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MDGReviews 5,386

3.1
How would you rate MDG?
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MDG Reviews Summary

MDG has a rating of 3.1 stars from 5,386 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MDG most frequently mention customer service, fast delivery and payment plan. MDG ranks 4th among Electronics sites.

service
277
value
263
shipping
251
returns
142
quality
235
This company responds to reviews on average within 3 days
Georgia
1 review
0 helpful votes
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Bad service
May 18, 2018

I ordered a Hp omen 17.3. The laptop came in the original package but was not in a brown box. So, it made it vulnerable to be stolen. I got the free gift but i am still waiting on my laptop replacement. Overall i am kind of disappointed because i really need a laptop right now and i am stuck with my old /slow asf laptop...

Date of experience: May 16, 2018
Meghana B. MDG Rep
over a year old

Thank you for your review. A Customer Service ticket ( 2165298) has been created based on your concerns and we will personally see that you are satisfied.
Additionally you will receive an e-mail with contact information and a member of MDG’s Customer Service Team will be in touch with you today. You can always check on the status of the ticket by calling 1-800-906-0976 ext 352

Canada
2 reviews
0 helpful votes
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Never had issues before this last order. Had no problem with other department and my issue was with the verification department. Still bitter about it because I felt that I have had better experience than this last order.

Date of experience: May 16, 2018
Meghana B. MDG Rep
over a year old

Thank you for your review. A Customer Service ticket (2201400) has been created based on your concerns and we will personally see that you are satisfied.
Additionally you will receive an e-mail with contact information and a member of MDG’s Customer Service Team will be in touch with you today. You can always check on the status of the ticket by calling 1-800-906-0976 ext 352

Canada
1 review
0 helpful votes
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Computer purchase
May 18, 2018

Great service from point a-b... absolutely nothing to complain about, except I did have a little trouble understanding one of the workers, but, not a big deal

Date of experience: May 16, 2018
Meghana B. MDG Rep
over a year old

Thank you for your review.

Illinois
1 review
0 helpful votes
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Its okay
May 18, 2018

Its priced fairly high but that's it haven't gotten product yet so we shall see if it lives up to expectations or if it is cheap and shoddy

Date of experience: May 16, 2018
Meghana B. MDG Rep
over a year old

Thank you for your review.

MDG follows pricing set out by manufacturers as well as market price of our competitors to ensure we stay competitive in the markets.

Canada
1 review
0 helpful votes
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I emailed to have an external hard drive added to the order and never received a response. It would be nice to pick the game with the PlayStation bundle especially for people who don't play games like uncharted
It would also be nice to have better response time. Service was overall good but in some area's could be improved.
Thank you

Date of experience: May 16, 2018
Meghana B. MDG Rep
over a year old

Thank you for your review.

The fastest way to get a reply is to contact us at 1-800-906-0976 ext 352. You can also send us an email to support@mdg.ca, message us on facebook or site jabber and we normally reply within 24-48 hours.

Texas
1 review
0 helpful votes
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Great
May 5, 2021

I had a good experience and very cheap will get more stuff from them will recommend to other people.

Date of experience: May 16, 2018
Canada
1 review
0 helpful votes
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Très bien
May 18, 2018

Reçu très bon service courtois, le service en français de mon vendeur est très bien, je le recommanderais sans problème.

Date of experience: May 16, 2018
Meghana B. MDG Rep
over a year old

Merci beaucoup

Illinois
1 review
0 helpful votes
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Good experience
May 18, 2018

Smooth, experience. My customer service representative was very nice and helpful. She walked me through everything and was polite and informative.

Date of experience: May 16, 2018
Meghana B. MDG Rep
over a year old

Thank you for your review.

Canada
1 review
0 helpful votes
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Need better customer service
May 18, 2018

I was dealing with a different rep took over a week to get back to me so I changed reps. I wasnt given the free shipping or prices match because it wasnt identical to Mdgs product.(the price match one had more stuff with it).

Date of experience: May 16, 2018
Meghana B. MDG Rep
over a year old

Thank you for your review.

To honor the prices, it has to be the same items.

