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MDGReviews 5,386

3.1
How would you rate MDG?
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MDG Reviews Summary

MDG has a rating of 3.1 stars from 5,386 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MDG most frequently mention customer service, fast delivery and payment plan. MDG ranks 4th among Electronics sites.

service
277
value
263
shipping
251
returns
142
quality
235
This company responds to reviews on average within 3 days
Canada
1 review
0 helpful votes
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Very bad shipping
February 18, 2021

I paid 200 for shipping and its still not here its been over a week I'm sure Canada post could have done it cheaper and faster

Date of experience: May 20, 2018
Canada
1 review
0 helpful votes
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French please
May 22, 2018

Service rapide french french french french french french french french french french french french french french french french french

Date of experience: May 20, 2018
Meghana B. — MDG Rep
over a year old

Merci pour votre commentaire.

Pour le service en francais, vous pouvez nous contacter au 1-800-906-0976 ext 344

Canada
1 review
0 helpful votes
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Awesome
May 22, 2018

Always happy with the service that we have received over the years. That staff has always been friendly and informative.

Date of experience: May 20, 2018
Meghana B. — MDG Rep
over a year old

Thank you, we appreciate your review.

Pennsylvania
1 review
0 helpful votes
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Very helpful and professional
May 21, 2018

I would recommend MDG to everyone I know I am very satisfied with the quality of my purchases. I will be making future purchase at MDG

Date of experience: May 19, 2018
Meghana B. — MDG Rep
over a year old

Thank you for your review, we appreciate it.

Canada
1 review
0 helpful votes
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Awesome
May 21, 2018

Very satisfied! Everything went Well! Many thanks! I'm very pleased with my new bed! I slept Well and I was very confortable! Thanks again

Date of experience: May 19, 2018
Meghana B. — MDG Rep
over a year old

Thank you! We hope you are enjoying your new items.

Michigan
1 review
0 helpful votes
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Affordable option
May 5, 2021

Great service and delivery on time I would recommend anybody if they want something affordable thats not leased But I want brand new in the box I received all my orders within a few days apart and theyre very clear on communication far as the steps needed to getting the process complete so that you can get your product once again I would recommend

Date of experience: May 19, 2018
Georgia
1 review
0 helpful votes
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The only problem I have had was the camera case was cracked. If you have an extra case I would really appreciate you shipping another one to me. Thanks John

Date of experience: May 19, 2018
Virginia
1 review
0 helpful votes
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Mdg
May 21, 2018

Really like this company. I can order online and have products sent to me. They are great. Thank you for helping me

Date of experience: May 19, 2018
Meghana B. — MDG Rep
over a year old

Thank you for your review, we hope everything continue to run smoothly for you.

Tennessee
1 review
0 helpful votes
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Computer
May 21, 2018

It was good and Amy was really nice. I would like to order a port. A/c if possible. Otherwise I am satisfied..

Date of experience: May 19, 2018
Meghana B. — MDG Rep
over a year old

Thank you! I will forward your review to Amy's supervisor.

There's a 6 month wait time to place a new order.

Canada
1 review
0 helpful votes
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Very good
May 21, 2018

Satisfied with the service, everything is quick once everything has been processed with quick shipping of items

Date of experience: May 19, 2018
Meghana B. — MDG Rep
over a year old

Thank you for your review.

Colorado
1 review
0 helpful votes
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Excellent service
May 21, 2018

Excellent service great products would deal with again. Thanks again for everything. Really enjoyed my products

Date of experience: May 19, 2018
Meghana B. — MDG Rep
over a year old

Thank you for your review.

Canada
1 review
0 helpful votes
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Very happy, excellent customer service, always ready to help you with a question, about your order, very professional people that work at Mdg, and will continue to buy from Mdg, along with other people that I have talked to THANKYOU FOR YOUR EXCELLENT SERVICE AT MDG

Date of experience: May 19, 2018
Meghana B. — MDG Rep
over a year old

Thank you for your review. We hope everything continue to run smoothly for you.

