MDG Reviews Summary
MDG has a rating of 3.1 stars from 5,386 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MDG most frequently mention customer service, fast delivery and payment plan. MDG ranks 4th among Electronics sites.
Item was out of stock and long approval process. Three weeks and i still dont have items i purchased.
I have ordered 2 items with no problems and I have received my two items and I will keep ordering from them in the future
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The process took abit but the service was overall pretty good I would definitely recommend MDG to other people
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They are well organized and better option for monthly payment to afford. They keep tracking of monthly payment and let you know when they shipped out items you needs.
Thank you for your review. We are happy to hear about your experience with us and we hope everything continue to run smoothly for you.
The most easiest bed I ever assembled in my life. Very comfortable mattress. Shipping is on time and reliable. Highly recommended.
Thank you! Hope you are enjoying your new mattress.
Fast shipping - no damages and well packed
Great service - friendly and always able to find the best deals
No complaints - everything works great and easy to setup
Thank you. We are very delighted to hear.
I would have love to buy something else but they would not let me use the whole amount they approved me for
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It was fantastic and i will buy some more in the futur, that i can tell you, it is a fact and i'm verry happy i did
Thank you! We're very happy to hear.
Why do I have to call your company to track down a package? You give me a link to track my package and I put the information in 3 times on my tablet, twice on my home computer and twice on my work computer and each time it came up invalid reference you really need to upgrade your tracking system.
Hello,
Once the order is shipped it normally takes 24-48 hours to show movement on the carrier's website. If for any reasons, you can't see the movements, you can always send us an email at support@mdg.com, contact us at 1-800-906-0976 ext 352 and one of our agents will be happy to assist you.
Service and follow up through the whole and lengthy process was friendly and professional. But, as I said, far too long; over a four day period, asking for more information each time.
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MDGre the best. Fast shipped and MDGre greatest for technology. MDG help me a lot out to payment monthly instead of pay once. That good deal and trustworthy.
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Super easy experience, shipping is super fast. I love the fact they call to confirm and explain all the details to be sure you understand your payment plan. They are also so flexible with the schedule. Products are always amazing quality.
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This was the third computer I have purchased from MDG over the past 20 years, and it will definitely be the last. After my purchase was approved, documents were signed and approved, they had already taken a payment out of my account, then the 20 questions started, including phoning my employer twice! Unacceptable. I had to speak with their shipping agent (cant remember exact title) twice. First time I called back, they did the 20 questions thing, and was told my computer will be shipped out the following Wednesday by UPS and should expect it on Thursday or Friday as a signature was required. Made arrangements for someone to sign for computer. On the Monday, I get a phone call yet again, asking me the exact same questions, them phoning my employer yet again.(makes me look stupid to my employer - left wondering what is going on) and was told it would take week to 10 days to complete the order. I repeatedly told this second person I had already gone through this information, already jumped through their hopes, and told her if it wasn't here within 5 business days, I would be seeking legal remedies as they would be in breach of contract as they had already accepted payment, already accepted documents, already told me a date of delivery and now were changing everything. Again, unacceptable. I did finally get my computer 3 business days later, and the 'complimentary free camera' came a day after that. This experience has definitely left me bitter and upset, and no matter how I tried to explain things, the person in shipping/customer service. Whatever... didn't want to listen to a single word I said. It wasn't until I threatened legal action that all of a sudden I had my computer in 3 days. Great way to treat returning customers. Again, I will not buy another from MDG, its back to Dell again. PS> I buy 1-2 laptops a year for myself and my employees, so definitely their loss!
Thank you for your review. A Customer Service ticket ( 2175199) has been created based on your concerns and we will personally see that you are satisfied.
Additionally you will receive an e-mail with contact information and a member of MDG’s Customer Service Team will be in touch with you today. You can always check on the status of the ticket by calling 1-800-906-0976 ext 352
I have been dealing with this company for 2 months almost and still waiting for my purchase. We agreed to take the payment out of my saving account they took it and then later decided it needed to be through my checking. So they had to refund that account it took a week then changed accounts and it took another 4 days they asked for a copy of my cable bill for address verification then said it wasnt good enough then asked for another bill and we went in circles for days. Finally everything re approved took 2 weeks to get authorization and I'm just now waiting for purchase that pro ably is gonna cost me triple what it costs
Thank you for your review.
Your order was shipped and tracking number has been emailed to you.
Merci j apprécié beaucoup l accessibilité au crédit que vous offrez je suis heureux de faire parti de vos clients
Merci beaucoup!
Very happy with the product and service even though you did not have my product in stock at first but started charging me anyhow, but ended upgrading me so Im happy
Thank you for your review.
I an very satiisfied with thé service that Nick provided and i Will avise people that mdg vives Brest service thankyou
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I purchased a bed / it is the best never slept so good. The service was great excellent- delivery not so much - ups delivered matresss frame free camera cane by Canada post
Thank you for your review, we hope everything continue to run smoothly for you.
From the business
MDG consumer financing programs are the best financing options for Laptops, Tablets, Desktop Computers, HDTVs, Electronics, Furniture, Mattresses, and Appliances in North America.
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