New Hampshire
1 review
0 helpful votes
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Thanks
May 16, 2018

So far I'm super happy with my purchase and can't wait to play around with my items some more I truly am happy with th e 2 items I had picked out to recieve

Date of experience: May 15, 2018
Meghana B. MDG Rep
over a year old

Thank you for your review! We are happy to hear.

Canada
1 review
0 helpful votes
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Wonderfull
May 16, 2018

Very well done. Except for when I called and tried to get through. I had to call back about 3 times before I get to do mt busness with you.

Date of experience: May 15, 2018
Meghana B. MDG Rep
over a year old

Thank you for your review.

I'm sorry to hear about this but if your agent is not here, you can always choose to speak to a live agent or you can always send an email to support@mdg.ca.

Florida
1 review
0 helpful votes
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Excellent
May 16, 2018

I am thankful how the staff worked with me on making my purchase. Thank you for your continued support!

Date of experience: May 15, 2018
Meghana B. MDG Rep
over a year old

Thank you for your review, we appreciate it.

Canada
1 review
0 helpful votes
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Good deals, nice people
May 16, 2018

Everything was perfect until i realized my sales lady didnt include my free camera for ordering online. I had to call back. But it was fixed so now we aee good.
Delivery was super fast

Date of experience: May 15, 2018
Meghana B. MDG Rep
over a year old

Thank you for your review!

The camera was shipped at the same time as your other order.

Canada
1 review
0 helpful votes
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Bullcrap
February 18, 2021

Your shipping company you deal with.(sameday). Is absolulute crap. Nothing but run around. Have called them and you over the last three days and get no anwser but I will email. You might want to pick up a phone. And speak to someone in person. If item is not at my home for Friday I will cancel this.

Date of experience: May 15, 2018
Canada
1 review
0 helpful votes
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My tablet came on schedule. I'm still waiting for a tracking number for the TV that I ordered. It is supposed to be here before my next payment comes out on Friday. It's hard for me to ask people to stay home and wait when I'm not 100%sure when it will be there

MDG attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 15, 2018
Meghana B. MDG Rep
over a year old

Thank you for your review. A Customer Service ticket (2137349) has been created based on your concerns and we will personally see that you are satisfied.
Additionally you will receive an e-mail with contact information and a member of MDG’s Customer Service Team will be in touch with you today. You can always check on the status of the ticket by calling 1-800-906-0976 ext 352

Canada
1 review
0 helpful votes
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Awesome
May 16, 2018

I have been a customer of MDG for about 6 years now. I love the customer service, the speed of delivery of your items and the quality of the items. I would and have recommended MDG to family and friends.

Date of experience: May 15, 2018
Meghana B. MDG Rep
over a year old

Thank you, we are happy to read your review.

Canada
1 review
0 helpful votes
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Fast, friendly company that allows me to own and purchase the products I desire at respectable payment options.

Date of experience: May 15, 2018
Meghana B. MDG Rep
over a year old

Thank you for taking the time! We appreciate your review.

Illinois
1 review
0 helpful votes
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Well none of the tracking numbers work I suppose to get some of my stuff today I cant wait to get it

Date of experience: May 15, 2018
Meghana B. MDG Rep
over a year old

Thank you for your review.

Once the packages are shipped, it normally takes 24-48 hours to show movements.

Canada
1 review
0 helpful votes
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I received awesome service
May 16, 2018

Service from all reps was great... i was able to talk to someone each time i called and received the items quickly

Date of experience: May 15, 2018
Meghana B. MDG Rep
over a year old

Thank you for your review.

Canada
1 review
0 helpful votes
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Excellent
May 16, 2018

Very good product and amazing service msg helped me with every single step and delivery was quick fast

Date of experience: May 15, 2018
Meghana B. MDG Rep
over a year old

Thank you, we appreciate it.

From the business

MDG consumer financing programs are the best financing options for Laptops, Tablets, Desktop Computers, HDTVs, Electronics, Furniture, Mattresses, and Appliances in North America.


mdg.com
Founded in 1991
Wilmington, DE