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MDG

How would you rate MDG?
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Nevada
9 reviews
18 helpful votes
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Good Job MDG!
September 6, 2016

I really grown to love MDG! I'm totally approve how they give the day when they want their payment and get it. Because, other stores take your money when they feel like it, or your account becomes Overdrawn!

Date of experience: September 6, 2016
Georgia
1 review
0 helpful votes
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Disappointed customer.
November 9, 2019

Love using mdg services. Very useful that you can get nice things without a hassle. I ordered some wireless cameras they came within a week time. But when I opened them to set them up they didn't work. Had to call customer service they are being replace. Would have like them to work the first time around. Hopefully when the new set comes they will work properly. Mdg was great. Great pleasure shopping with them. Will continue to shop with them. They are selling these cameras for another company.

Date of experience: November 6, 2019
Canada
1 review
0 helpful votes
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I have bought 4 items through mdg and I will have to say it was a very smooth transaction. Shipping was fast and reliable. I had one setback while ordering a product but they quickly and swiftly resolved the matter I am very impressed on the customer service and would recommend mdg to anyone that wants a good deal and outstanding service with no hassles
Sincerely john r

Date of experience: May 1, 2017
Connecticut
1 review
0 helpful votes
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I think the process is too slow and you end up making second payment before you can even enjoy the products i feel when you pay for something you should relieve it in 2 5 business days and at least dont make a payment until you at least received the products that you ave purchased but customer service was excellent and i hope to do more business with them once i got to enjoy my products

Date of experience: March 28, 2018
Meghana B. MDG Rep
over a year old

Thank you for your review.

Normally we set you on a payment plan following your income/allocations.

Canada
1 review
1 helpful vote
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Good customer service i definitely will be purchasing TVs in the near future. Mdg is a great online business that knows how to satisfy there customers great job to the management and staff definitely a 10 star rating

Date of experience: May 16, 2017
Canada
1 review
0 helpful votes
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Love the laptop and printer, it arrived quickly and they work with you to arrange your payments. Even when i've had financial troubles they worked with me on that and their customer service is very kind and helpful

Date of experience: May 13, 2017
Canada
1 review
0 helpful votes
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I recently got a computer from mdg and they were very helpful every step of the way. At no point was i pushed to get any products in anyway. Any question that i had before i made my purchase was answered. When i ordered my computer it was shipped very quickly and efficiently. I am overall pleased with mdg and will be using them again in the future.

Date of experience: April 24, 2017
Canada
1 review
0 helpful votes
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I love this company. Affordable payments. The workers are friendly and nice. Fast delivery. Great deals! I would definitely use this company again for future purchases! Thank you MDG for making life more easy!

Date of experience: April 20, 2017
California
1 review
0 helpful votes
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What a wonderful experience with mdg. I can say this is by far the best service and approval I've gotten in decades. I got my products within a week. Absolutely amazing staff! The products are so worth it. Fair deals. Love love love. Thankyou MDG!

Date of experience: April 20, 2017
New York
1 review
0 helpful votes
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No Returns
November 18, 2019

After receiving my computer tried if for a couple of days and decided that I really didn't want it, but after looking at their terms and conditions it clearly states no returns. I guess I'm stuck with it and payments for the next two years.

Date of experience: November 16, 2019
Ivana V. MDG Rep
over a year old

Thank you for your review! We’re sorry to hear this product isn’t working for you. We strive to provide comprehensive and detailed information about every product we sell on our website, with prices, user guides and high-quality images so that our customers can make an informed decision when buying online.

Virginia
1 review
0 helpful votes
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Awesome service!
June 10, 2019

You know at first when you come across companies like this you wonder if they're actually legit and I could not complain with Mdg and their exceptional customer service! They work with you personally and are punctual at everything that needs to get done to get your order to you fast and on time! And the payments are so convenient! Will definitely use them often! Thank you Mdg!

Date of experience: June 6, 2019
Ivana V. MDG Rep
over a year old

We are truly grateful to you for choosing us as your service provider and giving us the opportunity to grow. We hope to continue this relationship in the forthcoming years.

New York
1 review
1 helpful vote
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Fast and easy!
June 17, 2019

My first purchase was much quicker and easier than ever expected. The amount of items available are not overwhelming but very sufficient and good. Can't wait to pay off first purchase and start another.

Date of experience: June 15, 2019
Ivana V. MDG Rep
over a year old

Thank you so much! We're so happy to hear that you're satisfied. We're always trying to update our inventory and add new items!
Also, with us, you don’t have to pay off your current balance before making another purchase! If your available credit allows you, you can keep shopping. We're here for you anytime.