Virginia
1 review
0 helpful votes
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Not happy with the customer service provided with this company. All I got was a big runaround and got lied to for over a week straight.

Date of experience: May 18, 2018
Meghana B. — MDG Rep
over a year old

Thank you for your review. A Customer Service ticket ( 2133817) has been created based on your concerns and we will personally see that you are satisfied.
Additionally you will receive an e-mail with contact information and a member of MDG’s Customer Service Team will be in touch with you today. You can always check on the status of the ticket by calling 1-800-906-0976 ext 352

Canada
1 review
0 helpful votes
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The bed wasnt what i expected.
May 20, 2018

I thought there was a box spring with the matress. Not really what i expected but it was a very comfortable sleep.

Date of experience: May 18, 2018
Meghana B. — MDG Rep
over a year old

Thank you for your review.

As stated on our website and order summary, this set comes with mattress and a metal foundation.

Canada
1 review
0 helpful votes
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Product
May 20, 2018

Sales rep was very polite and the quickness of getting my merchandise did not take long when everything was finalized

Date of experience: May 18, 2018
Meghana B. — MDG Rep
over a year old

Thank you! I will pass the message to her supervisor.

Canada
1 review
0 helpful votes
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Everything went smoothly customer service is great very happy with my item I got approved with no hassle very easy to sign up with them I would recommend them to family and friends :)

Date of experience: May 17, 2018
Meghana B. — MDG Rep
over a year old

Thank you for your review, we appreciate it.

New York
1 review
0 helpful votes
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My furniture
May 19, 2018

Thanks for resolving my issues in a timely manner I can't wait until my kids can enjoy their bedrooms with their new furniture

MDG attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 17, 2018
Meghana B. — MDG Rep
over a year old

Thank you for your review! :)

Canada
1 review
0 helpful votes
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Msg is very speedy with their service. Also very efficient. When I missed the call from the verication department they left a voice mail on my phone but also sent an email with all the info for me to contact them. I like this as a rarely am prepared to scribble down info left on a voicemail.

Date of experience: May 17, 2018
Meghana B. — MDG Rep
over a year old

Thank you, we appreciate your feedback.

Canada
1 review
0 helpful votes
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Major delays and run around
May 19, 2018

Asked online to choose my first payment date and I chose Monday since I did my order on the weekend. I provided all of the required information. I was not contacted on the Monday so I called and was told that my payment would not be processed until the following day. I was advised that I will be contacted Tuesday, no call from the office, so I called in and was advised that my payment has to clear before shipping will be provided (the funds already came out of my account). Wednesday I called back and was told payment still needs to be confirmed. Thursday called and confirmed that the payment was processed and was advised by a CSR that I will be contacted for shipping by the end of the day, no call to set up shipping. Called Friday and was advised the person handling my account was out of office and I will be contacted by the person covering by the end of the day... still no call. Finally when I was able to set up shipping it was then delayed to the following Monday. Over all I am happy with the products but the inconsistency of information being provided was a horrible experience. Order was placed on April 14th(Saturday) not delivered until April 30th (Monday) longer than the 7-10 days. Even if we count only business days

MDG attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 17, 2018
Meghana B. — MDG Rep
over a year old

Hi,

We’re sorry to hear about your experience and we encourage them to check their emails/messages as we have reached out to them personally to work with you to come a resolution.

Minnesota
1 review
0 helpful votes
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Service
May 18, 2018

I received my new laptop 3 days after it was shipped. I had no problem getting credit with mdg. MDG is the best THANKS

Date of experience: May 17, 2018
Meghana B. — MDG Rep
over a year old

Thank you for your review.

From the business

MDG consumer financing programs are the best financing options for Laptops, Tablets, Desktop Computers, HDTVs, Electronics, Furniture, Mattresses, and Appliances in North America.


mdg.com
Founded in 1991
Wilmington, DE