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MDGReviews 5,386

3.1
How would you rate MDG?
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MDG Reviews Summary

MDG has a rating of 3.1 stars from 5,386 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MDG most frequently mention customer service, fast delivery and payment plan. MDG ranks 4th among Electronics sites.

service
277
value
263
shipping
251
returns
142
quality
235
This company responds to reviews on average within 3 days
Canada
1 review
1 helpful vote
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Kinda shady practices
May 15, 2018

They lure you in with free shipping on the first order. The next one they try to squeeze insane shipping costs. Was going to get a phone for $214, saw the total would be $350. $45 to ship within the same province? $20 for a mandatory signature at the door? That's almost half the cost of the phone! Can get the same items on Amazon or NewEgg for cheaper and free shipping.

MDG attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 12, 2018
Texas
1 review
1 helpful vote
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Excellent
May 14, 2018

The items I received are just what I wanted. I am going to enjoy my freezer, my tablet and ps4. They all came quite quickly

Date of experience: May 12, 2018
Canada
1 review
0 helpful votes
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Exceptional
May 14, 2018

I am so grateful that I have been given this opportunity to finance something brand new that will help my credit rating.

Date of experience: May 12, 2018
Meghana B. MDG Rep
over a year old

Thank you for your review!

Tennessee
1 review
1 helpful vote
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Excellent
May 14, 2018

Excellent product. I will purchase again from this company. They help me with fanatical. I have two perfect fast easy and friendly shipments

Date of experience: May 12, 2018
Meghana B. MDG Rep
over a year old

Thank you for your review!

Texas
1 review
0 helpful votes
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Awesome
May 14, 2018

Staff was very professional and was very nice had no issues would definitely recommend to a friend. My order came in very fast.

Date of experience: May 12, 2018
Meghana B. MDG Rep
over a year old

Thank you for your review!

Alabama
1 review
0 helpful votes
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Awesume
May 14, 2018

I totally love my merchandise and looking forward to getting more merchandise and my next item is going to be a bed

Date of experience: May 12, 2018
Meghana B. MDG Rep
over a year old

Thank you for your review!

Canada
1 review
3 helpful votes
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Victor Brajovic
May 14, 2018

Victor is the most patient man a customer could have. I was a difficult customer. I got things mixed up, sent the wrong papers and Victor remained patient and l love my new laptop. Thank you

Date of experience: May 12, 2018
Meghana B. MDG Rep
over a year old

Thank you for your review!

Canada
2 reviews
0 helpful votes
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Très bien
May 13, 2018

Moi au début. Ca me découragais. Avec plusieurs papiers de notre vie privé. Mais j; ai pensé que c; étais normal
Merci a vous

Date of experience: May 11, 2018
Meghana B. MDG Rep
over a year old

Merci! :D

Canada
1 review
0 helpful votes
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Im not satisfied
May 13, 2018

The laptop that they send me is broken you can turn it on then suddenly the monitor would just go blank

Date of experience: May 10, 2018
Meghana B. MDG Rep
over a year old

Hello,

An email has been sent to contact you.

Canada
1 review
0 helpful votes
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Extremely happy
May 13, 2018

Easy to shop online and fast shipping. Always be happy with the items i bought from MDG very pleased with the service will continue to do business.

Date of experience: May 10, 2018
Meghana B. MDG Rep
over a year old

Thank you!

Canada
1 review
0 helpful votes
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Great service
May 13, 2018

Great customer service, was nice and polite and was just a great experience when previously I did not. Was great to have this time.

Date of experience: May 10, 2018
Meghana B. MDG Rep
over a year old

Thank you for your review.

Canada
1 review
0 helpful votes
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Quick and easy
May 13, 2018

Everything was quick, easy and painless. The person who was assigned to my order was great and friendly. My order was shipped on Mon and arrived on wed... I was very happy about that.

Will order again in the future.

Date of experience: May 10, 2018
Meghana B. MDG Rep
over a year old

Thank you for your review, we appreciate it.

Canada
1 review
0 helpful votes
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The review was good
May 13, 2018

They are friendly and well pleasant on the phone. They were well mannered on the phone. I am please with the equipment that was receive

Date of experience: May 10, 2018
Meghana B. MDG Rep
over a year old

Thank you for your review, we appreciate it.

Canada
1 review
0 helpful votes
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Always awesome service
May 13, 2018

Everytime I ordered products are great quality. Service is friendly and professional. I always have a great experience doing business with them

Date of experience: May 10, 2018
Meghana B. MDG Rep
over a year old

Thank you for your review, We are happy to hear.

Canada
1 review
0 helpful votes
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An excellent company!
May 13, 2018

Always fast and efficient service. Quality products at a very reasonable price. Staff are always great to deal with. Thanks MDG!

Date of experience: May 10, 2018
Meghana B. MDG Rep
over a year old

Thank you for your review, we appreciate it.

Canada
1 review
1 helpful vote
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Disappointed
May 13, 2018

My review is due to the lack of communication with the CSR I worked with. He was difficult to reach and failed to respond to emails in a timely manor. I am still waiting for a reply to an email sent last week regarding the free gift I was told he was to include with my online purchase so am unsure if that will even happen now. Everything else was done on time.

Date of experience: May 10, 2018
Meghana B. MDG Rep
over a year old

Hello,

We're sorry to hear about this. An email has been sent to contact you.

Texas
1 review
0 helpful votes
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All around expensive
May 13, 2018

I understand Im going to pay more because of past mishaps, but this is definitely far from a cheap option. Not only are the products marked up, but shipping was about $100 and the buying process takes forever

Date of experience: May 10, 2018
Meghana B. MDG Rep
over a year old

Hello,

Shipping cost is based on several factors such as weight of the item, your location, width and length of the box.

We offer open loans which mean you can pay off the balance at any time, make additional payment or increase your pre authorized payments at any time.

Canada
1 review
0 helpful votes
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Great
May 13, 2018

Its all good. But i never got my bonus hd camera. I wonder why? The computer is working just fine.Im very pleased with it. Maybe a representative can call me about the hd camera.id be very happy

Date of experience: May 10, 2018
Meghana B. MDG Rep
over a year old

Thank you for your review!

An email has been sent to contact you.

Canada
1 review
0 helpful votes
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Shipping slow
May 13, 2018

I paid 26 avril and now we are 10 may and I dont receive my tv again. I call MDG and nobody can say when I got receive my tv.

MDG attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 10, 2018
Meghana B. MDG Rep
over a year old

Hello,

Thank you for your review.

Your tv was delivered on the 8th business day which is still during the correct time frame. ( It normally takes 7-10 business days)

Canada
1 review
0 helpful votes
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VERY DISSATISFIED!
May 13, 2018

Was very upset that whoever setup my payments read the info from my acct wrong and tried to charge an acct that wasn't mine. Then I get this sorted out and the delivery was delayed for 2 weeks AFTER the first payment was made after the acct was fixed. Then having to deal with someone that refused to be helpful and I had to talk to supervisor to have it dealt with. Then to be told Delivery would STILL take 10 more days for delivery. And NOW I have my Laptop and it is running absolutely DREADFUL. I don't know what you did but it seems I got a RETURNED laptop or refurbished. NONE of the original packing was on the laptop.

Date of experience: May 9, 2018
Meghana B. MDG Rep
over a year old

Hello,

We are sorry to hear about this. An email has been sent to contact you.

From the business

MDG consumer financing programs are the best financing options for Laptops, Tablets, Desktop Computers, HDTVs, Electronics, Furniture, Mattresses, and Appliances in North America.


mdg.com
Founded in 1991
Wilmington, DE