California
1 review
1 helpful vote
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A bit awkward at first
January 27, 2020

The process taken to finally ship my products was a bit awkward at first, since there were a lot of steps involved. I later realized, though, that it's a very same process to provide security in purchasing products.

Date of experience: January 26, 2020
Ivana V. MDG Rep
over a year old

Thank you so much! We're sorry if the process left you with a negative experience. As we're an online company we must take precautions when lending to prospective customers as it is different than financing done in person.We hope you'll enjoy your item and to continue this relationship in the future.

California
1 review
2 helpful votes
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Run a round
December 1, 2020

I've been calling for over 3 weeks talking with Stephan and all he did was give me the run a round saying this is incomplete and that is incomplete never calling my phone number and saying anything and every time I called it was always some wrong with my paper work.
I give up it don't take all of that to purchase anything in this world. Your the reason Stephan that I don't want anything from this company poor customer service

Date of experience: December 1, 2020
Ivana V. MDG Rep
over a year old

Thank you for your review. We're so sorry to hear about the level of service you received. We work so hard to offer the best and would be happy to investigate this further and help you complete the steps. Can you please send us your order ID number at ivanav@mdg.com so that we can locate the account? Looking forward to hearing from you soon and earning back your business.

North Carolina
2 reviews
3 helpful votes
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Great opportunity to finance
December 4, 2019

I liked working with this company but seemed to have a LOT of verification processes to have order processed and approved. Then shipping is from out of country and delivery has to be scheduled with the carrier. Not terrible because you pick the time that works for you.

Date of experience: December 3, 2019
Ivana V. MDG Rep
over a year old

Thank you for the review and we're sorry if our verification process was too much for you. Being a finance company, please understand that we are taking huge risks by funding and potential customers.
Enjoy your new purchase and please come visit us again soon.

Mississippi
1 review
1 helpful vote
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Total scammers!
January 22, 2018

Tried for 1 month to get MDG all the account info needed in order to receive our laptop... After receiving our 1st payment and all of our bank info they then informed us that they were out of the computer we had originally wanted but that they extended our credit limit to $1000. More our payment would be between $10-12 more a month... I would not recommend that anyone give them any personal info

Date of experience: January 22, 2018
Marija R. MDG Rep
over a year old

Hello,

Unfortunately the item was out of stock but please send me a private message with your phone number and person ID and I can inquire with my warehouse.

Canada
1 review
0 helpful votes
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Amazing Company
April 12, 2017

I tried dell first and their customer service is atrocious, after signing with MDG they have been amazing, they are more than willing to work within your budget and with you to keep your payments up to date. I would recommend this company to anyone looking for electronics.

Date of experience: April 12, 2017
Sweden
1 review
0 helpful votes
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First new laptop
August 16, 2018

Hello,

Difficulties with providing a genuine document for address purposes aside, I am very satisfied with the product I received and the safe manner in which it was delivered to me. I'm thinking about maybe buying a cell phone in the same simple manner! Thanks again to all.

Date of experience: August 15, 2018
Meghana B. MDG Rep
over a year old

Thank you very much for your review. We work really hard to offer the best services in the best possible environment.

Illinois
1 review
1 helpful vote
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Very slow delivery
December 11, 2019

Placed my order November 26, completely unacceptable. It say my order will be here tomorrow end of day, but no company should never take that long especially when the consumers are paying for shipping out of pocket + down payment. Great company poor shipping, Items still not here. So if anyone want to make a order from MDG just know shipping takes 10 days like it say or more. So when you do make a payment or put a down payment down just know you'll be 20 or 15 days out from your first payment. Not a full month, since it take that long to ship first month should be free.

Date of experience: December 9, 2019
Ivana V. MDG Rep
over a year old

Thanks for the feedback and we're sorry it the length of the process left you with a negative experience. Being a financing company we must take precautions when lending to prospective customers and 1st payment before shipping is requested because of the security reasons. It takes 7-10 days to receive the order from when you've completed all the verification steps and we've received your payment(s). We hope that you'll enjoy your item and please let us know if there is anything else we can help you with.

Canada
1 review
0 helpful votes
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Bought a 65" Samsung Smart TV. Going through the process was painless and super fast. The sales rep explained everything to me thoroughly and made me feel at ease before making my purchase. The payments are very manageable and I got the TV I always wanted. Would definitely recommend MDG!

Date of experience: April 5, 2017

Overview

MDG has a rating of 3.7 stars from 5,384 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MDG most frequently mention customer service, fast delivery and payment plan. MDG ranks 5th among Electronics sites.

service
275
value
261
shipping
250
returns
141
quality
233
This company responds to reviews on average within 14 days