering, shipping and information retrieval process. Called 5 minutes after I placed my order.
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Very satisfied. Great products. Good prices and nice fast shipping. I will definately be a regular customer.
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Good communication...
Website complicated
But overall. Great buy
Had to call back and i did not know...
Thank you for your review. We do need to speak to customers to set up the payment plan and provide shipping details prior to invoicing the order.
First time applying, was kind of frustrating. In the end it all worked out. SO, yes I am a satisfied customer
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The People at MDG are great and fast... very helpful with any information that I need... keeps me coming back for future purchase
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Jai demander dajuster le % des intérêts car je suis une bonne cliente et on me donne 29,80% pour remplacer un 32%... cest très décevant!
Bonjour,
Nous sommes désolés d'entendre parler de votre expérience et nous les encourageons à vérifier leurs messages, car nous les avons contactés personnellement pour travailler avec vous afin de trouver une solution.
I havent received my items yet but my experience so far has been a bit confusing. It took a week from when I tried to purchase the items to know if I was actually going to get them. There isnt enough confirmation or information on the website so you know what is going on. Even after my down payment came out of my bank account the website had no order history or any information on my items. Once I called though the customer service was very good and they gave me the answers I needed that the website did not provide. So, so far the website is terrible but the company is very good.
Thank you!
We do require customers to call us to confirm their payment plan and provide shipping details ( These information cannot be found on our website for security purposes).
We at MDG take consumer protection seriously and this tool helps eliminate any potential fraud, identity theft or other issues that can arise in the world of online financing.
Very quick and courteous and friendly. They helped me in record time with no delays. I will keep continuing to shop MDG. Thank you
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I recommend anybody to MDG is the best to get furniture Electronics X Box's phones and they work a good plan with you I give it five out of five customer service qualification is perfect
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Great service from MDG. They provide great customer service and extremely fast delivery. Product was as advertised and all services provided in the time frame indicated.
Thank you, we hope everything continue to run smoothly for you.
Definatly went well shipped fast recieved in perfect condition i was treated very well by mdg will buy from again in the future also got my free wasp camera gift thank you mdg.
The two delivery guys were great polite and arrived promptly and it was in perfect condition I would absolutely do business with you again and I would highly recommend you to my friends and family
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Customer service was excellent but shipping took longer than what was originally explained. Would have been nice to know that it was longer than a couple days.
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As per the tracking numbers, your packages were delivered on the 4th business days ( The normal time frame is 4-9 business days)
I am very Happy with the service with Sue from MDG, She was very detailed and also was very professional and i'm delighted with that, She went over and beyond to make sure i understood and step by step with the processing of my order, I'm totally Satisfied. Thank You.
Thank you for your review, we appreciate it.
My order was lost left at back door then found out was delivered to wrong address hat company leaves things at a back door when no one is home. Will think again before ordering
Hi,
Thank you for your review. A Customer Service ticket (2092456) has been created based on your concerns and we will personally see that you are satisfied.
Additionally you will receive an e-mail with contact information and a member of MDG’s Customer Service Team will be in touch with you today. You can always check on the status of the ticket by calling 1-800-906-0976 ext 352
MDG OVERALL is a great company everything i have is well packed and brand new just like they said. The only problem we the order and shipping process is that you have to wait a whole 4 to 5 days just for there bank to clear your payment even though my bank already clears it within one day whenever they withdraw the down payment. So this makes the shipping of my product take even longer I don't like it and I don't think it should be necessary for current customers so i wont be ordering anything in the future from MDG for a while because of the shipping process. I understand if it was like that for new customers but for current customer i dont think it should be that way.
Hello,
Thank you for your review. Unfortunately the time frame set by the bank is 3-5 business days but you can always send us your bank statement showing the payments cleared if it's easier for you.
The first bit of my dealing with Mdg was not that pleasant. There were some language barriers I think that prevented the sale from being smooth. In response to my review Mdg did take the time to look into and see what happened and went out of their way to show me they were sorry my experience was not the best. I would def recommend them to anyone due to the fact they follow up alone and want you to have a good experience!
Thank you for your review. A Customer Service ticket ( 2192418) has been created based on your concerns and we will personally see that you are satisfied.
Additionally you will receive an e-mail with contact information and a member of MDG’s Customer Service Team will be in touch with you today. You can always check on the status of the ticket by calling 1-800-906-0976 ext 352
From the business
MDG consumer financing programs are the best financing options for Laptops, Tablets, Desktop Computers, HDTVs, Electronics, Furniture, Mattresses, and Appliances in North America.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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